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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

JS
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JAMES S.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best service
Been using Zimbrick service for many years and have never been disappointed!
Recommended
Employees worked with
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JEFFREY WINCHEL
DA
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DAVID A.
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service.
Able to get me in on short notice. Quick turnaround.
Recommended
Employees worked with
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JEFFREY WINCHEL
MT
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MATHEW T.
Madison, WI
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
The People
My experience at Zimbrick Hyundai has been excellent. From the purchase to the maintenance, the staff was been helpful and friendly.
Recommended
Employees worked with
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JEFFREY WINCHEL
MD
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MELANIE D.
Madison, WI
2010 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Waiting for Actual Repairs
I went in to get my right side mirror fixed. They charged me for the part and told me they would not be able to tell me when they could install it, so I could not make a future appointment. Maybe in the future I will get an appointment and this will actually be fixed but at the moment I was charged for the part and nothing is fixed.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 11/06/2015 05:53 AM

Melanie,  I apologize for the miscommunication.  We do require pre payment for any part that has to be painted.  Once the part returns from being painted we will schedule an appointment to get it installed. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Middleton, WI
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
Everyone at Zimbrick Hyundai West treats us like family. They explain what needs to be done right away or if a repair can wait. The prices are fair for the parts but the labor charges are in line with any repair shop.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 07/06/2015 09:00 AM

Thanks for the good review.  We do what we can to keep our prices in line or even cheaper than other repair shops.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
SS
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SHARON S.
Fitchburg, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly salesman
It's always a pleasant experience when your salesman remembers your name after 2 yrs. and has a pleasant conversation with you.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 06/18/2015 05:39 AM

Thanks for the great review Sharon.  We look forward to seeing you at your next visit.  I will make sure to pass the comments on to your saleman Jeff also.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
GC
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GARY C.
Monroe, WI
2007 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
service was excellent,very efficient
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 06/03/2015 05:08 AM

Thanks for the great feedback Gary,  We look forward to seeing you at your next service.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
MS
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MICHAEL S.
Waunakee, WI
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Everything on time
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/05/2015 10:19 AM

Thanks, I am glad we were able to get you in and out and keep you on your schedule. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-226

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Zymbrick Hyundai has great service and accommodations. I always enjoy bringing my car in for service because I know it will be done right for a great price. I would like to see more appointment availability in late afternoons as I usually need to leave work early to get service done. Service appointment hours are inconvenient and limited.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/04/2015 06:01 AM

Thanks for the response. We are working on being able to have more appoinments available later in the day.  We also offer service on Saturdays if that helps.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-226

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
TK
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TONY K.
Madison, WI
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality Service
Good folks to work with.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 04/21/2015 07:21 AM

Thanks for the great feedback. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-226

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
KL
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KIMBERLY L.
Sauk City, WI
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Taking care of business.
They performed the requested services on my vehicle, and were done ahead of estimated time. Car wash included.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 04/21/2015 07:11 AM

Thanks for the feedback.  I am happy to hear we were able to get you out ahead of schedule.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-226

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JB
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JOHN B.
Wonewoc, WI
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
The People
Excellent

JB
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2012 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Average
They're professional but it took longer than expected for the routine maintenance.
Recommended
Employees worked with
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JEFFREY WINCHEL
FM
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FENG M.
Madison, WI
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
provided full warranty services
My first dealership purchase and my first stop in for an oil change. Kind staff and took about an hour for an oil change, wash and other services. I hope to come back here for a future customer when purchasing a new car.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 03/24/2015 10:17 AM

We look forward to working with you on anything you need for your Veloster.  Feel free to contact us with any concerns or when you are ready for your next oil change. Every time you come in we make sure to wash and vacuum the car for you.

Thanks,

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-226

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
The work needed was clearly explained and completed timely. They informed me of upcoming work that might be required and offered me estimates in advance.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 03/24/2015 10:13 AM

Thanks for the feedback.  We try to do our best to let you know what might be coming up at your next service so it doesn't come as a surprise.  We look forward to seeing you next time.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-226

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
LM
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LEROY M.
Baraboo, WI
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome group of workers
Excellent place to do business,people very professional.always exciting to have service done there and also the great line of autos in the show room,Dave Hahn always know who we are and always has a great greeting
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 03/10/2015 05:16 AM

Thanks Leroy.  I will make sure to pass this along to Dave, we look forward to seeing you at your next servcie.

 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-226

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
TT
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TERRY T.
Middleton, WI
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Forwarding survey results to Zimbrick -
Excellent in every way. Jeff is great.
Recommended
Employees worked with
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JEFFREY WINCHEL
RA
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RICHARD A.
Tomah, WI
2013 Hyundai Azera
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/31/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
too expensive for routine maintence check
paid 320$
Recommended
Employees worked with
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JEFFREY WINCHEL
CB
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CHRISTY B.
Belleville, WI
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service; thorough, accurate, timely & honest!
This is the one place that I have received the best service. They are thorough (I like to be pro-actve in catching potential problems), explain what the problem is and maybe how or why it happened, what needs to be done now and what can be done later (to help split up the cost). The time amount given to complete a job is met or exceeded every time. I trust the service I reveive at this dealership.They are flexible w trying to find appt times to work w my schedule vs me needing to work around theirs. Very pleasant and very helpful staff. This place is the best!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 09/10/2014 05:54 AM

Hey Christy,
Thanks for the great feedback.  I am glad we are able to accomodate your schedule.  If we can't make an appointment during the week work we are available on Saturdays.  We look forward to seeing you next time.

Thanks,
Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-226

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
SJ
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STEPHEN J.
Verona, WI
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great people
Recommended
Employees worked with
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JEFFREY WINCHEL
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