My name is Josh and I am the new service manager here at St Charles Hyundai. I would like to talk with you about your last service visit. I took a look and it looked like you were overcharged on your last visit. I would like to talk with you and find a way to make it right. You do mention in your review that you spoke with the service manager regarding this but I don't believe it was me. If you could give me a call at your earliest convenience so we can make this right.
thanks
Josh Higginbotham
Service Manager
St Charles Hyundai
direct line (636)244-5147
Mr. Williams,
Thank you for taking the time out of your day to do this for us. Chris told me you were having some rough times right now and I totally understand and can emphathize with that. I hope you know your 100% satisfaction is always our #1 goal.
Please reach out to me with any further concerns you may have.
Thank you again for your consideration and I honestly wish you the best.
Respectfully,
Ed Troutman
Fixed Operations Director
St. Charles Auto Group
Thank you for the 5 star feedback. We appreciate your business!
Sincerely, Clint Johnson
Service Manager
636-278-9233
Thank you for rescore and feedback about Chris. We appreicate to response!
Sincerely,
Clint Johnson
Service Manager
636-278-9233