MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

LM
gravatar
Larry M.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
My wife and I have always received excellent service from everyone at Voss Hyundai.
Recommended
Douglas B. from Voss Hyundai responded on 03/09/2021 06:56 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

BD
gravatar
Beverly D.
Springboro, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer services hat is the best I’ve ever had
Mark Atwood and Justin could write the book on how to excel in customer care. The are friendly, knowledgeable and caring employees. Part of my decision to buy another Hyundai would be due to these excellent men and their willingness to help me with my car.
And the mechanics consistently to a great job.
Recommended
Douglas B. from Voss Hyundai responded on 03/03/2021 04:52 AM

Good Morning,

     Thank you for your continued business with us. We appreciate your feedback about your service experience.
     Please let us know if you have any questions about the service that we completed. I will be sure the team knows how pleased you are with their efforts.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

EK
gravatar
Evan K.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good customer service
good service nice facility
Recommended
Douglas B. from Voss Hyundai responded on 03/02/2021 04:51 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-Star review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

NM
gravatar
Nathaniel M.
Trenton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Great service
Recommended
Douglas B. from Voss Hyundai responded on 02/02/2021 12:48 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
People
The People and service make Voss a great place to take care of my cars maintenance
Not Recommended
Douglas B. from Voss Hyundai responded on 01/29/2021 04:58 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.
I will get with Mark and get him a replacement mask this morning, thank you for sending in your concerns.


Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RC
gravatar
Robert C.
Springboro, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
You Can Count On Them
Honest and friendly people that take good care of your cars. I have found their pricing to be fair also.
Recommended
Douglas B. from Voss Hyundai responded on 01/28/2021 01:37 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RB
gravatar
Roxy B.
Hilliard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Highly recommend
As always, I received amazing service. I won’t go anywhere else to get my Hyundai taken care of.
Recommended
Douglas B. from Voss Hyundai responded on 01/27/2021 04:48 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
See comments above
Well pleased with all aspects.
Recommended
Douglas B. from Voss Hyundai responded on 01/26/2021 01:29 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service abs pricing
Will definitely go back, everyone was friendly and super helpful
Recommended
Douglas B. from Voss Hyundai responded on 01/20/2021 02:26 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5star review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JC
gravatar
Jeff C.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and dealership
Each time I take my car in for service the entire staff is very friendly and accommodating to make sure everything is taken care of
Recommended
Douglas B. from Voss Hyundai responded on 01/20/2021 04:43 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

KS
gravatar
Karen S.
Mason, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service Experience
Wonderful and friendly staff was very polite and explained everything to me. My service was fast and my wait was very comfortable. Excellent experience!
Recommended
Douglas B. from Voss Hyundai responded on 01/19/2021 01:41 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Love Voss Hyundai. Never had a problem here at all and service is always great
Recommended
Douglas B. from Voss Hyundai responded on 01/19/2021 01:39 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Review
Great Service
Recommended
Douglas B. from Voss Hyundai responded on 01/15/2021 12:55 PM

Good Afternoon,

Thank you for your Great review of our team and business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

WW
gravatar
William W.
West Milton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent customer service
They have always been helpful and have worked to get me an appointment for service asap
Recommended
Douglas B. from Voss Hyundai responded on 01/13/2021 04:13 AM

Good Morning,

Thank you for your Great review, we appreciate your business and you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CB
gravatar
Clarine B.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A+ Customer Service
Mark is always on time and gets the job done.

Thank you so much!

Clarine
Recommended
Douglas B. from Voss Hyundai responded on 01/11/2021 01:23 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
Service was great, very accommodating to my particular situation. Gave me a loaner car to use for the 2+ weeks my car was there getting a new engine. I had the same service rep the entire time and he kept me updated throughout the process.
Recommended
Douglas B. from Voss Hyundai responded on 01/07/2021 12:04 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service team. I will follow up with your advisor and the tech that perfomed the service about your concerns upon picking up your Sonata. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Best Service Department Around
Me and my Family have bought a few cars from Voss Hyundai. Everyone from the sales department to Service have such a wonderful team!
Recommended
Douglas B. from Voss Hyundai responded on 01/06/2021 08:11 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

VR
gravatar
Vicki R.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Voss is everything you need them to be.
Excellent service.
Recommended
Douglas B. from Voss Hyundai responded on 12/18/2020 02:08 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,




Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Employees worked with

FL
gravatar
Frank L.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Frank
Always gives excellent service at a reasonable cost. I would recommend them to a friend.
Recommended
Douglas B. from Voss Hyundai responded on 12/14/2020 04:36 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-Star review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RT
gravatar
Roy T.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My alway outstanding service.
I continue to bring my sonata to Voss because they alway give me honest and good service, make good recommendations. And very professional.
Recommended
Douglas B. from Voss Hyundai responded on 12/07/2020 04:35 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.