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SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

Verified Customer
Wyandanch, NY
2012 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
verified customerVerified Customer
Category: Service
Customer Care
I am over all satisfied with the Customer Care that I received at Atlantic Hyundai. They are very attentive to the needs of the customers, any questions and concerns are answered promptly. They make sure that your vehicle is being care for properly. I would recommend this place to anyone, great job!!!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/25/2020
Service Type: Repair
Category: Service
N/A
MEDICORE
Not Recommended
ABIGAIL L. from Atlantic Hyundai responded on 06/26/2020 06:41 AM

Thank you for taking the time to complete the survey. I apologize about the inconvenience that our service department has caused you. I will be giving you a call regarding your recent visit with us 

Employees worked with
JG
JOHN J GROSSO
CR
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Christopher R.
Massapequa Park, NY
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks for a great Service Manager Tim Trumbull and also John Grosso
The two individuals mentioned are 10 star great representatives for your facility! Cannot expresses enough kudos for two individuals who both are outstanding in knowledge as well as customer service and support!
Recommended
ERIKA D. from Atlantic Hyundai responded on 06/24/2020 02:56 PM

THANK YOU FOR THE GREAT REVIEW. WE APPRECIATE YOUR BUSINESS, WE HOPE TO KEEP PROVIDING YOU WITH 5 STAR SERVICE. 

 

Employees worked with
JG
JOHN J GROSSO
JK
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Jeffrey K.
Lindenhurst, NY
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reference
Rob domino is the best
Recommended
ERIKA D. from Atlantic Hyundai responded on 06/24/2020 11:50 AM

THANK YOU FOR THE GREAT REVIEW. WE APPRECIATE YOUR BUSINESS, WE HOPE TO KEEP PROVIDING YOU WITH 5 STAR SERVICE. 

Employees worked with
JG
JOHN J GROSSO
WD
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William D.
Ronkonkoma, NY
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bill Dement
Service department was very good under the condition we are living in now . I was very satisfied with the service I received , Thank you
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 06/24/2020 05:48 AM

William, 
thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 star service ! 

Employees worked with
JG
JOHN J GROSSO
MR
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Miguel R.
Farmingville, NY
2019 Hyundai Ioniq Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Great dealership
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/10/2020 02:49 PM

Mr, Rivera thank you for taking the time to provide feedback on your recent visit with John Grosso. Atlantic Hyundai appreciates your business. 

Employees worked with
JG
JOHN J GROSSO
RC
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R C.
West Islip, NY
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
In and out quickly!
John Grosso is great to work with! I get in and out quickly and I'm off!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/30/2020 12:13 PM

Mr, Clementelli thank you for working with John Grosso during your recent service visit, please continue to work with John for all of your future service needs. 

JOHN J G. from Atlantic Hyundai responded on 06/01/2020 10:47 AM

Thank you! Its been a pleasure to work with you as well

Employees worked with
JG
JOHN J GROSSO
RW
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Robert W.
Lindenhurst, NY
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Brought in my car. Sat in their comfortable lounge. Socially distant from everyone. And my car was done in 1/2 hour. Boom. Outta there. Nice job.
Recommended
VICTORIA V. from Atlantic Hyundai responded on 05/22/2020 11:51 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
FN
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Fred N.
West Islip, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and right the first time
all was good
Recommended
VICTORIA V. from Atlantic Hyundai responded on 05/21/2020 04:06 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JG
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Joseph G.
North Massapequa, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept.
Excellent , fast service. They did a great job, very satisfied.
Recommended
VICTORIA V. from Atlantic Hyundai responded on 05/17/2020 04:57 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
TA
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Theresa A.
Central Islip, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Staff is Awesome
The best service is still provided even though coronavirus
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 04/29/2020 05:46 AM

THERESA ADAMS 

THANK YOU FOR THE GREAT FEEDBACK! ATLANTIC HYUNDAI IS SO GLAD TO KNOW THAT WE PROVIDED YOU WITH GREAT CUSTOMER SERVICE. WE APPRECIATE YOUR BUSINESS AND HOPE TO CONTINUE TO PROVIDE YOU WITH 5-STAR SERVICE.     E/H

Employees worked with
JG
JOHN J GROSSO
RM
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Robert M.
Melville, NY
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Reasonable, responsible, respectful!
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 04/22/2020 06:20 AM

ROBERT MACALUSO,

THANK YOU FOR THE GREAT FEEDBACK! ATLANTIC HYUNDAI IS SO GLAD TO KNOW THAT WE PROVIDED YOU WITH GREAT CUSTOMER SERVICE. WE APPRECIATE YOUR BUSINESS AND HOPE TO CONTINUE TO PROVIDE YOU WITH 5-STAR SERVICE.                                     E/H

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Lindenhurst, NY
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Speedy service
Extremely attentive service! Wish they washed my vehicle after recall service. ?
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 04/21/2020 10:02 AM

THANK YOU FOR THE GREAT FEEDBACK! ATLANTIC HYUNDAI IS SO GLAF TO KNOW THAT WE PROVIDED YOU WITH GREAT CUSTOMER SERVICE. WE APPRECIATE YOUR BUSINESS AND HOPE TO CONTINUE TO PROVIDE YOU WITH 5- STAR SERVICE.                                                                             EH 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Central Islip, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing service!
The recalls are fixed and the coupler in the steering wheel was replaced, car rides nice again , this is why I never go anywhere else !
Recommended
VICTORIA V. from Atlantic Hyundai responded on 04/08/2020 05:15 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
CT
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Clarence T.
Central Islip, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's Like Family
It's Like Family
Recommended
VICTORIA V. from Atlantic Hyundai responded on 03/30/2020 06:32 AM

Clarence,

Thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - star service. 

Employees worked with
JG
JOHN J GROSSO
FG
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Francine G.
Oakdale, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy service customer!
Atlantic always delivers GREAT service! John Grosso, thank you for always taking excellent care of my new TUSCON! You are OUTSTANDING!
Recommended
VICTORIA V. from Atlantic Hyundai responded on 03/19/2020 05:21 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
BG
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Brian G.
Holbrook, NY
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone helps
From my service advisor John Grosso to the nice young man who checks in my car, everyone is friendly and helpful. It is great to know that everyone wants your experience to be a 10 and does all they can to make it happen!
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 03/13/2020 11:04 AM

Brian,


Thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - star service. Thank you

Employees worked with
JG
JOHN J GROSSO
CD
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Claire D.
North Merrick, NY
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you!
Again a great experience at Hyundai! Everyone was very helpful! Thank you to Robert Domino again for your awesome customer service!
Recommended
VICTORIA V. from Atlantic Hyundai responded on 03/12/2020 05:43 AM

Thank you so much for the wonderful review!  The entire staff at Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso and Robert Domino for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
PS
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Pamela S.
Lindenhurst, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Always a positive experience with John Grasso. Professional employees, friendly always willing to listen.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 03/10/2020 07:50 PM

Pamela,

Thank you for the great feedback! Atlantic Hyundai is so glad to know that your visit with us met your expectations. We appreciate your business and hope to continue to provide you with 5 - star service

Employees worked with
JG
JOHN J GROSSO
MJ
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Michael J.
Smithtown, NY
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Snacks
Have nice comforts for customers
Recommended
VICTORIA V. from Atlantic Hyundai responded on 03/10/2020 05:05 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Second to none Service
Called on Monday to get the oil service on my car for Tuesday pm. Waited for car only about an hour. Service man John Grasso is the best. They washed it too. Thank you Atlantic Hyundai Service.
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 03/01/2020 05:28 PM

Alfred, 
Thank  you for the great review! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to prove you with 5 star service 

Employees worked with
JG
JOHN J GROSSO
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