Business Solutions
SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAVER ESQUIVEL
JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

Verified Customer
Diamond Bar, CA
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
spacious, clean courteous staff.
courteous professional staff
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/31/2015 08:20 AM

Hi Chong.
Thank you for taking the time to write your review.
We appreciate your businss and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
EM
gravatar
ERICK M.
Ontario, CA
2011 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service,
Great customer service, best dealer I ever been to. Thank you service departmenr
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/21/2015 09:50 AM

Hi Erick
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
DF
gravatar
DAVID F.
Hacienda Heights, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very personable staff even the finance people like Hansel and Larry are always available to give you advice and updates. Very professional but also warm and friendly.
Javier and all your staff are very accommodating and friendly. Love that they all love their jobs and how they are always willing to help the customers whoever they may be.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/20/2015 08:19 AM

Hi David
Thank you for taking the time to write your review
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JR
gravatar
JUDY R.
Whittier, CA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer care
Javer Esquivel has been my svc. person since the first days this dealership opened. He is competent, helpful and smart.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/20/2015 08:21 AM

Hi Judy
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
VP
gravatar
VERONICA P.
West Covina, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2015 elantra
Great
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/18/2015 04:51 PM

Hi Veronica
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
KB
gravatar
KARLA B.
Ontario, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly people that know s what there doi.
5 stars
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/17/2015 11:19 AM

Hi Karla
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
KA
gravatar
KIMBERLY A.
Orange, CA
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Attitdue Very Knowledgeable
Fast Friendly Reliable Javier Esquivel is the Best
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/14/2015 10:13 AM

Hi Kimberly
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
avatar
ROBERT BINKLEY
MG
gravatar
MICHAEL G.
Azusa, CA
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
accommodating to our schedule
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/12/2015 09:00 AM

Hi Michael
Thank you for taking the time to wite your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
RC
gravatar
ROBERT C.
Whittier, CA
2015 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service.
I visited your dealer with a problem with a Daytime running light. The problem was immediately addressed and I was on my way within an hours time.
Very impressed.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/10/2015 10:49 AM

Hi Robert
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
MS
gravatar
MELISSA S.
Covina, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely & professional
Went in for my first service (oil change). I was in and out within an hour even though there were a few people in front of me. The accommodations inside were nice too. Ice cold water bottles, popcorn, donuts and hot dogs! Loved how efficient they were. They even washed my car!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/05/2015 08:16 AM

Hi Melissa
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
BD
gravatar
BRET D.
Diamond Bar, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect Service!
Fast, Friendly, Clean, & Competent!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/03/2015 09:27 AM


Hi Bret
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
VM
gravatar
VIVIAN M.
Whittier, CA
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy Service
I recently had to replace my transmission and I know how costly this is. Thank goodness Hyundai's 10 year, 10,000 miles warranty was good and I didn't have to pay a cent. All other services cost totaled fair amounts and my service advisor even cut some costs. I won't take my car anywhere else.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/29/2015 08:13 AM

Hi Vivian
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
AA
gravatar
ARMIN A.
Chino, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sonata Service at PHH
Great service experience at Puente Hills Hyundai in keeping my Sonata running at its finest. Javier was excellent in ensuring that my vehicle received the appropriate service and accommodated shuttle service for me to get dropped off and picked up from my office nearby.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/20/2015 04:22 PM

Hi Armen
Thank you for taking the time to write your review.
We apprreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JC
gravatar
JIN C.
Rowland Heights, CA
2010 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Speedy and Excellent Service
Very impressed my vehicle was repaired within 3 hours. The older gentleman who looked incredibly stern was surprisingly very courteous and professional.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/29/2015 08:04 AM

Hi Jin
Thank you for taking the time to write your review.
WE appreciate your business and your detailed feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
DB
gravatar
DELAN B.
Duarte, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Did my first oil change and it was quick and excellent serive
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/24/2015 12:27 PM

Hi Delan.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
WW
gravatar
WILLIAM W.
West Covina, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service writers are excellent
I've been coming to Puente Hills Hyundai for six years now and have always been treated with courtesy and respect. The staff knows me by name and they go out of their way to be helpful.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/19/2015 08:11 AM


Hi William
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
DF
gravatar
DAVID F.
Hacienda Heights, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
After sales service
The staff and service are absolutely just the best. Professionals all but very friendly too. I have dealt with Javier, Larry and Megan. They are all courteous, friendly but all business. That's what customer service is all about. Love Hyundai Puente Hills. From the sales to Finance (Hansel and Larry) to service.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/15/2015 08:45 AM

Hi David
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
HA
gravatar
HERBERT A.
Walnut, CA
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional staff & great customer service.
Service Representative Javer Esquivel provided great customer service and kept me informed of all repairs needed along with a detailed decision justification.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 05/12/2015 09:19 AM

Hi Herbert
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
JN
gravatar
JUAN N.
West Covina, CA
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Juan‘s Review
Very attentive staff. Javer is excellent really cares about you.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 05/12/2015 08:26 AM

Hi Juan
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Corona, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Javer is the BEST
Javer is the beat service advisor a customer can ask for. I come to PH Hyundai time and time again because of him.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 05/08/2015 10:45 AM

Hi Aseem
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.