Business Solutions
SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Christian Hanson
CH

Christian Hanson

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(457 reviews)
84

Reviews of Christian Hanson

KG
gravatar
KAREN G.
Sandpoint, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
verified customerVerified Customer
Category: Service
Great customer service!!
Christian spent a lot of time with me on the phone answering all of my questions about the repair needed for my F-150. I really participated that! The work done on the truck seems fine and I feel they were very honest about what needed to be done.
They are definitely changing the negative thoughts I have had about dealers taking advantage of people .
Thank you!!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
GC
gravatar
GALEN C.
Post Falls, ID
Ford F-150
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/19/2018
verified customerVerified Customer
Category: Service
F-150 Recal Service
First, I am very pleased with my F-150 truck. I have taken it to Parker Ford for service on more than one occasion and was pleased with the staff and the service performed. In this case, however, I have some issues to address. First the hood latch to the engine compartment was left open. Luckily it didn't come loose on my drive home. Second the drivers seat and headrest was moved to extreme angles which made it difficult for me to even get into the truck. It would be nice if the service department would return the driver's seat to its original setting prior to returning to the customer. Otherwise the quality of work performed was excellent and I am pleased with the service provided. I would have given a 5-star rating if it wasn't for the issues noted above.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RL
gravatar
ROY L.
Coeur D'Alene, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
verified customerVerified Customer
Category: Service
Amazing service
Everyone was great and my repairs were done on time.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
AM
gravatar
AMY M.
Coeur D Alene, ID
Ford Explorer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/18/2018
verified customerVerified Customer
Category: Service
Service
No repairs were completed, I was told nothing is wrong with my vehicle. They had my vechile most of the day, did not call when the service was completed as they said they would. My vehicle is still not running correctly.
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
MC
gravatar
MICHAEL C.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
verified customerVerified Customer
Category: Service
Great Warranty Service
I had to have the dash pad replaced in my 2015 F-150 XLT because it was peeling up on the front edge. Christian just handled everything including the rental car. It was all done under warranty and completed as scheduled in 2 full days. Excellent job by all involved, thank you!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
CM
gravatar
CHRISTOPHER M.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
verified customerVerified Customer
Category: Service
Great service and friendly
Always great service and very friendly staff. Could not be happier
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
gravatar
Verified Customer
Hayden, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
verified customerVerified Customer
Category: Service
Fast and friendly service
When I drove in I was immediately greeted by a service writer. I was offered a ride back to my house and within a few hours my car was ready. I picked it up that same day. Everyone was friendly and accommodating. I could see everyone working hard to make their customers happy. Great job guys and gals. Keep it up.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
BB
gravatar
BILL B.
Coeur D'Alene, ID
Ford Transit Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
verified customerVerified Customer
Category: Service
Great service.
The people are courteous and professional.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
SJ
gravatar
STEVE J.
Coeur D'Alene, ID
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
verified customerVerified Customer
Category: Service
Parker ford service takes care of its customers
I received great service from the dealership during a recent visit including clear communication about what was going on, a genuine desire to make sure I understood what was needed, and a team that did everything to get my car out when I needed it.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RS
gravatar
REGINA S.
Liberty Lake, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2018
verified customerVerified Customer
Category: Service
Ed Baker, the service manager and Rachel a service adviser.
Ed Baker, the service manager actually gets involved and extends himself to try to do his best to serve the customers, at least that was my experience. Rachel has worked with me several times and has gone out of her way to make sure that I was satisfied with my results. The Dealership is pretty awesome.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
BM
gravatar
BILLYE M.
Athol, ID
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2018
verified customerVerified Customer
Category: Service
they did an outstanding job with helping me
would recommend to anyone I know
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
EC
gravatar
EDWARD C.
Newman Lake, WA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
verified customerVerified Customer
Category: Service
Great Service!
Christian and crew were quick, efficient and honest. I will be back and happy to refer them to anyone.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
DD
gravatar
DOUGLAS D.
Post Falls, ID
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2018
verified customerVerified Customer
Category: Service
Good service
Very satisfied
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
KL
gravatar
KEVIN L.
Harrison, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
verified customerVerified Customer
Category: Service
Honest, High Quality Service
Took my truck in for the first time to Parker. They were very upfront with the inspection process, their findings and recommendations. Would highly recommend the service department to others.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JM
gravatar
JERRY M.
Rathdrum, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2018
verified customerVerified Customer
Category: Service
Friendly courteous service
Christian, Trevor, and Rachael were the best. A real pleasure getting my vehicle fixed
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RF
gravatar
RICK F.
Post Falls, ID
Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2018
verified customerVerified Customer
Category: Service
Quality work
Good Job, Nice people.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JH
gravatar
JAMES H.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
verified customerVerified Customer
Category: Service
1st time at Parker Ford service center.
The service staff was very friendly and helpful!! I was an add on for service and they treated me like I was very important. It was a small job and they treated it like it was important. Christian was especially helpful and took time with me. Will be back again.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
DM
gravatar
DUSTIN M.
Coeur D Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Great Service
Very fast!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
TP
gravatar
THOMAS P.
Hayden, ID
Ford Super Duty F-350 SRW
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Scheduled my 3 rd appointment
Christian Hanson was very professional and aware of my time issues.
3 hours at dealership service Dept and check engine light back on an hour after I left shop.
Maybe mechanics need to focus on one vehicle at a time instead of 20. More productive in the long run.
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
LD
gravatar
Leann D.
Desmet, ID
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
verified customerVerified Customer
Category: Service
Emergency service
Check engine light came on. I was 60 miles from home. They worked me into the schedule and changed the thermostat that had quit functioning. They were polite and courteous.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.