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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / CHERYL BUCK
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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

Verified Customer
St. Augustine, FL
2013 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer
The atmosphere is wonderful while waiting for your service. Great coffee and fruit.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2017 05:53 AM

 
 Thank you for sharing your service experience with us and being a part of our Genesis of St Augustine family.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Flagler Beach, FL
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/26/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
On time appointments
Nice customer service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2017 01:24 PM

Thank you for the 4 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
DM
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Deborah M.
St. Augustine, FL
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/25/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service dept.
Cheryl Buck is an awesome service attendant.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/25/2017 10:42 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. We agree, Cheryl is a tremendous asset to our service team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Jacksonville, FL
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service
Good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/13/2017 07:44 AM


  Thank you for the 4 star review and your continued loyalty to Hyundai of St Augustine.
Please let us know how we can earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
RS
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Ralph S.
Palm Coast, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
The service experience was excellent from the moment I pulled up to the service area. It's all about the little details like a quick vaccum and a car wash. Keep up the good work!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2017 09:07 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
AS
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Allan S.
Jacksonville, FL
2012 Hyundai Elantra
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/25/2017
verified customer Verified Customer
Category: Service
good place
Everyone gets slammed from time to time...it's impressive that they care enough to want to keep improving their rating, with personal contact.
Recommended
Employees worked with
CB
CHERYL BUCK
CP
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Charles P.
Palm Coast, FL
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Better than the rest!
They cleaned my car well and did all inspections well.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2017 05:52 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Jacksonville, FL
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Routine Maintenance
The staff is very friendly and professional. They make sure my car is in good working condition.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2017 05:40 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MD
gravatar
Michael D.
West Grove, PA
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
People matter
Love the fact you are treated as a person not as a number.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/09/2017 06:00 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. Please let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
WB
gravatar
Wallace B.
Jacksonville, FL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Your people try to do a good job and take care of the customer
Thought I already answered this.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/21/2017 08:20 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
DG
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Diana G.
Palm Coast, FL
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service
Car is under two different names so when I scheduled appointment, they couldn't find it. Not that big a deal because they put us in anyway. I think it took a little longer then I expected though. But, they were a little busy and did do a quick car wash. Coffee was good. Service people were very nice and accommodating.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/15/2017 07:56 AM

Thank you for sharing our service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
DW
gravatar
Darrin W.
Saint Johns, FL
2013 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great place for vehicle purchase
Overall great experience with first 2 oil changes free of charge with purchase of vehicle
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2017 06:11 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JH
gravatar
James H.
Jacksonville, FL
2011 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
90000 mile check
Good job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2017 06:40 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
FS
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Franklin S.
Saint Johns, FL
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
The staff made a positive difference
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2017 06:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
VB
gravatar
Veronica B.
Palm Coast, FL
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service.
Very satisfied with service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2017 01:13 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
EA
gravatar
Elizabeth A.
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
the vehicles
The warranty. Clean , everyone is pleasant and don;t pounce on you as soon as you walk in the door.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2017 11:44 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please do let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
EB
gravatar
Ellen B.
East Palatka, FL
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Quality customer service
Excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2017 09:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly atmosphere !
Service department greeters and service advisors go out of their to accomodate customers.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/19/2016 02:18 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. 
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Always a pleasure to have good service and a ride from the courtesy van.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/30/2016 03:01 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
Happy holidays from our family to yours.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendliness
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/16/2016 03:08 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
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