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SureCritic / Hyundai Dealer / Woodhouse Hyundai Of Omaha / JOSHUA D RIDPATH
JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Reviews of JOSHUA D RIDPATH

Verified Customer
Omaha, NE
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
They did a great job!!!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/09/2017 07:12 AM

Thank you for the 5 star survey. We take pride in our staff and appreciate your kind comments about them. Have a great New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2013 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Okay
Long wait for shuttle. Had to bring vehicle back for oil leak. Actually was not leaking, but lots of residual oil that needed to be cleaned up.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
AS
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Amber S.
Omaha, NE
2004 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Decent
They seemed honest, and that's most of what I'm looking for.
Recommended
Employees worked with
JR
JOSHUA D RIDPATH
JG
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James G.
Omaha, NE
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change & overall basic checkup.
Staff was pleasant and informative.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 01/04/2017 03:03 PM

Thank you for scoring us 5 stars. We appreciate you business. Have a great New Year.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JD
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James D.
Omaha, NE
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change
Two thumbs up.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/29/2016 03:26 PM

Thanks for the "2 thumbs up" comments. We truly appreciate your business and great 5 star survey. Have a safe and prosperous New Years>

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
GA
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Gregory A.
Omaha, NE
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Time and ease.
The employees made you feel that you were a real customer.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/29/2016 08:24 AM

We sincerely appreciate you very kind comment. We feel that everyone that visits us is part of the Woodhouse Family. Thank you for the 5 star survey. Wishing you and your family a very safe and prosperous New Year!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LH
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LAVERN H.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Wanted to exceed expectations.
The tech was courteous and efficient. Their intent was to make sure I was pleased and I was.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/27/2016 07:12 AM

Thank you for the great survey score. We are very happy that we met your expectations. Have a happy and safe New Years.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CW
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Craig W.
Elkhorn, NE
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service, and my interaction with each employee exemplified classiness with total professionalism.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/21/2016 01:22 PM

Your comments are greatly appreciated. Thank you for the 5 star survey. Our #1 goal is to exceed your expectations. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very friendly and helpful staff
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/21/2016 07:37 AM

Thank you for the 5 star rating. We appreciate the kind comment. Have a Very Merry Christmas and a Happy New Year!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JM
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James M.
Omaha, NE
2009 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
None
None
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/19/2016 06:35 AM

Thank you for the 4 star rating and for choosing Woodhouse Hyundai. I see that you had a preventative corrosion campaign performed. I apoligize that is took longer than promised. The process to prep the underbody for the application this time of year can take longer. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LK
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Lana K.
Omaha, NE
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly helpful environment
Yes
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/16/2016 09:59 AM

Thank you for the great survey and score. We appreciate that you will continue using Woodhouse Hyundai for future service needs. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
MJ
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Mary J.
Omaha, NE
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
a
a
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/07/2016 10:48 AM

We appreciate the 5 star survey. Thank you for allowing Woodhouse Hyundai to service your vehicle. We look forward to seeing you again. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
LP
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Lisa P.
Omaha, NE
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A +++
I AM OVERWHELMED WITH THE SERVICE DEPARTMENT. THEY ARE SO PROMPT, KIND, COURTEOUS, AND EFFICIENT.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/05/2016 07:24 AM

We are so glad that your visit exceeded your expectations. Thank you for the great survey score. We agree that sometimes it is the little things that make all the difference in the world. We are so glad to make a difference. The entire Woodhouse family hopes for your husband's speedy recovery. Have a very Happy Holiday Season!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
FA
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Frank A.
Omaha, NE
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Job
I was glad they found a problem with the oil plug and fixed it without charge
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 12/06/2016 09:25 AM

Thank you for the 5 star rating. Good to hear that your problem was a quick fix. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
MW
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MICHAEL W.
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Surprise! You MOVED!
Good service. Done in an hour instead of 45 minutes, but not a big deal.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/28/2016 02:20 PM

I truly apoligize for the inconvienence. This correspondence is being passed on to our call center to avoid future situations. I hope that your service experience met with your expectations. Thank you for choosing Woodhouse Hyundai and Happy Holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
JH
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John H.
Omaha, NE
2005 Hyundai Xg350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Performed an oil change and rear brake job. Diagnosis of the cause of the check-engine light took longer than anyone expected as the system generated an unusual code that took some research to figure out. Had to leave the car with them overnight but the provided me with a nice loaner car at no extra charge. The only downside was that I found out that this dealership location, which is right by my office, is only temporary (18 months). Sad that there won't be a dealership/service center nearby when they move.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/28/2016 02:16 PM

Thank you for the 5 star survey. Yes this is our temporary location but our new location will be worth the drive. We appreciate your patronage and look forward to seeing you again. Happy Holidays.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Good service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/28/2016 02:14 PM

We appreciate the great survey. You complete satisfaction is very important to us. Have a great Holiday Season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
CP
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Cynthia P.
Omaha, NE
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service at Woodhouse
Friendly and professional. Fair prices.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/25/2016 09:12 AM

Thank you for the 5 star survey and the kind comment. We are hoping that we have met or exeeded your expectations. We look forward to seeing you again. Have a great Holiday season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
Verified Customer
Omaha, NE
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good timely service.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/25/2016 09:14 AM

Thank you for the great survey score. Your satisfaction is very important to us. Have a great holiday season.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
DN
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Dawn N.
Omaha, NE
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Honored my time
Excellent service on some recent warranty work. Went out of their way to get the work done quickly.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 11/25/2016 09:18 AM

We appreciate the great score and kind comments. We look forward to seeing you again. Have great Holiday Season!

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Employees worked with
JR
JOSHUA D RIDPATH
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