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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAE LEE
JL

JAE LEE

SERVICE ADVISOR
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(519 reviews)
84

Reviews of JAE LEE

LV
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Luis V.
Los Angeles, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
The service was great and it was fast
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
LT
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Lamaine T.
Anaheim, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean. Friendly. Knows exactly what your car needs.
Every time I come here I’m never disappointed. Jae Lee is a true expert on knowing what your car needs to keep it running in top tier shape. I’ve been going here for over a year now and will continue to. Thanks for keeping my car running like brand new!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
AL
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Alfred L.
Hacienda Heights, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Very good
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Rosemead, CA
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service attitude
Good service attitude
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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ROBERT BINKLEY
Verified Customer
Whittier, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Team Effort - exceptional.
I currently own 2 Hyundai autos, a 2012 Genesis and a 2020 Tuscon. I recently traded in my 2017 Tuscon for a 2020. I love the new styling and the interior appointments. Hyundai made several improvements from the 2017, specifically, better acceleration, visibility and a larger dash display. Acoustics are much better as is the back-up camera as it provides good warning of approaching vehicles. As for my Genesis, we loved this car so much - it is a beautiful automobile - that we bought it when the lease was up. I think that says an awful lot about how we felt about owning the car.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/14/2021 12:04 PM

Your feedback is very valuable to our dealership.  Your kind words are much appreciated.

Thank you for the 5 stars.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JK
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Joseph K.
Los Angeles, CA
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Service was satisfied. And personal attitude was so good.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JL
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Juan L.
La Puente, CA
2016 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customerVerified Customer
Category: Service
Great team
Love getting service here, especially because the team is focused on fixing issues and keeping customers happy
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
MM
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Marian M.
Fullerton, CA
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customerVerified Customer
Category: Service
Great service
Jae Lee is an excellent representative he helps you whenever you need help and have questions.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
RH
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Rashell H.
Los Angeles, CA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Meme
Great place always friendly.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Pomona, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good quality organization.
Honestly everything okay.
Especially service mgr perfect to handle the customer.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
Verified Customer
Arcadia, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine inspection
Service gracious and friendly
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
HC
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Howard C.
Anaheim, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Jae Lee from the service dept and Charley Jeong from sales dept are the best at Puente Hills Hyundai!
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
BB
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Billy B.
West Covina, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Good service
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
WZ
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William Z.
Diamond Bar, CA
2019 Hyundai Ioniq Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
verified customerVerified Customer
Category: Service
Did a fine job
Jae assisted me for my repair and coordinated the efforts of not only the dealer but also the body shop that was involved.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
KY
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Kyu Y.
Buena Park, CA
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
verified customerVerified Customer
Category: Service
kyu S yoon
만족 합니다
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
OQ
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Oliver Q.
Pomona, CA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Consistent Service Wins the Race
Thanks to Hyundai Puente Hills Service, specifically Jae Lee, I know what to expect when I need my car serviced/repaired. Consistent service for over 8 years. He’s the reason I’ve bought/leased Hyundais. His customer service may also be the reason my next vehicle will also be a Hyundai.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
PC
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Peter C.
Anaheim, CA
2011 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2021
verified customerVerified Customer
Category: Service
Service attitude
The way talk to your customer with courteous.
Recommended
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JO
JAVIER OLIVARES
Verified Customer
Temecula, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great selection and staff
Great selection of cars and staff are very friendly. Got my first car here! I love it. :)
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/20/2021 10:32 AM

Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.
We also appreciate 5 stars. 감사 합니다.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
JP
JOEY PEARRING
Verified Customer
Fullerton, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding service
Quick turnaround. Friendly and knowledgeable staff.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/15/2021 09:39 AM

When our customers leave here happy, that makes us happy.
Thanks again for taking your time and fill out the survey.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
TC
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Teresa C.
Fountain Valley, CA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The excellent service and the personal.
My family and I have bought 6 cars from you snd have never had a problem with anything or anyone. Larry Dees talks about retiring but hope he doesn’t. Lol. He has made our business enjoyable, that is the reason we keep coming back. The people in general are very nice and good.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/15/2021 09:40 AM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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