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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

DA
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Donna A.
Pelham, AL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
Friendly people, courteous, helpful, great attitude.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/14/2016 06:01 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
RA
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Ricky A.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent...again
Excellent as usual
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/12/2016 02:15 PM

Great !

Employees worked with
MA
MATT AUSTIN
Verified Customer
Mc Calla, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
I can't say enough about how great the service is.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/12/2016 06:32 AM

Thank you very much.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
Verified Customer
Vestavia Hills, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
15,000 mile service.
All good
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/11/2016 02:20 PM

Wonderful.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
JK
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Joseph K.
Pelham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
attention to customers needs
Great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/09/2016 08:34 AM

Thats what we want to hear. Our staff truly cars about our customers and we are proud of them. Please let us know if you need anything at all.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
SG
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Sherry G.
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fair
Fair service, not incredibly organized scheduling. I guess I have been spoiled in other cities by other dealers.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/09/2016 08:32 AM

Mrs. Gordon

We appologize for any incovenience. We have had tremedous growth and keeping up with the influx of business has been challenging. The surveys are a direct reflection of our people and we strive to get 5 stars.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JV
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Jeffery V.
Maylene, AL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speed and quality of work
Good job
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/07/2016 10:08 AM

Wonderful.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
FP
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Fateka P.
Calera, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The awesome service staff
The service staff is great and the overall customer service is awesome. I want drive nothing but a Hynudai and I will on buy and service at tameron
Recommended
Employees worked with
MA
MATT AUSTIN
HL
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Harold L.
Springville, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service personel and sales personel.
I have been very satisfied with Tameron ever since I bought my 2012 genesis.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/03/2016 09:31 PM

We have also been very satisfied with you being our customer.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change experience
The oil change could have been a little faster. Especially since I made an appointment. It was pointless for making it if it was still going to take more than an hour.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/03/2016 09:30 PM

Thank you

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
Verified Customer
Sterrett, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and friendly
I am very happy.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/01/2016 06:58 PM

Thank you.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
DT
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Diann T.
Alabaster, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly people
Good service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/01/2016 06:56 PM

Wonderful.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
Verified Customer
Birmingham, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Engine Repair
Great overall experience
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/01/2016 06:55 PM

Good to hear. Thank you for the survey.

Employees worked with
MA
MATT AUSTIN
RH
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Robert H.
Helena, AL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I have always had a good experience from these guys......very thankful
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/29/2016 09:24 AM

Thank you so much for the kind words.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
BK
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Bryan K.
Vance, AL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great cars , great service and great people to work with.
yes
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 10:13 AM

Thank you for the wonderful comments.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
SB
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Serena B.
Gardendale, AL
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Tameron Service Department
Excellent as always.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 06:46 AM

Thank you

Employees worked with
MA
MATT AUSTIN
RP
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Robin P.
Clanton, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
Yes
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 06:46 AM

Great !

Employees worked with
MA
MATT AUSTIN
Verified Customer
Hoover, AL
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
N/A
N/A
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 06:45 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
JO
JONATHAN ORBE
YS
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Yvonne S.
Irondale, AL
2014 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Disappointed
They couldn't repair something on the interior of the car. I was not told when to come back when they COULD repair/replace that item.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 06:44 AM

Mrs. Shell

 In the notes of the paperwork the tech did not notice anything wrong with your glove box. If you still think that there is an issue please stop by at your earliest convenience and i will help you with your concern personally. These suveys are my report card , and i would like you to give me 5 stars.

Sicerely

Joe Bajalia
Tameron Hyundai
Service Manager
205-380-6250

Employees worked with
MA
MATT AUSTIN
Verified Customer
Chelsea, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly emplyees
Yes
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 06:35 AM

Thank you for the compliment.

Employees worked with
MA
MATT AUSTIN
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