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JE

JAVER ESQUIVEL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1012 reviews)
84

Reviews of JAVER ESQUIVEL

RB
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RAMON B.
La Habra, CA
2007 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent timely service!
They completed the repairs as indicated and the customer service was excellent!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 03/18/2014 12:41 PM

Hi Ramon
thank you for taking the time to write the review.
We appriciate your business and your detail feed back

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
SS
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STEVEN S.
Yorba Linda, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Everything is helpful, friendly and not pushy
Every time I come here everyone is so courteous and helpful. I love this dealership. I drove from Lake Elsinore to this dealership because I like it so much
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 03/18/2014 09:59 AM

Hi Steven,
thank you for taking the time to write your review.
We appreciate your business and your detail feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
JE
JAVER ESQUIVEL
CF
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CHARLES F.
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They are honest, friendly and can be trusted.
When we go in for service we are greeted by Javer Esquivel by our name even though he does not know we are comming in for service. We feel we are being greeted by a friend.
We tell all of our friends how much we like our Genesis and how happy we have been with our dealing at Puente Hills Hyundai.
Recommended
Employees worked with
JE
JAVER ESQUIVEL
EH
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ERIN H.
Long Beach, CA
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer service
Best car customer service I have recieved on any car I have owned. They complete service as promised or faster and always call me to give me an update (if needed) or when the car is complete. REally appreciate their promise to do it right the first time.
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 12/23/2013 10:09 AM

Thank you for your feedback Erin H. Our #1 priority is to make every customer comfortable while they purchase or wait for their vehicle being serviced. Also we offer FREE Car Washes every Saturday from 9-2p to all Puente Hills Hyundai customers. We look forward to serving your automotive needs. ~ Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
SY
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SUNNY Y.
Hacienda Heights, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
a very efficient system
The employees are very helpful and the facility is very clean.
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 12/23/2013 10:11 AM

Thank you for your feedback Sunny Y. Our #1 priority is to make every customer comfortable while they purchase or wait for their vehicle being serviced. Also we offer FREE Car Washes every Saturday from 9-2p to all Puente Hills Hyundai customers. We look forward to serving your automotive needs. ~ Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employees worked with
JE
JAVER ESQUIVEL
SM
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SAM M.
Los Angeles, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
A HAND SHAKE AND A SMILE
I purchased my Hyundai from Mazda of Puente Hills. I don't like my car I LOVE IT.
This was my best purchase of my life. The GENESIS I purchased is totaly me.
Thankyou Mazda of Puente Hills !
Sam S. Mannino Jr. Eagle Rock CA.
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 12/23/2013 11:08 AM

Hello Sam, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employees worked with
JE
JAVER ESQUIVEL
EL
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ELIZABETH L.
Pomona, CA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2013
Service Type: Repair
verified customerVerified Customer
Category: Service
Kind and respectful Service Advisors
I like to know the price of each tune-up before the work on the car has started. Each time I maintain or tune-up the car, the approximate cost is given to me.
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 11/19/2013 10:12 AM

Hello Elizabeth,

Thank you for your review. It is always a pleasure to see you here and we look forward to serving your automotive needs.


Respectfully,

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
JK
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JAE K.
Hacienda Heights, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful service....but cost is not low...
Processing is very organized and good enough, but the simple work cost is very expensive. If something comprehensive work they did, OK I will accept it.
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 12/23/2013 11:09 AM

Hello Jae, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employees worked with
JE
JAVER ESQUIVEL
JO
JAVIER OLIVARES
DP
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DEBORA P.
Whittier, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealership!
I have been a customer here since they had first opened and since then have been treated like family from the staff. I recommend everyone to try them out for sales, but their Service is amazing especially Javier. Overall its a great dealership and my friends that have bought from them seem to like them as well.
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 12/23/2013 11:09 AM

Hello Debora, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employees worked with
JE
JAVER ESQUIVEL
TF
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TERRY F.
Yorba Linda, CA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2013
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Javier my Service writer is great and friendly!
Recommended
Kristen L., BDC Department from Puente Hills Hyundai responded on 12/23/2013 10:52 AM

Hello Terry, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Employees worked with
JE
JAVER ESQUIVEL
JP
JOEY PEARRING
DM
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David M.
Los Angeles, CA
2022 Hyundai Ioniq 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Tire replacement
Had my tire replaced with a new one
Had a very good experience with them highly recommended!!
Employees worked with
JE
JAVER ESQUIVEL
EP
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Emilio P.
Los Angeles, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service!
The training of the staff to understand the importance of a customer. There, I feel welcomed; I feel they truly care about me and my vehicle; they do it with speed and accuracy and different from other dealers and shops, they understand how important is TO SAVE MONEY. In Puente Hills Hyundai I don't feel that they want to take advantage of me. They put side by side with me and try to get the best deal for the repair or maintenance of my car.
SEAN K., Service Director from Puente Hills Hyundai responded on 03/15/2022 08:52 AM

Dear customer,
  Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^
We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
CG
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Christine G.
Whittier, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
We leave our car the night before with keys in the drop off. Javier calls 1st thing in the in the morning confirms what needs to be serviced. Service done in a few hours.
It’s an easy service call. We have been doing this for years. It’s our third Hyndai car.
SEAN K., Service Director from Puente Hills Hyundai responded on 03/15/2022 08:54 AM

Dear customer,
We are so glad to hear that your experience here was a positive one.
Thank you for taking your time to write this great review and we also appreciate the 5 stars!

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Hacienda Heights, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Service was great
The service was great I have no complaints Javier was very helpful
SEAN K., Service Director from Puente Hills Hyundai responded on 03/15/2022 08:55 AM

Dear customer,
  When our customers leave here happy, that makes us happy.
Thank you for taking your time and fill out the survey.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
JF
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James F.
Rowland Hghts, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
The usual excellent service!
I took my 2009 Genesis in for a repair and they also took care of a recall that I was unaware of.
Employees worked with
JE
JAVER ESQUIVEL
RS
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Richard S.
Whittier, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
I recommend Puente Hills Hyundai
Javar in service depth was very attentive.
Young gal that checked vehicles was very polite to customers on a busy day 3/01/22.
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
La Puente, CA
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Maintenance
verified customerVerified Customer
6
Category: Service
Was cool
Was nice. Everyone is always friendly and nice. Usually go for basic servicing on my car mainly oil changes. Past few times I didn’t get a sticker for my next oil change so I have to make a guess or sadly wait till the light goes on. Overall cool, friendly and nice.
Employees worked with
JE
JAVER ESQUIVEL
Verified Customer
Monterey Park, CA
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
No 1. I love^^ Hyundai
I love Hyundai.^^
Employees worked with
JE
JAVER ESQUIVEL
NM
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Noel M.
Whittier, CA
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Excellent Service
The service staff accommodated a short notice service request, promptly performed the work under warranty and was very courteous and professional.
Employees worked with
JE
JAVER ESQUIVEL
RK
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Roger K.
Diamond Bar, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
100% reliable, personal service
I have purchased and serviced 3 cars at your dealership over the past 10 years. I can depend on quality service and working with Javer Esquivel has been a wonderful experience. I trust him completely.
SEAN K., Service Director from Puente Hills Hyundai responded on 01/25/2022 10:40 AM

Dear customer,
Thank you so much for the great review.
Your kind words are much appreciated. We all enjoyed reading your comments.^^
We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JE
JAVER ESQUIVEL
DV
DONNIE VO
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