MARK A ATWOOD

Good Afternoon,

     Thank you for your business and your feedback about your service experience with us. We are continually tweaking our service department to make wait time shorter, but we still have to make sure the quality of service for those repairs is high.  
     Please let us know if there are any questions about the service that we performed.

Thank you,

Good Morning,

      Thank you for your continued business with us. We appreciate your taking the time to let us know how we did on your service visit.
      I will follow up with your advisor on him not explaining the time frame to install new tires, it normally take just about an hour and a half to complete that task.
     I will make sure Justin knows how pleased you are with his efforts.

Thank you,

Good Afternoon,

Thank you for your business, we value your feedback and will use it to make changes. We have currently started a remodel of our building and will have upgraded furniture when the new lounge is complete there will also be vending machines in the new lounge as well as the complementary watter and coffee.  The testing to make sure of the repair for an evap leak does take time to run the whole cycle, and once the repair is made we run it again to verify the repair. I will follow up with your advisor about explaining the time required to make the diagnosis and repair. 
Please feel free to contact me if you have any other questions about your repair.

Thank you,

Good Morning,,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself of any of the team know if you have any questions about the service that we completed.
 
Thank you,

Good Morning,
     Thank you for your business and your feedback about your service experience with us. We are working with Hyundai to get better ETA's on those engines being delivered to us so we can better update our customers.

Thank you,

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself of any of the team know if you have any questions about the service that we completed.

Thank you,

Thank you for your business and for your feedback. Once your parts have arrived and are installed we hope to hear about your experience with us.

Thank you,

Good Afternoon 

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

I have spoken to the advisor about him not contacting you and we apologize for the lack of communication on our part.

Please let myself of any of the team know if you have any questions about the service that we completed.

 

Thank you,

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself of any of the team know if you have any questions about the service that we completed.

 

Thank you,

Good Morning, 

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself of any of the team know if you have any questions about the service that we completed.

 

Thank you,

Good Morning,

     Thank you for your feedback and I will follow up with the advisor and parts department about you not receiving updates on the part status. 

     Please let myself or any of the team know if you have any questions about the completed service.

Thank you,

Hello,

 Thank you for taking the time to provide us with your feedback about your recent service visit with us. We appreciate your business. 

Most generally we try to get oil changes done within 45 minutes, there are times that we do run a little bit behind. I apologize for the delay during your service.

Thank you,

Good Morning, 

    Thank you for your feedback about your recent service visit. We strive to give you a 5-star experience with us. Could you give me an example of what happened on your visit? I will follow up with your advisor about your concern as well.

Thank you,

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself of any of the team know if you have any questions about the service that we completed.

 

Thank you,

Good Morning,
    
Thank you for taking the time to provide us with your feedback about your service visit.
 
I have spoken with your advisors and reviewed your work order, I apologize for them not giving you an update as the work progressed on your Elantra. 

It does show that he was processing your paperwork when you had come back into the service department when your car was pulled outside. 

Please feel free to contact me if i may answer any questions that you may have.

Thank you,

Hello,

Thank you for your review  about our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-Star experience to our customers, what can we do differently on your next service visit to earn a 5-Star rating?

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-Star service experience to our customers, what can we do differently on your next service visit to earn a 5-Star rating?

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Good Afternoon ,

Thank you for your review of our service department and team. We appreciate your business and value your time.

    Please feel free to stop by and we can recheck your tire pressure since we have had a few temperature changes over the last few days. 

Please let myself or any of the team know if you have any questions about the service that we completed.


Thank you,

Hello,

Thank you for your review of our service department and team. We appreciate your business and value your feedback on your experience with us.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Good Morning,

Thank you for your review. We appreciate your business and value your feedback to help up make your experience better.

We strive to deliver a 5 star experience to our customers, what could we do differently to earn a 5-star rating on your next visit?

Please let any of the service team know if you have any questions about the service that we completed.

Thank you,