KD

KYLE E DAVIS

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(52 reviews)
52

CK
gravatar
Cheryl K.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
St. Charles Hyundai is clean and comfortable while waiting for the vehicle's completion.
We have purchased three Hyundai's since 2009, 2 Elantras and one Accent. Service was outstanding with all and our salesman, Ben who we confide in, gives us the best deal while explaining the in's and out's of the cars. Thanks to Ben for his outstanding service and to the service dept. who do a great job for customers such as us. Have referred three different family members who have also purchased Hyundai's. They are simply good cars!

Cheryl and Ray Keiser
Recommended
Brad D. from St. Charles Hyundai responded on 08/24/2020 01:26 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

DN
gravatar
Damon N.
Florissant, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service!
Great customer service!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 08/17/2020 05:52 AM

Thank you for the five star survey and appreciate the review on the survey to better our service department. Thank you!


Verified Customer
Winfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great job
Thought they did a great job taking care of my car! You
Recommended
Bob R. from St. Charles Hyundai responded on 07/27/2020 06:34 AM

Thank you for the great review ! we appreciate your business ! thanks again .

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

CS
gravatar
Charles S.
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Appointment on time
I brought my car in for an emission test. Service tech was pleasant and efficient. Waiting room is clean and comfortable.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 07/16/2020 01:29 PM

Thanks for the great five star!


RA
gravatar
Ross A.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Very happy with the service department, especially Bob Reck.
Been servicing my vehicles wit him for 14+years and appreciate all the help and advise that is given. Can not always say that for most service departments.
Recommended
Bob R. from St. Charles Hyundai responded on 07/06/2020 06:49 AM

Thanks for the great review ! i also really appreciate our friendship over the years and your trust !thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MC
gravatar
Mary C.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Mary
The place is always very clean and everyone is so friendly.
Recommended
BRADLY D. from St. Charles Hyundai responded on 06/25/2020 02:04 PM

We thank you for taking time out of your busy day to fill out our survey. We apprectiate the positive feedback and the 5 Star rating you felt that we deserved. We look forward to taking care of all your future automotive needs and continuing the outstanding service. 

Employees worked with

RA
gravatar
Ross A.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
The service techs IE Bob and Chris
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/05/2020 08:47 AM

We appreciate you taking time out of your day to take our survery and we are proud to have given you 5 Star service on this visit and going forward. Have a wonderful day and we look forward to assisting you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

DT
gravatar
David T.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fantastic!
They got my tires fixed really fast
Recommended
Brad D. from St. Charles Hyundai responded on 06/08/2020 02:43 PM

Thank you for the perfect five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

LS
gravatar
Lori S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
As always, St. Charles Hyundai takes great care of my car.
Recommended
Brad D. from St. Charles Hyundai responded on 06/03/2020 09:46 AM

Thank you for the great survey on your recent service. We hope to see you soon!

 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

AD
gravatar
Andrea D.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
I absolutely love St. Charles Hyundai. I won’t take my Sonata anyway else. The service is excellent, staff is friendly and they are always efficient.
Recommended
Robert R R. from St. Charles Hyundai responded on 06/01/2020 12:38 PM

Thank you for the positive feed back and we are happy to have given you 5 Star service on your last visit. We look forward to your next visit, and thank you for taking time out of your day to leave such a positve response to us 

Employees worked with

CS
gravatar
Carol S.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service and people are friendly
All customer had on mask but NONE of the employees did! I didn’t feel safe because I am high risk.
Recommended
Brad D. from St. Charles Hyundai responded on 06/01/2020 10:27 AM

Thank you for the great five star survey. We hope to se you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

Verified Customer
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Smiles !!
The service dept is all kinds of amazing,
Smiling & helpful
No rushing
Went over everything they did on the car with the paperwork & showed me,
Thankful !
Recommended
BRADLY D. from St. Charles Hyundai responded on 05/04/2020 05:10 AM

Thank you for the 5 Star survey and the feed back. Look forward to servicing you again soon.

Employees worked with

RR
gravatar
Raymond R.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai Service
Service conducted professionally. Very Satisfied
Recommended
BRADLY D. from St. Charles Hyundai responded on 06/09/2020 03:12 PM

Thank you for the positive feed back. I Look forward to working with you again soon.

Employees worked with

SB
gravatar
Stephen B.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quality service team.
On time and knowledegable service team.
Recommended
Brad D. from St. Charles Hyundai responded on 04/20/2020 06:25 AM

Thank you for the great five star survey! We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

TS
gravatar
Tina S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
I always get awesome service when I take my car in for service. Everyone is always friendly and ready to help
Recommended
Brad D. from St. Charles Hyundai responded on 04/07/2020 11:38 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

FP
gravatar
Fred P.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Battery Charged!
Checked out warning, “battery discharge..”. The Service Team did not find any problems with Battery.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 04/06/2020 05:09 AM

Thank you for the survey!


Verified Customer
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!
Highly recommend!
Not Recommended
Brad D. from St. Charles Hyundai responded on 03/30/2020 12:56 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

Verified Customer
Augusta, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
routine maintenance
good service
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/05/2020 12:20 PM

Thank you for the 5 star review, we appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

KY
gravatar
Kenneth Y.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
Great service
Recommended
Brad D. from St. Charles Hyundai responded on 02/24/2020 05:03 AM

Thank you for the great five star survey.We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

AV
gravatar
Amanda V.
Foristell, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly Service!
Always friendly and quick!
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 02/17/2020 12:00 PM

Thanks for the five star survey!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.