JH

JARED HENNING

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(195 reviews)
53

MD
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Michael D.
O'Fallon, MO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
N/A
N/A
Not Recommended
KEVIN M. from St. Charles Hyundai responded on 05/26/2020 08:36 AM

Thank you for taking the time to speak with us on your recent service visit. We appreciate your patronage and look forward to seeing you again soon! 

KEVIN M. from St. Charles Hyundai responded on 05/26/2020 12:53 PM

Mike - Thank you for taking the time to speak with you about your visit. We look forward to serving you in the future! 


MB
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Michael B.
Weldon Spring, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020
verified customerVerified Customer
Category: Service
Favorably resolved issues.
Service Manager favorably resolved matters.
Recommended

MB
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Michael B.
Weldon Spring, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020
verified customerVerified Customer
Category: Service
Favorably resolved issues.
Service Manager favorably resolved matters.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/10/2020
Service Type: Maintenance
Category: Service
Poor communication.
May recommend to others. Not sure.
Not Recommended
Brad D. from St. Charles Hyundai responded on 04/10/2020 11:52 AM

Thank you for the survey on your recent service and thank you for taking the time to talk about the recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

RH
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Richard H.
Weldon Spring, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The people
Speed.in which your service departments got.the service completed.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 04/06/2020 10:26 AM

Thank you for the 5 star review, we appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

KR
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Kathreen R.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
I came in for an oil change. The service and the people in the service department are great. Car was in and out in no time and it was even washed and vaccuumed.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/06/2020 05:09 AM

Thank you for the great five star survey!


MM
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Makayla M.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
So happy with how fast my car got worked on and back to me! Tyler was great with helping me get in with my tight schedule, and I’m very thankful for the team that worked on my car!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/30/2020 07:36 AM

Thanks for the great five star survey!


TS
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Tina S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
I always receive awesome service, from walking in up to the time I leave. All employees are always friendly.
Recommended
Bob R. from St. Charles Hyundai responded on 01/17/2020 05:02 AM

Thanks for the great review ! and a special thanks for your continued service with us !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MG
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Matthew G.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Good Experience
The dealership Staff is friendly and the building is clean. The “waiting” experience was as good as it could have been.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 12/26/2019 05:47 AM

Thank you for the great comments and for the five star survey! We hope to see you soon for your next service appointment.


KR
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Kathreen R.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service was great I was in and out with the car washed in no time. The service personnel are so friendly and courteous.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 12/12/2019 01:54 PM

Thank you for the nice comment! I appericate your busniess, please let me know if there is anything else I can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

MC
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Mayumi C.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and doing excellent job
They always do excellent jobs and also friendly
Recommended
Brad D. from St. Charles Hyundai responded on 12/12/2019 10:32 AM

Thank you for the great five star survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

JP
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John P.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful Experience
The service guys/gals were all extremely friendly and helpful. Because of this I am rethinking which brand my next car will be and if I ever get another car not from Hyundai St Charles.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 12/12/2019 10:33 AM

Thank you for the 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

FD
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Franklin D.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service for my Hyundai
I have all maintenance done at the Hyundai service facility at St Charles on my 2017 Hyundai Santa Fe Sport and am very pleased with all. The staff are very helpful friendly and I appreciate that. Waiting time is always at a minimum for whatever service is being performed.
I recommend St Charles Hyundai to anyone looking for service and or sales.
Recommended
Brad D. from St. Charles Hyundai responded on 12/09/2019 07:37 AM

Thank you for the great five star review. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

MO
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Michael O.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people and serviceissue
people always friendly and knowledgeable and promptness of service.
Recommended
Brad D. from St. Charles Hyundai responded on 12/09/2019 07:37 AM

Thank you for the great five star review. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

HS
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Harpreet S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Transmission sensor warranty repair
Bob, was is friendly and took care of the repair, in fact car was ready before promised time.
Recommended
Bob R. from St. Charles Hyundai responded on 10/30/2019 06:26 AM

Thanks for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

TM
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Thomas M.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai
T
Recommended
Bob R. from St. Charles Hyundai responded on 10/30/2019 05:08 AM

Thanks for the great review ! i look forward to your next service with us ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

DF
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Dennis F.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top quality service, fast, friendly, at a reasonable price!
Chris Johnson has been my service advisor at St Charles Hyundai for many years. He has serviced all 3 of my Hyundai's that were all purchased at St Charles Hyundai. The service has been outstanding - top quality, fast, friendly, at a reasonable price. I always tell all of my friends and family about my great experiences with Chris Johnson and St Charles Hyundai. I expect to purchase my next vehicle there and have Chris Johnson and the Hyundai service department continue their great service!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/28/2019 08:24 AM

Thank you for the wonderful feedback! I appreciate your business and if there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

AC
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Andrea C.
Maryland Heights, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
6 Month Check Up
Very satisfied!
Recommended
Bob R. from St. Charles Hyundai responded on 10/14/2019 07:05 AM

Thanks for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MA
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Marty A.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
i am always completely satisfied with the wonderful service that we recieve from hyundai, on our 2013 hyundai accent, everyone is so nice , and polite, and very supportive
we are always very pleased with the great service, and the fantastic support , and respect, and dignity , that we receive from every one at Hyundai, on our 2013 Hyundai accent. thank you Hyundai, for always doing an excellent job, and keep up the out standing work.
Recommended
Brad D. from St. Charles Hyundai responded on 10/14/2019 07:04 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

BJ
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Bill J.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very prompt and friendly staff
They just do a good job very friendly staff explain things to you very well overall they’re very good
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/08/2019 01:13 PM

Thank you for the 5 star review. If there is anything else I can do for you please let me know


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

DC
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Dennis C.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Continue to provide great service.
Brad Dean service adviser, always goes the extra mile to provide me great service.
Recommended
Brad D. from St. Charles Hyundai responded on 10/02/2019 12:03 PM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
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