Business Solutions
SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAVER ESQUIVEL
JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

Verified Customer
Hacienda Heights, CA
2002 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintenance
I’ve been bringing my Hyundai for required maintenance for many years now. I am more than satisfied with their work.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
El Monte, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Car Repair
Great attention to there customers.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
CJ
gravatar
Charley J.
Fullerton, CA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Thank you so much ! Dear service advisor Javer
Javer was very friendly and profession and quick help So I wish service service again by Dear Javer
Recommended
Employees worked with
JE
JAVER ESQUIVEL
JI
gravatar
Joann I.
Hacienda Heights, CA
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people and the comfort of the facility. (Great)
I think I already gave my review in a previous question.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Hacienda Heights, CA
2012 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Javer in Service goes that extra mile for his clients.
I have dealt with many of the service personnel in the past and by far, Javer is the best. He knows his clients and goes that extra mile for them. I have had all services for my car done at this dealership and if I have had any problems, they are dealt with in a timely manner. It is nice to have a good repor with the dealership.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/31/2020 04:49 PM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DG
gravatar
Debbie G.
Upland, CA
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
PH HYUNDAI BEST DEALER AROUND....
Service @ PH HYUNDAI is the best service I have received. Everyone is very friendly and helpful. My car is always taken great care of. Thx to all the Hyundai team for their great work and effort.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
AH
gravatar
Abdul H.
Diamond Bar, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome Service !!!
Javier helped me out and he was super nice and helpful ! Super caring and sweet :)
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
West Covina, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
NA
NA
Recommended
Employees worked with
JE
JAVER ESQUIVEL
VB
gravatar
Villa B.
La Puente, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome
Friendly and helpful
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Stanton, CA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
verified customer Verified Customer
Category: Service
helpful, nice, good service, good price and good deal.
HELPFUL, NICE , GOOD SERVICE, GOOD PRICE. TODAY THE AUTOMATE CLEANING IS GOOD
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
Verified Customer
Stanton, CA
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
verified customer Verified Customer
Category: Service
helpful, nice, good service, good price and good deal.
HELPFUL, NICE , GOOD SERVICE, GOOD PRICE. TODAY THE AUTOMATE CLEANING IS GOOD
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/17/2020
Service Type: Maintenance
Category: Service
helpful, nice, good service, good price and good deal.
Every service is good except the automate car cleaning is not satisfied , it's still dirty and not completely finished job.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/17/2020 02:03 PM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.
Javer will contact you soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 07/21/2020 03:02 PM

We appreciate the re scoring.  Please accept my sincere apology for the inconvenience we caused...
Thanks again for taking your time and do the re scoring.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
RR
gravatar
Rosa R.
Rowland Hghts, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
It was easy to setup the appointment. On service day customer service was polite, service was performed in a 2 hour window. Very content with the overall service.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
JF
gravatar
James F.
Rowland Hghts, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great job
The steering wheel and seat was covered in plastic for my protection. I felt perfectly at ease with going for my service.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
KW
gravatar
Karen W.
Ontario, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great People, Great Service
It’s the only place I trust and Javer ALWAYS takes care of me!!
Recommended
Employees worked with
JE
JAVER ESQUIVEL
SL
gravatar
Sylvia L.
Fullerton, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service and great job.
They were so nice to me and I got great advice service
Recommended
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
CB
gravatar
Christine B.
Whittier, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
PH is the best!
Javier is the best, he took great care of my car. I had to have the entire front bumper replaced and it looks like brand new now!!!
Recommended
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
Verified Customer
Los Angeles, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service and very professional. I was able to get the SUV that I wanted and the car was delivered to me, Thank you so much!!!
Excellent Service
Recommended
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Hacienda Heights, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Servicr
Excellent
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/29/2020 10:00 AM

Your feedback is very valuable to our dealership.

Thank you for the 5 stars.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
RK
gravatar
Roger K.
Diamond Bar, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service review
As always, the service is great and my service guy, Javer, is worth 10 stars!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/29/2020 10:02 AM

Thank you so much for the great review.

We also appreciate 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
MC
gravatar
Manuel C.
Hacienda Heights, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
5 stars
Best service department.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/29/2020 10:05 AM

Your kind words are much appreciated.
We always appreciate positive feedback from our customers.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.