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SureCritic / Hyundai Dealer / Tameron Hyundai / CHRIS COCHRAN
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CHRIS COCHRAN

Tameron Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(258 reviews)
86

Reviews of CHRIS COCHRAN

DJ
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Denice J.
Randolph, AL
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service at Its Best!
Matt made my visit seamless. He took the initiative to do research when he didn't have to. He also ensured that my car was serviced correctly.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/13/2020 05:45 AM

Thank you for the wonderful feedback Denice.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
JC
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Jo Ann C.
Birmingham, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Greeting
They are very polite, an friendly felt that I had not anything to worry about my car would be taken care of in a timely and s professional manner.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/19/2020 09:13 AM

Thank you for the five star survey Jo ann.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
JM
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Janet M.
Mc Calla, AL
2016 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Service Dept is always friendly and responsive.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/11/2020 11:41 AM

Thank you for the feedback Janet. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
DT
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Debra T.
Sylacauga, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Wonderful customer service!
I contacted this dealership after the motor blew up in my car. While this was a recall my car was over the covered mileage and I was sure it would be denied. They replaced the motor with no questions asked. Hyundai stands behind their products and I'm proud to be an owner of one. The customer service was fantastic. They kept me informed every step of the way. I would recommend this dealership and Hyundai to anyone.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/18/2020 09:39 AM

Thank you for the wonderful comments in the survey Debra.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
RC
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Rick C.
Pelham, AL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service !
Randall in the Service Dept. is an outstanding representative for your company.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/18/2020 09:37 AM

Thank you for the survey Rick.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
RM
RANDALL MCCADORY
CC
CHRIS COCHRAN
MM
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Melissa M.
Pell City, AL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service! Always!
I needed tires for my 2018 Hyundai Elantra! I called ahead of time and Dana placed an order for the tires I needed. They called me when they were in. I was nervous about going during the pandemic. But when I got there everyone was friendly but maintained social distancing. Matt knew exactly what I needed to have done. They called when it was ready! My Dad brought me back to pick it up. As usual with no problem! I drive from Pell City to have Tameron take care of my car from oil changes to replacing my tires!! I won't go anywhere else!! These guys are great! I'm single and I know they look out for me in taking care of my car!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/04/2020 06:04 AM

Thank you for the wonderful comments in the survey Melissa.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
RA
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Ronald A.
Alabama
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Computer repair
Car service and ready when promised.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 03/18/2020 02:52 PM

Thank you for the five star survey Ronald.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Santa Fe Hyundai
My check engine light came on while I was driving my kids to school. I drove to Tameron , was told the charge would be $140.OO diagnostic charge and they would call be to tell me the damages. I got a rental and drove away. Two days later received a call and told I needed an engine replacement and Tameron would do it a no charge. No diagnostic fee, no engine replacement cost. Drove away happy. I will always but my cars from Tameron.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/27/2020 12:46 PM

Thank you for the five star survey Peter.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Bessemer, AL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Customer Service!
Car repairs completed as quick as possble. Serviceman was very caring and committed to providing excellent service. No better place to have your car repairs completed.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/19/2020 05:58 AM

Thank you for the wonderfrul survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
LH
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Lorraine H.
Birmingham, AL
2013 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020
verified customer Verified Customer
Category: Service
GREAT EXPERIENCE
Mr Austin is very professional, personable and pleasure to work with.
Recommended
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
LH
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Lorraine H.
Birmingham, AL
2013 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2020
verified customer Verified Customer
Category: Service
GREAT EXPERIENCE
Mr Austin is very professional, personable and pleasure to work with.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/12/2020
Service Type: Maintenance
Category: Service
Blown
Acceptable
Recommended
MATTHEW A. from Tameron Hyundai responded on 02/12/2020 03:27 PM

Thank you for your business and feedback. I have always appreciated you and your wife as customers and look forward to helping you with your car needs in the future. Thank you for taking the time to perform a rescore of your survey. Please feel free to call me if there is anything you need.

Thanks,
Matt Austin
Assistant Service Manager
205-314-0311

MATTHEW A. from Tameron Hyundai responded on 02/13/2020 05:27 AM

Thanks for taking the time to re-score your survey. We appreciate your business and look forward to being able to help you in the future.

Thanks,
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Car service
Needed work all completed under warranty. Rental car provided until work was done. Excellent service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/05/2020 07:35 AM

Thank you for the survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Mountain Brook, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love my Hyundai
Great service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/24/2020 07:58 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
AB
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Arthur B.
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Prompt service!
I always get great service on my Genesis at Tameron.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/14/2020 12:58 PM

Thank you for the survey Arthur.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/07/2020 06:14 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
TC
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Tarsha C.
Pelham, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
VIP customer service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/07/2020 06:13 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
MH
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Matthew H.
Warrior, AL
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/17/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Timely service
Impressed with the timely manner in which everything was handled.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/18/2019 06:45 AM

Thank you for the survey Matthew.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
DM
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David M.
Birmingham, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service done well in a timely fashion
Excellent efficient professional service and the waiting area is great with fresh coffee and chicken biscuits
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/10/2019 03:01 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick oil change with a great waiting area
Took our 2019 Santa Fe in for it's first service at 6,000 miles which I believe is an oil change and a quick inspection. The first service is free and provides a good indicator of what to expect from the servicing department. The staff were friendly. I was checked in and then led to a comfortable waiting area. There was complementary water and coffee as well as some chicken biscuits. They had a shuttle bus driver to get people to work if their car was going to be in all day however I was only there a maximum of 30 minutes and did not require it. All in all - a professional service.
Recommended
MATTHEW A. from Tameron Hyundai responded on 12/10/2019 02:32 PM

Thank you so much for your kind words and your 5 star survey. Customer Satisfaction is our main goal here at Tameron Hyundai. I am happy to continue to give you excellent service in the future. We appreciate your business and your extremely kind words.

Thanks,
Matthew Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very satisfied
Staff are courteous and professional. Work done in a timely manner with a full written report itemizing labor, cost, etc.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/16/2019 07:39 AM

Thank you for choosing Tameron Hyundai for your service needs.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
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