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SureCritic / Hyundai Dealer / Eckert Hyundai / DAVID SHIPLETT
DS

DAVID SHIPLETT

Eckert Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(169 reviews)
73

Reviews of DAVID SHIPLETT

Verified Customer
Argyle, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
polite efficient personnel throughout facility
My vehicle needed parts that had to be ordered. Staff kept me updated on the arrival of needed parts along with the
expected time to complete the service. All went well!
Recommended
DYLAN H. from Eckert Hyundai responded on 07/12/2021 05:16 AM

Thank you for the 5 star review.  It is always our pleasure to serve you.  Have a great day!

Employees worked with
JL
JIM LIGOROTIS
DS
DAVID SHIPLETT
TS
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Tom S.
Corinth, TX
2021 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
verified customer Verified Customer
Category: Service
Trying to make my car right
Couple weeks back I took my car in there and frankly didn't get the service that it should have gotten after talking to the service manager I took a car back he did his best to get everything right done. still ain't got my radio right but not due to him not trying. I would continue to go there to have both my car's service, thank you for making things right.
Tom
Recommended
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
Verified Customer
Flower Mound, TX
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great place to be
The staff was wonderful. The service was excellent.
I’m going to make this place the only place I get my service done. Highly recommend!!
Recommended
DYLAN H. from Eckert Hyundai responded on 05/03/2021 05:32 AM

Thank you for the positive feedback.

Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
TB
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Thomas B.
Corinth, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The personnel at this dealership is simply fantastic
everything was great
Recommended
DYLAN H. from Eckert Hyundai responded on 03/03/2021 01:16 PM

Thank you for your continued business.

Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
ST
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Stephanie T.
Denton, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and professional
Quick and professional
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/04/2021 07:00 AM

Thank you Stephanie.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JA
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Joy A.
Pilot Point, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
They were so great . Worked me in for service before making a emergency trip .
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/14/2021 03:54 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
VS
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Veera S.
Frisco, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Truly Amazing!!!
Never needed to explain everything in detail. They understood the problem and helped me fix it as soon as they can. Service representatives are very nice to talk to as well.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/29/2020 07:47 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
SS
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Sharon S.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff very courteous
Place very nice and customer service is excellent.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/05/2020 11:20 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JT
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Jeffery T.
Denton, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Making things right
You stayed on top of my previous complaint and responded by keeping me updated and finally delivered quality service repair.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/24/2020 06:27 AM

Thank you, for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
GC
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Gerald C.
TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall of Sonatas
Quick to replace motor, no out of pocket cost and delivered on time by friendly staff people.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/22/2020 07:57 AM

Thank you Mr. Clay

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
Verified Customer
Krum, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best car and best service
Eckert Hyundai has Excellent after market service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/20/2020 12:59 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
MR
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Marcel R.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good as always!
Always taking a good care.
I trust them and they don't disappoint me!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/17/2020 05:27 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
MM
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Martha M.
Denton, TX
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Promptness and politeness
My car was taken in and had an oil change and brakes done. I also had a few other issues to be checked out. After they received the parts for repairs it was swiftly done. The car drives like it used to.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/23/2020 11:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
DW
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Dennis W.
Denton, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My experience
The service people are always very helpful and pleasant.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/13/2020 02:30 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
MV
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Marco V.
Cross Roads, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Sensor held up in Korea
Don and his team are amazing. They delivered a rental car and dropped my car off with gloves and proper social distancing guidelines. White glove experience.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/11/2020 06:37 AM

Thank you so much sir, you are amazing as well!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
BR
gravatar
Barbara R.
Denton, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service people are wonderful
I love how honest the service is...never pushing extra work to be done...actually giving me a choice of waiting on service that is not crucial at that time. Thank you
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/08/2020 06:06 AM

Thank you for the great comments.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Denton, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service experience
A very pleasant service experience. On time, quick, great customer service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/11/2020 10:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
PL
gravatar
Paul L.
Lewisville, TX
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
.
.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/02/2020 12:06 PM

Thank you paul

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
VL
gravatar
Vanessa L.
Little Elm, TX
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome experience
I just made Eckert my new dealership! Nice folks!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/31/2020 06:37 AM

Thank you fo the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
Verified Customer
Lewisville, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Thank you!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/09/2020 03:18 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
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