Business Solutions
SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Christian Hanson
CH

Christian Hanson

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(456 reviews)
83

Reviews of Christian Hanson

RI
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RICHARD I.
Coeur D Alene, ID
Ford C-Max Energi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2018
verified customer Verified Customer
Category: Service
Survey of Parker Ford eork
Excellent customer service and work performed on our vehicle.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JC
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JOSHUA C.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
verified customer Verified Customer
Category: Service
Fantastic service
Christian kept me updated step by step. He even stayed one hour after close to get the job done. Awesome staff and great mechanics. Would recommend anyone to bring their vehicle here
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RM
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RAYMOND M.
Post Falls, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
verified customer Verified Customer
Category: Service
Great Service Dept
Very helpful and answered all questions.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RK
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RODNEY K.
Priest River, ID
Ford Excursion
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/23/2018
verified customer Verified Customer
Category: Service
three trips into shop in less than 24 hours
Charged more than quoted because quote was for repairs not diagnostics. Then something broke that is involved in repairs but not recommended to replace so I had to pay for that, but you paid the labor so that's fair right? (sarcasm) but no offer of time lost for the three trips or for my time in your lobby. Also on the third trip the Service Manager did a double take when he saw me (so obviously recognized me even if he couldn't place name-which I understand) but did not to my knowledge check to see why i was back or verify everything was ok. makes for an overall "I'm not important to management" feeling. Christian was great and the staff I did talk to was pleasant as always. I feel the extra trips could have been prevented. My vehicle was onsite more than 24 hours after completion, more than sufficient time for a test drive. The third trip could totally have been avoided by taking an extra 15 minutes to bleed the brakes properly. I understand he was on OT but do the job right.
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
DR
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DIANNA R.
Sagle, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
verified customer Verified Customer
Category: Service
Consistently great
The customer service is consistently great at Parker Ford. You see, I am in a lot of different Ford dealerships getting my oil changed while traveling throughout the year (13 western states and western Canada) and I’m proud to say “my” North Idaho one is first rate.
You all should be proud. I am.
Thank you.
~Dianna
Sandpoint, Idaho
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
NI
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NICOLE I.
Post Falls, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
verified customer Verified Customer
Category: Service
electric issues
found the source of my problem with the 2013 ford fusion hybrid
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
CK
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CASEY K.
Hayden, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
verified customer Verified Customer
Category: Service
Wonderful
Service department was friendly and helpful.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JS
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JAN S.
Hayden, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
verified customer Verified Customer
Category: Service
Pleased, as always..........
Christian was so friendly and reassuring.
He gave me good advice. I feel as though I can trust him.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JR
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JEREMY R.
Hayden, ID
GMC Yukon
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/24/2018
verified customer Verified Customer
Category: Service
Kept me informed and did what they said they would
Good customer service.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
RW
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ROBERT W.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2018
verified customer Verified Customer
Category: Service
Service
Job well done!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
CC
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CLIFF C.
Hayden, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
verified customer Verified Customer
Category: Service
Employees Show Respect to Their Customers
Employees are very courteous to the customers. Christian made the effort to contact my warranty company to determine coverage. He also called me back to clarify details to help find the root cause of the problem. He did a thorough job of explaining the charges. Great folks in the service department!
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
SS
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STEVEN S.
Osburn, ID
Ford Super Duty F-350 SRW
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/14/2018
verified customer Verified Customer
Category: Service
Service Dept.
I had an 08:00 A.M. Appt. for a DOT inspection...It took 2.5 hrs., They were over booked and many customers had to wait. Nice people but that doesn't get the job done in a timely manner.
Not Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
SJ
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STEVE J.
Coeur D'Alene, ID
Ford Expedition EL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2018
verified customer Verified Customer
Category: Service
Parker Ford cares
Parker Ford has the most responsive service folks in town. I always feel like they care about me and especially appreciate LuJeanne and her friendly shuttle. My only frustration is that they have needed to keep my vehicle for multiple days to replace relatively small items while waiting for a part...
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
JW
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JOHN W.
Hayden, ID
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
verified customer Verified Customer
Category: Service
Service
Excellent
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
AI
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ADAM I.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
verified customer Verified Customer
Category: Service
Great experience with service department.
Job well done! Friendly and honest to work with. Communication was great and they took care of a recurring issue my truck had. Thanks
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
SA
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STACEE A.
Nine Mile Falls, WA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
verified customer Verified Customer
Category: Service
Excellent customer service
They make the process of an oil change and vehicle inspection so easy. They drove us downtown to hang out while we waited.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
HA
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HOPE A.
Saint Maries, ID
Ford Escape
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/25/2018
verified customer Verified Customer
Category: Service
Time management
I was satisfied with the service, but a little frustrated when it came to time. My appointment was for 10am and they didn't take my car back till 10:45 and wasn't finished with it till 11:15. What's the point of making an appointment if it's not gonna happen then.
Recommended
Employees worked with
CH
Christian Hanson
Service Advisor
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