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SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

RM
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Ryan M.
Ronkonkoma, NY
2021 Hyundai Veloster N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Quick
Good service
ERIKA D. from Atlantic Hyundai responded on 11/29/2021 03:20 PM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

 

Employees worked with
JG
JOHN J GROSSO
SA
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Sheila A.
Huntington, NY
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service Advisors
I had some family illness and did not get to schedule a service appointment. I called and spoke with Jonathan who got me an appointment within a few days. Greatly appreciated.
Was helped by Justin at the service department. A very thorough and helpful person.
ERIKA D. from Atlantic Hyundai responded on 11/27/2021 05:13 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
MF
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Mary F.
Amityville, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Satisfied customer
Satisfied customer In 2007 I Purchased my first Hyundai vehicle it was a 2007 Azera Limited since then I had purchased another Azera Limited and 2 Sonata’s Limited 2 Elantra’s Limited I’ve always been satisfied with the Hyundai product and the employees that work at Atlantic Hyundai I’d like to give special attention to John Grosso who has been my service advisor since the beginning.
John is very knowledgeable I feel confident that when I bring in a vehicle I’m getting the best service possible John is an asset to the Atlantic Hyundai family. For as long as I have done business thru John Grosso He has never steered me in the wrong direction.
ERIKA D. from Atlantic Hyundai responded on 11/27/2021 05:12 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Lindenhurst, NY
2013 Hyundai Elantra Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
The best experience
The other day I went for service on my car and the experience I had was one of the best I ever had
ERIKA D. from Atlantic Hyundai responded on 11/27/2021 05:09 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JC
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Jennifer C.
Amityville, NY
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Professionalism at its best!!!
The service and experience is always great. The turnaround time was exceptional. Thank you John always.
ERIKA D. from Atlantic Hyundai responded on 11/26/2021 05:53 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
WG
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Wanda G.
Queens, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
It was excellent.
Every appointment I have had has been a pleasing experience. Courteous staff who respect your need and time.
ERIKA D. from Atlantic Hyundai responded on 11/26/2021 05:35 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
DB
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Daniel B.
North Babylon, NY
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Service is the star at this dealership
Have purchased 3 new cars at Atlantic. Veracruz. Sante Fe, Palisade. Sales experience has always been a thorough and complete nightmare. You really have to want a Hyundai and be able to fight hard to get any competent help. Dishonesty, BS and complete uselessness have dominated every experience. They simply do not know what they are doing. The only saving grace has been a great service advisor who knows his stuff, and takes care of what we needed.
ERIKA D. from Atlantic Hyundai responded on 11/26/2021 05:34 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
RD
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Richard D.
Central Islip, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Amazing personal . Great job John
Thank you for great service
ERIKA D. from Atlantic Hyundai responded on 11/23/2021 08:08 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
EM
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Evelyn M.
Deer Park, NY
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Excellent service... I have been going to Atlantic Hyundai for years now. I have never been taken advantage of . The mechanics are very honest and when I bring my car in for service I never worry , about sloppy work as they take the upmost care of my vehicle.
ERIKA D. from Atlantic Hyundai responded on 11/23/2021 08:09 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JR
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Jeffrey R.
West Babylon, NY
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Superior
Service center personnel was prompt professional and accommodating.
ERIKA D. from Atlantic Hyundai responded on 11/23/2021 08:13 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
TH
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Tracey H.
West Babylon, NY
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Easy and stress free
Never had a bad experience. Courteous and friendly
ERIKA D. from Atlantic Hyundai responded on 11/22/2021 06:46 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
BS
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Bernadette S.
Bay Shore, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
These times
During this pandemic parts have been particularly difficult to keep in stock. Extra care was given under these circumstances, every effort was made to have my vehicle repaired and returned in a timely manner, Thank you
ERIKA D. from Atlantic Hyundai responded on 11/19/2021 05:36 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

 

Employees worked with
JG
JOHN J GROSSO
JT
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Jeffrey T.
Elmont, NY
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
Quick, friendly, and reliable service.
ERIKA D. from Atlantic Hyundai responded on 11/18/2021 05:39 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
NV
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Natalie V.
Bay Shore, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Top Quality Service and Personnel
As soon as you come in for Service you are greeted and acknowledge your visit.

Erik Sanchez is personable and explains everything to you. I highly recommend Hyundai
ERIKA D. from Atlantic Hyundai responded on 11/17/2021 10:48 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JR
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Jerica R.
Central Islip, NY
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Customer Service
The customer service experience is beyond exceptional with Hyundai (Sunrise location)
ERIKA D. from Atlantic Hyundai responded on 11/17/2021 09:19 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
AF
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Ann F.
Central Islip, NY
2012 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service!
Dependable and courteous! All my car needs are always met.
ERIKA D. from Atlantic Hyundai responded on 11/07/2021 04:42 PM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Bay Shore, NY
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Keep up the great work
Was able to get all my service needs done in one quick trip. My only concern is there was sort of safety recall that was done , which is great but the problem I have is I would not have known about it unless I went there for my other services. I just feel like I should have been contacted about the recall and the pourpose.
ERIKA D. from Atlantic Hyundai responded on 10/11/2021 09:31 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

 

Employees worked with
JG
JOHN J GROSSO
AT
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Adam T.
Bay Shore, NY
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customerVerified Customer
10
Category: Service
Customer Resolution
Spoke to Erica. Came to mutual resolution.
Employees worked with
JG
JOHN J GROSSO
WI
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Wazir I.
Bethpage, NY
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Had to take in vehicle for a recall and the service was beyond great. Would recommend this dealership and service center to everyone!
VICTORIA V. from Atlantic Hyundai responded on 10/06/2021 01:30 PM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
BV
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Brian V.
Centereach, NY
2018 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/21/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Poor service
Atlantic took a month to return my car. Which would have been ok if the would have returned one of my nine phone calls.
ERIKA D. from Atlantic Hyundai responded on 09/22/2021 09:44 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you  

 

Employees worked with
JG
JOHN J GROSSO
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