Verified CustomerThank you for taking the time to speak with us on your recent service visit. We appreciate your patronage and look forward to seeing you again soon!
Mike - Thank you for taking the time to speak with you about your visit. We look forward to serving you in the future!
Verified CustomerThank you for the survey on your recent service and thank you for taking the time to talk about the recent service. We hope to see you soon!
Brad Dean
Verified CustomerThanks for the survey and we are more than happy to wash and vacuum your vehicle when requested and our vending machines are locating inside the customer lounge near the cashier. We intend to make your next service appointment and better one.
Verified CustomerThank you for your recent service with our express department, We do apologize for the long wait time and will be sure to further up date you through out your service.
Thank you!
Verified Customerwe do apologize for the inconvenience from our recent service. we have received our vehicle from the tow company and have began to check out the vehicle. thank you for the feedback and we will be in touch shortly.
thank you!
Verified CustomerWe do apologize for the confusion on your service times for your repairs. We will definitely be in touch with you to resolve any issues that may have happen.
Brad Dean
Verified CustomerThank you for the feedback. We apologize that the service did not meet your standards and are working on our process to make sure everything is done in a timely manor. I would like to contact you so we can tlak about your visit and make sure you are satisfied. I will be in touch shortly.
St Charles Hyundai Service,
Kyle Woodworth
Verified CustomerWe appoligize that you are still having a issue with the ignition with your Elantra. Please give us a call and we can reschedule you to check your car out.
Verified CustomerSorry we could not help you at a dealership level. We did exhaust all resources that is available to us . If there is anything eles we can do for you please let us know.
Thank you,
Chris Johnson
Hyundai Service Advisor
St. Charles Automotive
(636) 441-4481
Verified CustomerThank you very much for your business ! your business is very important to us ! i am glad the part has arrived and will get your vehicle repaired on Thursday.a complementary service car will be provided and a car wash ! this service and every service in the future,thanks.
BOB RECK
Verified CustomerWe are very sorry you are having issues with your new car. Fortunatley we were able to diagnose your concern quickly and order a part to repair it.
Jay BrownThank your for patience ,we are happy to say your Genesis is all working again like new.and we have also performed the 1st maintance service at no charge.
BOB RECK
Verified Customer
Verified Customer
Verified Customer
Verified Customer
Verified CustomerHello,
My name is Josh and I am the new service manager here at St. Charles Hyundai. I would really like an opportunity to talk with you over the phone and find out more information on your last visit. Customer experience is my #1 goal and I would like the opportunity to learn from our mistakes and make your future visits with us a better experience. My information is below if you could take the time to give me a call I would appreciate it. I would also send you a $25 gift card for your time.
thanks,
Josh Higginbotham
Service Manager
direct line (636)244-5147
email : josh.higginbotham@stcharlesauto.com
Verified Customer
Verified Customer
Verified CustomerThank you for the great five star survey. We hope to see you soon!
Brad Dean
Verified CustomerThanks for the great survey!
Tyler Rodriguez