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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAYANT JUSSAL
JJ

JAYANT JUSSAL

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(299 reviews)
81

Reviews of JAYANT JUSSAL

Verified Customer
La Puente, CA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
????
Recommended
Employees worked with
JJ
JAYANT JUSSAL
YE
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Yvette E.
Rowland Heights, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on Hyundai
Great customer service and well mannered .
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
SF
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Sea F.
Walnut, CA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great help
The person helping me on software update on my Santa Fe is friendly and professional.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DA
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Donna A.
West Covina, CA
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Again never a problem always treated with great people
Always the best service people I have meet and go above and beyond with making sure are helped
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Pomona, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai is excellent
The service is beyond great. Their vehicles are very easy to drive and maintain.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Fullerton, CA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Best secive
Receive great service...
Recommended
Employees worked with
JJ
JAYANT JUSSAL
HL
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Hae L.
Los Angeles, CA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice job to technicion.
The technician had had nice skill, and all service was very nice, also mamager.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
MG
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Malida G.
Covina, CA
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st service
It was a great experience. Staff were/are friendly and professional. I would recommend Puente Hills Hyundai
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Whittier, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Puente Hills Hyundai
Excellent service done in a timely manner. Service Reps courteous and knowledgeable. We have 3 cars and 2 of them are Hyundai's - we are very pleased with the dealership.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Covina, CA
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
oil change and tire rotation
Great service and friendly staff
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Diamond Bar, CA
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very very good.
EXELLENT overall.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
YB
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Yashica B.
La Habra Heights, CA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Friendly service center , and srevice advicers.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
JC
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James C.
La Habra, CA
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Jay J. went above and beyond his job description to ensure my steering & engine issue were taken care of. His prompt follow up & attention to detail with specific matters while keeping it professional as he dealt with an initially frustrated customer showed me that he "Gets it". He's a quality employee in which Hyundai got it right. Well Done Jay.

Charles C.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DA
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Donna A.
West Covina, CA
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Alway get great service
Always get great service and great service people that always help
Recommended
Employees worked with
JJ
JAYANT JUSSAL
JP
JOEY PEARRING
CH
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Carlos H.
Hacienda Heights, CA
2018 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
OIL CHANGE /
Can't tell if the service was done or not because the car still has the message " service required"
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/14/2019 05:18 PM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

We understand your time is valuable.  We appreciate your feedback.  Yes we did the oil change.  They just forgot to re set the service indicator...I will have Jay call you.  Thanks again for taking your time and gave us input.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
BT
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Brittany T.
La Puente, CA
2019 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/01/2019
Service Type: Maintenance
Category: Service
Jay has great customer service but not happy with the technicians
Jay is great and he helped a lot. Just not happy that y’all can’t find out why my tire keeps leaking air.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/02/2019 05:12 PM

We understand your time is valuable.  We appreciate your feedback.  Thank you for filling out the survey.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JJ
JAYANT JUSSAL
JP
JOEY PEARRING
NI
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Noel I.
Whittier, CA
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Thank you so much for repairing my car I will definitely be back for future service appointments.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
Verified Customer
Rowland Hghts, CA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I had great service and experience when have my car worked on.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
DV
DONNIE VO
LM
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Linde M.
Redlands, CA
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Added services
Nutshell, brought Tucson in for oil change, cabin air filter, Door lever repair and automate. When completed
Advisor came to explain that now there is powdery smoke coming from defrost vent and didn’t know why and stated I should come back another day. I understand that things happen but we just need it rectified.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
GR
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Genevieve R.
Chino Hills, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
professional and courteous service.
my service was prompt and the car rental explanation was very good.
Recommended
Employees worked with
JJ
JAYANT JUSSAL
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ROBERT BINKLEY
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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