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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / JUSTIN SPURLOCK
JS

JUSTIN SPURLOCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 reviews)
86

Reviews of JUSTIN SPURLOCK

Verified Customer
Palm Coast, FL
2018 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/31/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
the service was good as always
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/02/2021 08:37 AM

We greatly appreciate you taking the time to share your service experience and speaking with Justin. We utilize your candid feedback to help us continually improve our processes. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JT
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Jose T.
Palm Coast, FL
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service
quick and friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/26/2021 11:58 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
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Kerry M.
St. Augustine, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good personable service
Took care of all problems and concerns
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/03/2021 06:18 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SN
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Stanley N.
Palm Coast, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
First visit
As a first time purchaser of a Hyundai product I was very impressed with the service dept.
I was told a time service would be completed and it was completed well before that time which surprised me. The shuttle service was great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2021 12:50 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SW
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Sherry W.
St. Augustine, FL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/26/2021 12:41 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
GP
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Gary P.
St. Augustine, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great service and personal
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/22/2021 12:16 PM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Palm Coast, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Easy to schedule appointment time, clear and concise recommendation for required service, and service completed within estimated wait time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/16/2021 05:51 AM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
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Michael B.
St. Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent car & service
The Elantra is a comfortable, economical and well designed car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/07/2021 07:02 AM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
CM
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Chris M.
Saint Augustine, FL
2014 Hyundai Sonata Hybrid
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customerVerified Customer
Category: Service
Wonderful customer service.
I truly believe that Hyundai of Saint Augustine really does care about their customers and providing the best service. The have had my business since I moved to Saint Augustine 5 years ago and will continue to have my service for a very long time.
Recommended
Employees worked with
JS
JUSTIN SPURLOCK
GM
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George M.
Ormond Beach, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Your service is always great and so are your employees.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/29/2021 05:41 AM

 We sincerely appreciate you taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
RS
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Ronald S.
Palm Coast, FL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
YOU ARE THE BEST
HAVE HAD NO PROBLEM WITH HYUNDAI OR ST. AUGUSTINE SINCE I FIRST WENT TO THEM
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/26/2021 05:40 AM

 We sincerely appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service appointment Repair
Service Department professional and timely. The dept was replacing ABS modules for the ABS brakes.

I waited less time then I thought I would and I was pleased . Would definitely recomend Hyundai Service Dept and Sales. I purchased two new Tucson Limiteds from them.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/24/2021 07:40 AM

 We sincerely appreciate you taking the time to share your service experience and kind words with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
EB
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Elizabeth B.
Saint Augustine, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department
Each time I go in for service I am met by the advisor very quickly. Pick up is just as easy with a clean washed car to boot! Never try to sell me stuff I don’t need, which I very much appreciate. Staff is courteous, friendly and knowledgeable. Great service Department!
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 03/17/2021 07:00 AM

We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Saint Augustine, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Saint Augustine Hyundai
Excellent all around ?
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/17/2021 11:53 AM

  Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
HB
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Howard B.
Palm Coast, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty repair
Done in 60 minutes. Thank you
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2021 01:09 PM

 We appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
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Michael B.
St. Augustine, FL
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
15000 mile checkup
Overall excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/31/2021 03:07 PM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
AL
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Arnold L.
Palm Coast, FL
2015 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
A quality service department
You can rely on the service department of Hyundai of St. Augustine to keep your vehicle in good mechanical condition.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/20/2021 05:29 AM

 We thank you for taking the time to share your service experience with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
CC
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Carol C.
Jacksonville, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kona oil change
Friendly staff. Appointment was on time. I have a lease car so I mostly get oil changed. However, I did have an issue previously, and it was fixed. The waiting area is clean. Everyone wore masks.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/19/2021 06:29 AM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JW
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Jack W.
Saint Augustine, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
My appointment was on time. All repairs done & And received texts regarding updates during my appointment. They returned my car washed !
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2021 11:59 AM

 We appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SW
gravatar
Sheron W.
Fernandina Beach, FL
2021 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Awful Smell
Thank you Justin,

I appreciate the service...now if we can just rid of that SMELL.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/13/2021 05:47 AM

 Thank you for sharing your service experience with us and your kind words for Justin. We have additional seating in the front of our showroom to assist with social distancing. We are committed to keeping you safe while exceeding your expectations.
 Happy new year. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
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