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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

LH
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Lisa H.
Winnabow, NC
2015 Hyundai Sonata
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2021
verified customer Verified Customer
5
Category: Service
Service with Chris Deen was excellent
Every time I went to parkway Chris Deen help me every step of the way he worked with me and done everything that he possibly could do
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2021
Service Type: Repair
0
Category: Service
Clutch put In my car
Had to take my car back serval time because of the lack of power and it jerking really bad for them to tell me every time nothing wrong with it that’s cause no lights on the dash and finally lights came on my dash they fixed the lights and return my car and tell me it’s run like a new one and I pull out the parking lot and it’s jerking worse then when I toke it to them so I get back up with the. Take it to them next morning for them to tell me it past there test the first time and then failed the second time and they said needed new clutch so brung it back to have that done and then had to go back and forth about the payment
It’s that they try to do the least they have to to your vehicle and tell you that they did it all that they were supposed to do
I would diff b careful taking ur vehicle here to get serviced
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 10/28/2021 04:51 AM

Thanks for the information. I will have someone from the team reach out to you.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
LP
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Lawrence P.
Caswell Beach, NC
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
service
the service crew treats everybody more like friends than customers and they get whatever it takes to get the job done.
HELEN C. from Parkway Hyundai of Wilmington responded on 10/11/2021 06:01 AM

Thank you for the 5 stars. We appreciate you choosing Parkway Hyundai for all of your car care needs! 

Employees worked with
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CHRISTOPHER BRUNK DEEN
BB
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Bob B.
Southport, NC
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
40000 mile maintenance
Exception service in a reasonable amount of time.
HELEN C. from Parkway Hyundai of Wilmington responded on 09/27/2021 05:52 AM

Thank you for the 5 stars. We appreciate you choosing Parkway Hyundai for all your car care needs! 

Employees worked with
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CHRISTOPHER BRUNK DEEN
JK
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John K.
Winnabow, NC
2014 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
verified customer Verified Customer
10
Category: Service
Brake problems that were difficult to diagnose
Chris and the tech stall worked diligently to find the problem and deliver my car in a timely way. I am very pleased with the service and the quality. Thank you
Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Leland, NC
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great experience
Very nice and courteous staff. They took care of me from start to finish.
HELEN C. from Parkway Hyundai of Wilmington responded on 08/21/2021 08:08 AM

Thank you for the 5 stars. We always appreciate positive feedback from our customers! 

Employees worked with
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CHRISTOPHER BRUNK DEEN
JK
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John K.
Winnabow, NC
2014 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
verified customer Verified Customer
10
Category: Service
Brake problems that were difficult to diagnose
Chris and the tech stall worked diligently to find the problem and deliver my car in a timely way. I am very pleased with the service and the quality. Thank you
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2021
Service Type: Maintenance
9
Category: Service
Service experience
My service rep, Chris was excellent in his hard work with getting the warranty co. to honor the parts and repairs needed. He is very conscientious about what he does.
However, my car came back with brake issues that it did not have when brought in for service. Pretty troubling. Should probably have been road tested a little bit better as brakes are kind of important when you want to stop the car.
No big deal as I have been assured that the problems will be addressed and corrected.
Overall my experience so far has been positive for now.
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 08/19/2021 11:27 AM

Hello,
I will be reaching out to you about this. 

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Southport, NC
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great reliable service
The service is always done in a time fashion.
HELEN C. from Parkway Hyundai of Wilmington responded on 08/19/2021 06:36 AM

Thank you for the 5 stars. Your words are much appreciated! 

Employees worked with
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CHRISTOPHER BRUNK DEEN
JM
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John And M.
Leland, NC
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Trustworthy Service
Can always expect and to receive top level service with competent explanations of work performed; and, be advised of any future need of my car.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 08/06/2021 07:26 AM

Wow! thanks for the kind words and the trust in us. We will continue to work hard to make your experiences great.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
JW
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John W.
Carolina Shores, NC
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional Service Department
Chris Deen and the service department are exceptional. Chris is extremely personable, professional, thorough, and provides detailed explanations for all service work performed. I have the utmost trust and confidence in him and the Parkway service department. Thank you.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/02/2021 05:21 AM

Thank you for the 5 stars. We always appreciate positive feedback from out customers. Treating our customers to excellent service is always our priority!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SA
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Sandra A.
Leland, NC
2019 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/28/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Most service needed was complete
Intermittent braking noise still not fixed.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 08/12/2021 06:17 AM

Sorry your having issues with the brake noise. Please contact Chris Deen if it continues.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
HH
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Hannah H.
Wilmington, NC
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional service
Everyone here has been phenomenal. From the salesman that I bought my car from, to the service department. Chris was fantastic with keeping me updated as my car’s engine was replaced, taking care of the inspection, and getting it finished as soon as they could. Professional, kind, and just all around amazing. I’ll never stop raving about Parkway Hyundai, y’all are amazing!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/28/2021 07:22 AM

Thank you for you positive 5 star review. We always appreciate your positive feedback and we are happy you had a great service and hope to see you at your next visit! 

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Leland, NC
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Service personnel are courteous and informative, work performed was on time, and there were no issues after completion.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/21/2021 05:24 AM

Thank you for the 5 stars. Your kind words are much appreciated!

Employees worked with
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CHRISTOPHER BRUNK DEEN
GT
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George T.
Wilmington, NC
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
I have used Parkway Hyundai service for a number of years. I have always been pleased with the quality of the service and the friendliness, helpfulness of the staff. The facility makes it easy for you to leave your car and provide you with a ride to your office or home or even a shopping store like Costco. I think the staff works very hard to provide exceptional service and they do!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/17/2021 07:25 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
LC
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Lloyd C.
Myrtle Beach, SC
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
best people and best service
parkway is simply the best service i know of
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/12/2021 06:00 AM

Thank you for the 5 star review. We appreciate your business and look forward to seeing you at your next service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
AB
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Allen B.
Wilmington, NC
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Nice work and people
Great team. Thank you!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/05/2021 05:37 AM

Thank you for the 5 star review. Your kind word are much appreciated!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SF
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Sheilla F.
Winnabow, NC
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy Customer
I love my vehicle and the dealership!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/05/2021 05:34 AM

Thank you for the 5 star review. Your kind words are much appreciated. When our customers leave here happy, that makes us happy! 

Employees worked with
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CHRISTOPHER BRUNK DEEN
CM
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Charles M.
Pine Knoll Shores, NC
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quality of customer service
The maintenance of my vehicle has been superb as well as the customer service representative.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/29/2021 06:29 AM

Thank you for the 5 star review. We appreciate you choosing Parkway Hyundai for all your car care needs!

Employees worked with
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CHRISTOPHER BRUNK DEEN
SM
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Stevenson M.
Wilmington, NC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Awesome staff
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/19/2021 05:54 AM

Thank you for the 5 stars. We appreciate your business!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CM
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Connie M.
Wilmington, NC
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service staff
Great staff, fast and efficient
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 05/29/2021 05:30 AM

Thank you for the 5 stars. Friendly, efficient is what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
PG
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Peter G.
Whiteville, NC
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great dealership
I have owned 4 Hyundai’s. Bought the last two from Parkway. Staff has been fantastic and very straightforward. When I am ready to purchase another vehicle I will be going back there.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 05/28/2021 05:24 AM

Thank you for the excellent review! We appreciate you choosing Parkway Hyundai for all of your car care needs!

Employees worked with
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CHRISTOPHER BRUNK DEEN
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