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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

CC
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Clarence C.
Madison, WI
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
ZIMBRICK HYUNDAI IS TOPS
You can count on all ZIMBRICK dealerships to do things right and keep their customers happy!
Recommended
Employees worked with
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JEFFREY WINCHEL
PR
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PAUL R.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly.
Always satisfied.
Recommended
Employees worked with
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JEFFREY WINCHEL
NL
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null L.
Verona, WI
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, efficient and friendly service!
I've never been disappointed or felt taken advantage of! Great service!!!
Recommended
Employees worked with
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JEFFREY WINCHEL
MG
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Michael G.
Fitchburg, WI
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Love going here
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2013 Hyundai Sonata Hyb
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service not great
Last time my concern was not addressed by anybody
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 02/03/2017 06:02 AM

Thank you for taking time to fill out the survey.  With the vehicle being under factory warranty there are steps we have to follow when making repairs.  Since we were able to reattach the molding that was loose and causing the noise, then that is the repair we have to make.  Hopefully the molding will not come loose again.  If by chance it does please contact us and we will look into a different repair.  I understand that this can be inconvenient and we will do what we can to help with this.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Very nice staff
Recommended
Employees worked with
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JEFFREY WINCHEL
WH
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William H.
El Paso, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast prompt service.
Recommended
Employees worked with
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JEFFREY WINCHEL
JG
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James G.
Waunakee, WI
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, accommodating!
Completed factory recall on the spot when I was there just for an oil change rather than having to reschedule!
Recommended
Employees worked with
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JEFFREY WINCHEL
AK
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Anthony K.
Middleton, WI
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brake job
Great service, friendly staff.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Key fob issue
Excellent service.
Recommended
Employees worked with
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JEFFREY WINCHEL
GH
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Gilbert H.
Madison, WI
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service
Service was quick, friendly, and effective.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Blue Mounds, WI
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
Excellent service!
Recommended
Employees worked with
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JEFFREY WINCHEL
VR
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Virginia R.
Madison, WI
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
I had a great experience at Hyundai my first time getting my car serviced.
Recommended
Employees worked with
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JEFFREY WINCHEL
MM
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Marcia M.
Oregon, WI
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, fair, skillful service
Zimbrick employees take very good care of my car.
Recommended
Employees worked with
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JEFFREY WINCHEL
GC
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Gerald C.
Madison, WI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Snow Tires and Install
I looked for Snow tires for my Hyundai Tucson Sport and while investigating I remembered to call Zimbrick Hyundai. They had a great tire and offered an excellent installed price. Installation was quick and the old tires were wrapped in plastic making them easy to take to my storage locker. Plus the car was washed when I picked it up.
Recommended
Employees worked with
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JEFFREY WINCHEL
AG
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Alan G.
Madison, WI
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick, efficient repair as promised
Zimbrick fixed a recall for my Tucson. They completed the work quickly and efficiently and of course without charge, due to the recall.
Recommended
Employees worked with
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JEFFREY WINCHEL
CE
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Carol E.
Madison, WI
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Everything is explained in an understandable way. Knowledgeable staff.
Recommended
Employees worked with
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JEFFREY WINCHEL
PM
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Patrick M.
Fitchburg, WI
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very professional
Jeff was very helpful
Recommended
Employees worked with
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JEFFREY WINCHEL
KN
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KAREN N.
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Thanks
Always friendly staff, and kept me informed on my vehicle
Recommended
Employees worked with
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JEFFREY WINCHEL
EK
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Elizabeth K.
Janesville, WI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
They take care of my car which is very important to me. I worked really hard to have a nice car and I appreciate that they take care of it to
Recommended
Employees worked with
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JEFFREY WINCHEL
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