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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / CHERYL BUCK
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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

CW
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CLEM W.
St. Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Super Service
While on the highway, something flew off a truck and damaged my panoramic roof. Hyundai of St. Augustine was absolutely super to deal with throughout the repair process.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/28/2014 08:45 AM

Mr. Wyman,

 Thank you for the kind words and we appreciate your loyalty to Hyundai of St Augustine.

Sincerely,
Service Team

Employees worked with
CB
CHERYL BUCK
FC
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FRANK C.
Coldspring, TX
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
The lady at the service desk
I was passing thru San Augustine, FL and felt I would need an lube job before getting back to Texas. I ask how long it would take. about 1 to 1 1/2 hours. I said I would not do it because we wanted to see historic San Augustine. She offered a shuttle service and they would pick me up when I was through. 3 hours later they picked me up and the lady met me at the service aisle and gave me a complete report on my car. I knew I had received the best service possible. She even put my cell phone on a charger while we were gone. None of this was asked for, she just did it.
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 04/25/2014 04:43 AM

Thank you for the kind words and candid feedback.  We sincerely appreciate your business and hope you had an enjoyable time visiting St. Augustine and a safe trip back to Texas.

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
DW
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DORIS W.
Palm Coast, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Rrtired truck driver,more than thirty years
Good Auto. Company and staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/08/2014 12:44 PM

Thank you for taking the time to leave us your comments. Our service team prides itself on positive feedback.

 

Sincerely,

Service Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
HH
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HANLEY H.
Satsuma, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quality, friendly and professional service
Exceeds my expectations
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 04/06/2014 07:38 AM

Thank you for the kind words.  We sincerely appreciate your loyalty to Hyundai of St Augustine. 

Best regards,
Andrew DiFeo
owner/gm
Hyundai of St Augustine 

Employees worked with
CB
CHERYL BUCK
LC
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LISA C.
St. Augustine, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and courteous.
Service tech was knowledgeable and thorough.
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 03/27/2014 04:56 AM

Thank you for the kind words and candid feedback, we sincerely appreciate your loyalty to the Hyundai of St. Augustine brand.

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
LC
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LINDA C.
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and courteous
I continue to bring my car here for service, even though there are other Hyundai dealers closer to my home. Someone is always there to great you as soon as you pull up to the service area. The car has always been ready when promised. The car wash is an extra bonus.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/04/2014 05:27 AM

Linda,

 Thank you for the kind words and your loyalty to Hyundai of St Augustine. We appreciate you and enjoy seeing you pull up in our service drive.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
CS
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CAROLYN S.
St. Augustine, FL
2013 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
RARE
Refreshing to have a friendly, pleasant, professional business
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 01/21/2014 04:32 AM

Thank you for the kind words and candid feedback.  We sincerely appreciate your loyalty to Hyundai of St. Augustine

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
LC
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LEWIS C.
Palm Coast, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
*****
Always find from time of arrival to completion to be a very good experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/14/2014 11:41 AM

Thank you for the kind words and loyalty to Hyundai of St Augustine. We appreciate you letting us know how we are doing.

Sincerely,
Service Team

Employees worked with
CB
CHERYL BUCK
VD
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VALERIE D.
St. Augustine, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Always feel well treated, respected and serviced
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 01/11/2014 10:18 AM

Thank you for the kinds words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
DB
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DONNA B.
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service department
The service personnel are friendly, welcoming, and the level of expertise is outstanding. I cannot be happier with the work they do and highly recommend Hyundai of St. Augustine.
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 01/11/2014 10:17 AM

Thank you for the kinds words and candid feedback.  We sincerely appreciate your loyalty to Hyundai of St. Augustine.

 

Best Regards,

Andrew DiFeo

Owner/GM

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
DC
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DONALD C.
Flagler Beach, FL
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
honor their commitments
great friendly informative staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/02/2014 06:07 AM

Thank you for the kind words. Cheryl Buck is an asset to our organization and tries hard to make everyone have a wonderful experience.

Thank you from all of us at Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
MS
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MARTY S.
Jacksonville, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Repair was as advertised and below the quote
Needed to have a tire replaced and while they did not have it in stock they promised it within 2 business days. They called on the day promised and the repair was accomplished at less than the price they had quoted me. The service was courtious, prompt, complete and returned my car with a complimentary wash. Outstanding customer service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2013 06:03 AM

Thank you for your kind words. Our service team appreciates the recognition and your loyalty to Hyundai of St Augustine.

Sincerely,
Service Team

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
CR
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CHANTAL R.
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Auto servicing
Was as promised by the salesman. Workers are very courteous and professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/26/2013 06:24 AM

Our Service team appreciates the kind words and welcomes you to our Hyundai of St Augustine family.

 

Sincerely,

Service Team

Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
DN
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DONALD N.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
MANAGEMENT WITH QULKITY AND FRIENDLINESS FILTERING DOWN THROUGH THE DEALERSHIP
BEST DEALERSHIP I HAVE EVER DEALT WITH...AND MY SONATA LIMITED A GREAT CAR.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/16/2013 06:57 AM

Mr. Newman,

 Thank you for letting us know how we are doing. The Sonata Limited is a wonderful vehicle and we are glad you are enjoying it.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JE
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JESSIE E.
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent customer service!
Always go above and beyond to ensure quality work in a timely manner! Highly recommend !!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/11/2013 02:16 PM

Thank you so much for the kind words. Our staff takes great pride in providing an excellent service experience and making sure you are safely back on the road in a timely manner.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
RH
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RALPH H.
St. Augustine, FL
2010 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Staff....
Very helpful, friendly , and smiling. Good experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/10/2013 10:36 AM

Mr. Higgins,

 Thank you for the kind words. Chery and the staff are always happy to see you. Thank you for your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
LB
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LORRAINE B.
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
Diagnostics Peformed
Wasn't sure if I needed brakes. Did not, lots of life left on them was told. Very honest and there was no charge. Plus they cleaned my vehicle. Fantastic Service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/05/2013 06:57 AM

Lorraine,

 Thank you for giving us the opportunity to help and the kind remarks you left for our staff. Our team thrives on positive reviews.

Sincerely,
Serivce Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
BP
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BETTY P.
Jacksonville, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Excellence
Staff and service is always excellent at St. Augustine Hyundai. It is a pleasure to do business with them.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/15/2013 05:23 AM

Dear Betty,

 Thank you for the kind words. We understand you drive quite a distance to have your Elantra routinely serviced with us and sincerely appreciate your loyalty to us.

Best Regards,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JJ
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JOSEPH J.
St. Augustine, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent dealer experience
This is a very attentive dealership with a friendly and thorough service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/12/2013 05:40 AM

Thank you Mr. Johnson for the kind words and candid feedback. Our staff enjoys hearing all of their efforts are paying off.

 

Best Regards,

Service Team

Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
RA
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RICHARD A.
St. Augustine Beach, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2013
Service Type: Repair
verified customer Verified Customer
Category: Service
QUICK EXCELLENT SERVICE
1 HOUR WEIGHT, TOOK MY CAR WHEN I ARRIVED, CROSSED TIRES, OIL CHANGE WASHED CAR,INSIDE & OUT, I HAVE SERVICE PLAN, (NO CHARGE)
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2013 09:50 AM

Mr. Anniano,

 Thank you for the praise. Our new Car Care Express Services implementation is working well. We appreciate your business and loyalty to our dealership.

Sincerely,
Service Team

Employees worked with
CB
CHERYL BUCK
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