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SureCritic / Hyundai Dealer / Eckert Hyundai / JAKE RITTER
JR

JAKE RITTER

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(891 reviews)
87

Reviews of JAKE RITTER

Verified Customer
Denton, TX
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy scheduling and fast service
Easy scheduling and fast service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/17/2020 05:55 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JS
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Jerry S.
Aubrey, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and sells team.
The sales team was great and the service outstanding. pricing, time and courtesy, aced them all!
Highly recommend this place.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2020 03:23 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
JT
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James T.
Denton, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Knowledgeable
Had two issues when I brought the car in. Both were dealt with very quickly and efficiently. Ability to schedule appointment online big plus. From the time I dropped off car until pickup everything was handles very professionally.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/30/2020 10:39 AM

Thank you James.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
JR
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Joshua R.
Roanoke, TX
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Recalls & oil change
It was way fast experience. Nice to be able to drop it off and pick it up in 2hrs. People were nice & enjoyed the social distancing that was going on at this location since I’m 7month pregnant. Great location would come back and recommend to others.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/24/2020 02:38 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
SS
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Steven S.
Corinth, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service and fast
kind employee's and a very organized system. Great prices too!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/24/2020 06:24 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Corinth, TX
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car
N/a
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/17/2020 05:47 AM

Thank you for the feedback, i would love to know what could be improved, so we can earn a five star on your next visit, the Manufacture (Hyundai) grades us on 5 star rating system where anything less than 5 stars, is a failure in their eyes.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RW
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Ronda W.
Corinth, TX
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Over Jul 4 Holiday
Appreciate all the help Jake provided. Never a good time for your car to break down ... then throw in over a holiday weekend. Jake was reassuring ... wound up getting me a loaner ... even though none were originally available. Was easy to work with ... patient with all my questions.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/15/2020 07:03 AM

Rhonda, 
Thank you for the great feedback!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Northlake, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely service
Appointment on time. Oil change service as promised within 45 minutes.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/07/2020 07:16 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MD
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Monica D.
Pilot Point, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Customer Service ever
I love Eckert Hyundai whether I am buying a car or having it serviced, it is always a pleasant experience
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/02/2020 01:38 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
Verified Customer
Denton, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I recommend this dealership
I am driving my 4th Hyundai from Eckert. That says it all.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/25/2020 11:13 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
KP
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Keli P.
Lake Dallas, TX
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I love Eckert Hyundai!
I am always treated fairly and with respect. Eckert Hyundai is quick and friendly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/24/2020 05:47 AM

Thank you for the great comment.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
MR
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Marcel R.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Good as always!
Always taking a good care.
I trust them and they don't disappoint me!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/17/2020 05:27 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
TH
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Tracy H.
Flower Mound, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I have only had two annual services since purchasing my Santa Fe in July 2019. Oil changes and one tire rotation. I have very low mileage on my vehicle. The service has been great both times. The staff/service crew have been polite and professional. I have felt welcomed each time I have gone in.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/11/2020 07:14 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
ML
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Marcus L.
Denton, TX
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Service Department
So professional!!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/10/2020 03:38 PM

Thank you sir!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JF
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Jordan F.
Sanger, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistent, friendly, trusted service!
I have used Eckert Hyundai for many years now for new and used car purchases and for all service and maintenance. They always greet you with a friendly smile and a promise of quick service. And they deliver on that service promise! They always kindly suggest additional services that may be needed (tire rotation, filter change, etc) with politeness and they are not pushy about it if/when you decline. I have had some failed maintenance situations where other service stations have messed something up or not adequately completed service, and the Eckert team always has stepped in to do the job right!

I greatly appreciate their friendly, consistent service and highly recommend them to anyone and everyone.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/10/2020 01:00 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
TM
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Timothy M.
Coppell, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a great experience
As always, I received prompt and courteous service from Eckert Hyundai. I had a warranty issue for an intermittent problem which is never fun because you know the problem never occurs when you bring it in. However, they did a great job of troubleshooting the issue and were able to fix it! I have always been very happy with the service I receive here.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/10/2020 01:00 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
DS
gravatar
Drew S.
Coppell, TX
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest service
Drive out of our way to go to this dealer because they’re honest and do repairs in a timely manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/09/2020 05:24 AM

Mr. Solka,

  Thank you for the fantastic comments and great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RC
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Rebecca C.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Always get great service from Eckert Hyundai in Denton. Fast and friendly. Would recommend to anyone to use them for service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/09/2020 05:23 AM

Thank you Ms. Cantrell.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
WP
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William P.
Denton, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Alwats Good at Eckart
IN and out on time. No overselling
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/04/2020 01:56 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
SS
gravatar
Susan S.
Denton, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy and stress free service
They couldn’t have made it any more quick, easy and stress free getting my car serviced. From the quick and easy booking appointment online, to meeting me when I drove in, to the maintenance done quickly while I took a walk, and then presenting me the papers without even having to sign. Thank you!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/03/2020 08:59 AM

Thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
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