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SureCritic / Hyundai Dealer / Hyundai On Perryville / JAY L REDDEN
JR

JAY L REDDEN

Hyundai On Perryville
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(307 reviews)
70

Reviews of JAY L REDDEN

LT
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Louis T.
Rockton, IL
2020 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Washing a car should include drying it off to prevent white soap rings appearing on the surface of a dark colored vehicle
I like the complementary maintenance
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 09/03/2020 05:23 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time. I apologize as we do not usualy dry the vehicles, we use a spot free rinse. Feel free to stop by and we will run it through our car wash again for you.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
DK
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Dijana K.
Machesney Park, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Friendly and professional staff. I will definitely go back.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/25/2020 11:36 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
DH
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Dorothy H.
Rockford, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dorothy H.
the service manager and what he except out of his crew .when i take my car in for service it like visiting with family
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 08/12/2020 07:57 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Poplar Grove, IL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
They have always been great, very oolite and courteous. also, very prompt and helpful.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/31/2020 05:18 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Davis, IL
2010 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place to have you Hyundai serviced
Very professional from the time you check in to the time you check out.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/30/2020 01:38 PM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
LB
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Lisa B.
Cherry Valley, IL
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perryville Hyundai
Hyundai on Perryville takes great care of my Ionic. Friendly and helpful service people too. Trust them to do all maintenence on my car.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/29/2020 05:20 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
VL
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Vicky L.
Rockford, IL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people to deal qith
Takes care of my new Tucson. Only problem is they didn't reset my service indicator on car for next service date. Otherwise extremely happy
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/17/2020 01:45 PM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
KF
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Karen F.
Loves Park, IL
2017 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This place does not actually fix the car problems
I will never ever buy another Hyundai. I have had 2 new elantras that stopped running well after 30000 miles and dealership can not find anything wrong
Not Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/15/2020 03:29 PM

Good afternoon,

I actually just spoke to your husband a couple hours ago about bringing your car back in . The first visit we Performed the software update recall per Hyundai . The second visit we couldn't duplicate any issues after test driving your vehicle. We would love to find the issue for you once we can actually get it to happen . As I explained to your husband , Hyundai doesn't pay us if we can find anything with your vehicle . Thank you we look forward to seeing the vehicle on Monday to check it out again for you . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
RB
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Randall B.
Rockford, IL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
No problem getting things fixed.
They do good work
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/15/2020 11:37 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Byron, IL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Owner
Good, timely service
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/13/2020 05:22 AM

AWESOME...
    Thank you for the feedback from your recent visit here with us a Hyundai On Perryville , we look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
MD
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Mary-Margaret D.
Marengo, IL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people and the service!
Love the care and respect I always receive when I bring my car in for service!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/07/2020 03:17 PM

FANTASTIC ,
     Thank you for the great review , even though i missed you guys when you were here . Look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
RJ
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Rita J.
Rockford, IL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful Place
It is a great place to go to get your vehicle fixed in Rockford, Illinois
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 07/03/2020 05:13 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Polo, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great communication. Fast service.
Thought everyone was very professional and accommodating. Quick service with a smile. Reasonable charge. Will return.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/29/2020 12:20 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
WG
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Warren G.
Winnebago, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keeping my car in top notch shape
I always take my car to Hyundai on Perryville. This month when the representative asked me how my car was running, I told him that it did not start consistently. The technician checked the battery and advised that a new battery was advisable. They took the time to replace the battery. It now starts right up and I feel confident I won't become stranded.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/24/2020 01:30 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
Verified Customer
Rockford, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
My car had a part that needed repair that was still under warranty. Hyundai on Perryville had me pick the car up later that day because they needed to order a part. Once the part was in and I brought it back, they realized the part they replaced didn’t work and they needed to order another part. Instead of having me come back, they set me up with a rental until my car was ready. They also stayed in contact with me throughout the time they had my car.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/23/2020 05:21 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
NJ
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Nancy J.
Davis Junction, IL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Andrew was patient and helped us make tge right choice.
Your sales rep Andrew went above and beyond by providing 5 star service. He was patient with my self and husband answered all concerns and helped us determine best auto for our needs.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/23/2020 05:21 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
CH
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Corey H.
Rockford, IL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AWSOME STAFF
AWESOME AS USUAL !!!
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/17/2020 10:29 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
MF
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Marilyn F.
Poplar Grove, IL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT SERVICE
Their service was great. Very thoughtful concerning the safety of their clients, under the difficult circumstances. Very friendly and professional.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/16/2020 12:31 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
LB
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Lisa B.
Loves Park, IL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service Dept
My visit was very efficient. I also asked them to check my battery.
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/16/2020 11:01 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
JV
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Jodi V.
Rockford, IL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Grandma42boyzz
Oil change and topped off the fluids for our trip
Recommended
Bret B., Service Manager from Hyundai On Perryville responded on 06/15/2020 12:18 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Employees worked with
JR
JAY L REDDEN
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