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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / JUSTIN WORRELL
JW

JUSTIN WORRELL

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(507 reviews)
81

Reviews of JUSTIN WORRELL

Verified Customer
San Antonio, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil Change
Like going there but waited two hours for oil change
PAIGE P. from Hyundai of Wesley Chapel responded on 08/28/2021 05:46 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
TK
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Teresa K.
Spring Hill, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
The staff was very friendly and accommodating. Excellent service!
PAIGE P. from Hyundai of Wesley Chapel responded on 08/27/2021 05:29 AM

Thank you so much for the 5 Star Review Teresa! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
ED
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Edwin D.
Zephyrhills, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Fantastic
Appreciate your service but this survey is time consuming.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/19/2021 05:17 AM

Thank you so much for the 5 Star Review Edwin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
JW
JUSTIN WORRELL
CB
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Corie B.
Brandon, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Service
Never any issues when I go here. I've been doing so for many years and always return...Highly Recommend.
PAIGE P. from Hyundai of Wesley Chapel responded on 08/11/2021 10:35 AM

Thank you so much for the 5 Star Review Corie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
JJ
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Joseph J.
Lutz, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
John Cate was very helpful in getting my car serviced in a very timely manner.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 08/04/2021 05:33 AM

Thank you so much for the 5 Star Review Joseph! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
DS
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Dennis S.
Tampa, FL
2019 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customer Verified Customer
Category: Service
Service appt
Justin was TERRIFIC!
Recommended
Employees worked with
JW
JUSTIN WORRELL
PT
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Phyllis T.
Roanoke, VA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department will WOW you!
Service department is exceptional in problem solving with quality professionalism.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/14/2021 07:02 AM

Thank you so much for the 5 Star Review Phyllis! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Riverview, FL
2021 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Needs better Service entrance recording
Update the waiting area seating.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/09/2021 05:34 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
JW
JUSTIN WORRELL
JH
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Julie H.
Zephyrhills, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always Great Service
It seems like every time I go to my local dealership, they get quicker and quicker. Or I just choose the right day/time, lol. I wouldn't take my Kona anywhere else because they do such a great job!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/09/2021 05:58 AM

Thank you so much for the 5 Star Review Julie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Land O Lakes, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
warrantee work
Part was ordered and installed within a week
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 07/07/2021 07:11 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
MP
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Matthew P.
Spring Hill, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Fast and friendly staff
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/18/2021 05:41 AM

Thank you so much for the 5 Star Review Matthew! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
DJ
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Donnie J.
Fl, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Only place I go for service, tires, questions
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/17/2021 05:54 AM

Thank you so much for the 5 Star Review Donnie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
WL
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William L.
Lutz, FL
2022 Hyundai Tucson Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
verified customer Verified Customer
Category: Service
Service director
When my car was taking a while to be repaired the service director (John) personally began to call me to give me updates on the progress. I really appreciate him taking the time to do that.
Recommended
Employees worked with
JW
JUSTIN WORRELL
ND
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Nora D.
Tampa, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Consistent service.
I can get dealer service closer but worth the drive.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 06/01/2021 06:05 AM

Thank you so much for the 5 Star Review Nora! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
DA
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Deborah A.
Land O Lakes, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Prompt turnaround time
Vehicle was completed quickly
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/27/2021 06:02 AM

Thank you so much for the 5 Star Review Deborah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
LL
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Laura L.
San Antonio, FL
2014 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2021
verified customer Verified Customer
Category: Service
Thank you
Initially, we were less than satisfied with our service visit. However, the service manager, John, was quick to resolve the situation. We genuinely appreciate his efforts to ensure our customer satisfaction. We will definitely return for future service visits. Thank you!
Recommended
Employees worked with
JW
JUSTIN WORRELL
SP
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Sharon P.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love this place
I've been buying my cars and having scheduled maintenance through their service department since 2007. I've never had a complaint about customer service or quality of work performed.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 05/01/2021 05:33 AM

Thank you so much for the 5 Star Review Sharon! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
WN
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William N.
Zephyrhills, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Customer Service
The service associates are always friendly and listen to the customers needs.
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/17/2021 06:17 AM

Thank you so much for the 5 Star Review William! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
AJ
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Adam J.
Land O Lakes, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Experience
Great service provided quickly at a great price, highly recommend!!
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/17/2021 06:03 AM

Thank you so much for the 5 Star Review Adam! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
Verified Customer
Zephyrhills, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai Service Reair
Would Recommend this dealership for purchase and service
Recommended
PAIGE P. from Hyundai of Wesley Chapel responded on 04/14/2021 07:42 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
JW
JUSTIN WORRELL
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