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SureCritic / Hyundai Dealer / Hyundai On Perryville / JAY L REDDEN
JR

JAY L REDDEN

Hyundai On Perryville
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(307 reviews)
70

Reviews of JAY L REDDEN

Verified Customer
Poplar Grove, IL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
very good
Very good people to work with
Bret B., Service Manager from Hyundai On Perryville responded on 11/26/2021 05:11 AM

FANTASTIC , Thank you for the great review from your last visit with us here at Hyundai On Perryville !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JO
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Joe O.
Winnebago, IL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Regular Matanince
Oil and filters
Bret B., Service Manager from Hyundai On Perryville responded on 11/15/2021 05:19 AM

FANTASTIC ,Thank you for taking the time to complete the survey from your last visit with us here at Hyundai On Perryville !!!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
MA
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Monica A.
Davis, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great and friendly service
Service is great. People are friendly. I get my cars oil changed there routinely and abs get work done while I’m waiting in the quiet waiting area.
Bret B., Service Manager from Hyundai On Perryville responded on 10/26/2021 07:05 AM

FANTASTIC!!!!! Thank you for the great review from your last visit with us here at Hyundai On Perryville ..

 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
GB
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Garrett B.
Roscoe, IL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service!
Quick and easy service! A+ work!
Bret B., Service Manager from Hyundai On Perryville responded on 09/29/2021 05:10 AM

FANTASTIC ,,,thank you for the great review from your last visit with us here at Hyundai On Perryville !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
KF
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Kum F.
Cherry Valley, IL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Professional
Very professional people and service was done in time
Bret B., Service Manager from Hyundai On Perryville responded on 09/28/2021 05:43 AM

Good Morning , Thank you for the great review from your last visit with us at Hyundai On Perryville !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Rockford, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good dealership overall
We’ve bought several new and used Hyundais. Between their dependability and our dealership we will continue to be repeat customers.
Bret B., Service Manager from Hyundai On Perryville responded on 09/27/2021 01:57 PM

Fantastic ....Thank you very much for the great review from your last visit with us here at Hyundai On Perryville !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
DD
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Diane D.
Marengo, IL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
A+ Service
You can't find a better place to have your Hyundai serviced.
The salespeople and office personnel are all about taking care of the customer.
Bret B., Service Manager from Hyundai On Perryville responded on 08/30/2021 05:22 AM

FANTASTIC ....Thank you for the great review and the great feedback we appreciate it very much !!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JC
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John C.
Rockford, IL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Get a quick Lube - a weeks wait for an oil change is costing you through lost service and customers that are inconvenienced.
1 week wait for an oil change. Had work done at another shop with a Quick Lube and got in and out. Later had front brakes done and the work was good with good timing.
Bret B., Service Manager from Hyundai On Perryville responded on 10/20/2021 01:36 PM

....

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
BW
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Brenda W.
South Beloit, IL
2019 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Category: Service
Very friendly sales team, service team, and cashier.
Very friendly dealership.
Recommended
Employees worked with
JR
JAY L REDDEN
BW
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Brenda W.
South Beloit, IL
2019 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Category: Service
Very friendly sales team, service team, and cashier.
Very friendly dealership.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2021
Service Type: Maintenance
Category: Service
Very friendly sales team, service team, and cashier.
Always enjoy getting my vehicle serviced at this dealership. Great bunch of people. Only small issue was the dirty hand print on the driver's side door inside. Took a little soap and water and it came off. See you all at my next service appointment.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/30/2021 12:22 PM

THANK YOU FOR THE REVIEW AND WE APPRECIATE YOU TAKING THE TIME TO SPEAK WITH MY WRITER ABOUT YOU HAND PRINT. WE APPRECIATE THE RESCORE   

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
FR
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France R.
Poplar Grove, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff is great all around
Sent my review on July 27
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/30/2021 05:23 AM

THANK YOU FOR THE GREAT REVIEW FORM YOUR LAST VISIT WITH US HERE AT HYUNDAI ON PERRYVILLE !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
DN
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Debra N.
Stillman Valley, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Service good and friendly waiting area and restrooms clean!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/05/2021 06:25 AM

FANTASTIC , THANK YOU FOR THE GREAT REVIEW FROM YOUR LAST VISIT WITH US AT HYUNDAI ON PERRYVILLE !!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JB
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James B.
Genoa, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personal
The People that work there project that they like to where they work there.
They are kind, courteous, and helpful. they take the time to explain everything to you and make sure there are no questions.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/04/2021 12:03 PM

FANTASTIC ,,,,Thank you for the great review from your last visit with us here at Hyundai On Perryville !!!  we look forward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
MF
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Marilyn F.
Poplar Grove, IL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
As always a great experience
The service and personnel are great. Always professional and friendly,
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/02/2021 06:10 AM

AWESOME , THANK YOU FOR TAKING THE TIME FOR THE REVIEW FROM YOUR LAST VISIT !!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JM
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Jesse M.
Rockford, IL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Jay is always very helpful and super friendly when I bring my car in for maintenance.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/02/2021 05:25 AM

FANTASTIC , THANK YOU FOR THE GREAT REVIEW FROM YOUR LAST VISIT WITH US HERE AT HYUNDAI ON PERRYVILLE !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
AW
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Allan W.
Rockford, IL
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Allan White
Great quality care for my vehicle.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/24/2021 05:16 AM

FANTASTIC , thank you for the great review from your last visit with us here at Hyundai On Perryville !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
ND
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Nancy D.
Rockford, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff
I have always enjoyed working with Hyundai of Rockford. The staff are exceptional. When I was trying to get my first vehicle Tom Perrin worked very hard to make sure it happened. He really spent a lot of time on it and in the long run made it happen for me and it was better than I had hoped for. The service staff are always friendly and accommodating.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 05/04/2021 05:21 AM

FANTASTIC ......Thank you very much for the great review and we look forward to seeing you next time !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
AB
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Ann Marie B.
Dekalb, IL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai on Perryville service
pleasant staff politely greet customers explain services needed
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/23/2021 05:11 AM

THANK YOU VERY MUCH FOR THE GREAT REVIEW FROM YOUR LAST VISIT WITH US HERE AT HYUNDAI ON PERRYVILLE !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
PG
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Patricia G.
Rockford, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and efficient
I got in right at my appointment time and the recall repair was completed sooner than estimated.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 04/21/2021 05:05 AM

AWESOME , thank you for the great review from your last visit !!!

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
DD
gravatar
Dennis D.
Winnebago, IL
2019 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
verified customerVerified Customer
Category: Service
Manger Resolved My Concern
Manager called me to discuss my concern and he addressed my concern to my satisfaction.
Recommended
Employees worked with
JR
JAY L REDDEN
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