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SureCritic / Hyundai Dealer / St. Charles Hyundai / JARED HENNING
JH

JARED HENNING

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(195 reviews)
53

Reviews of JARED HENNING

Verified Customer
St. Louis, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
-excellent service
same as always
Recommended
Brad D. from St. Charles Hyundai responded on 09/10/2019 05:42 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Lake Saint Louis, MO
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Well done !
Fast n easy , Happy with your mechanic and underwriter.
Recommended
Brad D. from St. Charles Hyundai responded on 08/06/2019 06:09 AM

Thank you for the great five star survey on your recent service with our service department. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
BB
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Brian B.
Saint Peters, MO
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Elantra re-Call Services
1) was surprised no personnel came up to my car when I pulled. 2) Major drawback (to me) is that services have to be scheduled ahead of time and have to be planned around rather than being able to drive up when circumstances allow. This is why I never have routine maintenance (oil changes, etc.) done at the dealership.
Recommended
Bob R. from St. Charles Hyundai responded on 07/23/2019 12:21 PM

Thank you for your time and your business.we greatly appreciate it ! thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
CL
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Charles L.
O Fallon, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service...
The service staff at St Charles Hyundai is professional, friendly and knowledgeable.
Recommended
Bob R. from St. Charles Hyundai responded on 07/15/2019 05:37 AM

Thanks very much for your business and the great review

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
LR
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Lisa R.
Wright City, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Had a problem, found the problem , fixed the problem........with no problem at all.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/24/2019 07:00 AM

Thank you for the positive review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
JO
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Janice O.
Maryland Heights, MO
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Noise Visit
I took my car in for a loud rattling noise. I was reluctant to do so because how many things on a car can rattle. They figured it out right away and had my car done in less time than they said. It was the easiest car repair visit I’ve ever experienced.
Recommended
Bob R. from St. Charles Hyundai responded on 06/13/2019 02:12 PM

Thank you for the great review ! we greatly appreciate your business.thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
Verified Customer
O Fallon, MO
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Consistent
Everything was excellent as always
Recommended
Brad D. from St. Charles Hyundai responded on 06/12/2019 03:01 PM

Thank you for the great survey on your recent service with our dealership. We appreciate all your business done with our dealership. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
GW
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Gary W.
Wildwood, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and efficient
Good over all. Recommend time was way over and that was the only 4 score
Recommended
Brad D. from St. Charles Hyundai responded on 05/22/2019 03:00 PM

Thank you for the great five star survey on your recent service with our dealership. we hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
RB
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Raymond B.
Saint Charles, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The people
Great gob
Recommended
Bob R. from St. Charles Hyundai responded on 05/20/2019 05:54 AM

Thanks as always for your continued service with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
DB
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Dean B.
Sullivan, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Good job
It was a very positive service job. Fixed a problem the air conditioner besides transmission fluid change and ejector cleaning.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 05/17/2019 06:19 AM

Thank for you for the positive review! Please let me know if there is anything else I can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
JG
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Judith G.
O Fallon, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Outstanding Service
The customer service and the promptness of the work being done was outstanding, I called in for an oil change and for a recall, and asked if I could add a tire rotation, and was told absolutely! They could have told me that they didn't have the time, but they didn't. And, I was in and out even before my scheduled time! SUPERB!
Recommended
Brad D. from St. Charles Hyundai responded on 05/02/2019 01:18 PM

Thank you for  the great five star survey on your recent service. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
Verified Customer
Chesterfield, MO
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Excellent service .
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 05/06/2019 05:03 AM

Thanks for the great five star survey! We hope to see you soon for your next scheduled appointment!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JH
JARED HENNING
DC
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Dawn C.
Saint Peters, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Overall commentary
Very polite and professional! I've been doing business with these great folks for over 10 years!
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 04/29/2019 04:57 AM

Thank you for the positive feedback! Please let us know if there is anything else we can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JH
JARED HENNING
SB
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Stephen B.
O Fallon, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellent
excellent
Recommended
Bob R. from St. Charles Hyundai responded on 04/24/2019 04:58 AM

Thank you for the great review ! we appreciate all your business done with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
CS
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Courtney S.
Festus, MO
2018 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/19/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service but they need to follow through
I was told my car would be cleaned inside and out and they did not do that. My car came back worse because it sat outside for 5 weeks.
Recommended
Bob R. from St. Charles Hyundai responded on 04/22/2019 07:56 AM

Thank you for your honest review ! i deeply appoligize for the way the vehicle was returned to you,this is not our common practice.thank you.let me know if there is anything i can do .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
PW
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Patricia W.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service!
Service is always quick and the people are friendly
Recommended
Brad D. from St. Charles Hyundai responded on 04/23/2019 05:58 AM

Thank you for the great five star review on your recent service. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
DR
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Debra R.
Lake Saint Louis, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Efficient
I've always been able to pretty much walk in and wait for my car in an efficient and timely manner and if there was going to be any delay was told so.
Recommended
Brad D. from St. Charles Hyundai responded on 04/18/2019 03:15 PM

Thank you for the great five star review on your recent service. We hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
GF
gravatar
Gary F.
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Friendly and professional service
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 04/12/2019 12:04 PM

We appreciate the positive review and your business!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BD
BRAD DEAN
JH
JARED HENNING
AB
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Adam B.
St. Louis, MO
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall Service
They got my car in a timely fashion after I made an appointment. The wait time was what they said it would be and got me out quickly after it was done.
Recommended
Bob R. from St. Charles Hyundai responded on 04/12/2019 06:40 AM

Thank you for the great review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JH
JARED HENNING
FA
gravatar
Frank A.
O'Fallon, MO
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly, and completed work in timely manner
Completed work in timely manner
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/12/2019 08:24 AM

Thanks for the great survey! We appreciate you bringing in your vehicle into St. Charles Hyundai for us to service your vehicle!

Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
JH
JARED HENNING
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