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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

Verified Customer
Leland, NC
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Time Hyundai Owner
Purchasing went smoothly. Very informative. Went for 1st service and all is good.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/23/2021 05:13 AM

Thank you for the 5 stars. Friendly, efficient service is what you what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
North Myrtle Beach, SC
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris Deen
Chris Deen always makes my visit very pleasant!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/15/2021 05:43 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
JM
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John And M.
Leland, NC
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy Service
Staff go to great lengths to assist You in giving them an explanation of repair or service needs in order to provide the Customer with the Best and most expeditious service.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/15/2021 05:45 AM

Thank you for the 5 stars. We are grateful to have you as part of our Parkway family!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CH
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Casey H.
Currie, NC
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly service!
The staff was efficient and friendly throughout the visit.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/12/2021 07:27 AM

Thank you for the 5 stars. When our customers leave here happy, that makes us happy!

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good, dependable service
Buying my Elantra from Parkway Hyundai was an good choice. I am very happy with the car, and my experience with the sales and service people has always been excellent.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/11/2021 05:24 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CM
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Christopher M.
Wilmington, NC
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
They treat their customers like people...
They go above and beyond for their customers. I get up to date txt on the status of my Palisade
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 02/03/2021 12:56 PM

Thank you for the 5 stars. Here at parkway Hyundai, costumer satisfaction is our number one priority!

Employees worked with
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CHRISTOPHER BRUNK DEEN
KW
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Kelli W.
Wilmington, NC
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Equus Owner
Chris in service is just awesome!!! NEVER LET HIM GO!!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/07/2021 05:24 AM

Thank you for the 5 stars. Your kind words are much appreciated!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CM
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Connie M.
Wilmington, NC
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Visit
Although I had made appointment on line three or four days in advance and received confirmation, the service paperwork was not printed out ahead of time and service personnel had to look up. Not sure what the problem was
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 01/04/2021 06:19 AM

Thank you for the 5 stars. Your words are much appreciated!

Employees worked with
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CHRISTOPHER BRUNK DEEN
KW
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Kelli W.
Wilmington, NC
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris was awesome!!
I've never been disappointed with the service at Parkway Hyundai. Chris is very knowledgeable and friendly and the service is fast.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/28/2020 09:36 AM

Thank you for the 5 star. We always appreciate positive feedback from our customers!

Employees worked with
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CHRISTOPHER BRUNK DEEN
AS
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Alan S.
Ocean Isle Beach, NC
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Took me in right away!
My brake light on my 2018 Elantra burned out. Chris Service Manager at Parkway found time to fit me in right away!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/28/2020 09:35 AM

Thank you for the 5 star. Your feedback is very valuable to our dealership!

Employees worked with
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CHRISTOPHER BRUNK DEEN
AS
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Alan S.
Ocean Isle Beach, NC
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
verified customerVerified Customer
Category: Service
Better Reason
I was explained that the reason the tires were only partially rotated was due to the condition of them not being balanced to accomplish that effectively.
Recommended
Employees worked with
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CHRISTOPHER BRUNK DEEN
AT
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Anna T.
Southport, NC
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is on top of their game
Excellent service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/18/2020 12:54 PM

Thank you for the 5 star. We always appreicate postive feedback from our customers.

Employees worked with
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CHRISTOPHER BRUNK DEEN
WT
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William T.
Wilmington, NC
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and professional
The staff at Parkway from sales to service are very friendly and professional. I would recommend them to anyone.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/11/2020 06:11 AM

thank you for the 5 star review. we appreciate your business and look forward to seeing you at your next service.

Employees worked with
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CHRISTOPHER BRUNK DEEN
SR
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Stephen R.
Wilmington, NC
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership service department!
They listen and they keep you informed. Quality people do quality work.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/10/2020 06:54 AM

Thank you so much for the great review. We value your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
KS
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Kaamilah S.
Wilmington, NC
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Organized
Great customer service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 12/08/2020 06:17 AM

Thank you so much for the great review. We value your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
AS
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Alan S.
Ocean Isle Beach, NC
2018 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
verified customerVerified Customer
Category: Service
Better Reason
I was explained that the reason the tires were only partially rotated was due to the condition of them not being balanced to accomplish that effectively.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/01/2020
Service Type: Maintenance
Category: Service
Better Service
The last visit was explained that only tires that could be rotated were and glad there was a good reason for handling the situation in that manner.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 12/02/2020 02:01 PM

Hello,
I spoke to Chris Deen today and he says he talked with you about this earlier and explained why we didn't rotate that one tire at your last visit. Please let me know if there is anything else we can do for you regarding this matter.
I kindly ask that you to re-take the survey to reflect this service visit. We thank you for your business and look forward to helping you in the future.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 12/15/2020 08:53 AM

Thanks for speaking with me yesterday. I put a note on your account that we are giving you a credit for a tire rotation to use in the future. I hope that we have resolved this issue and we look forward to seeing you again.
I encourage you take the time and fill out the re-score I sent to you to reflect your last visit.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with
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CHRISTOPHER BRUNK DEEN
WM
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William M.
Wilmington, NC
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
kindness, efficiency
Good job
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/27/2020 06:11 AM

Thank you for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
RM
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Rick M.
Wilmington, NC
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Chris does an outstanding job in the service department.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/23/2020 09:50 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
RC
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Robert C.
Leland, NC
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, helpful, professional
Met expectations
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/09/2020 06:17 AM

Thank you for the 5 star review. We appreciate your business. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
GS
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Gay S.
Fancy Gap, VA
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best of the Best
Parkway Hyundai of Wilmington NC is by far the best car dealership I have had the pleasure of doing business with in my 60 plus years. Stand behind their vehicles and follow up is 110%
Hyundai is the very best car I have ever owned. I owned Mercedes, Chevrolet and Lincoln. HYUNDAI is the KING.!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/23/2020 07:36 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again a your next service interval. 

Employees worked with
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CHRISTOPHER BRUNK DEEN
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