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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Reviews of MARIO MACIAS

DC
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Danielle C.
Gilbert, AZ
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great, friendly service!
These guys get you in and out without wasting your time. The service is great, the people are friendly. If I could change two things it would be to turn down the volume on the television and to have real milk or creamer for the coffee - otherwise, it is a comfortable place to wait for your vehicle.
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2018 11:10 AM

Danielle,
Thank you for your feedback. We appreciate your opinion and we will try to better accomodate you at your next visit. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RS
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Richard S.
Mesa, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job
I was met the minute I pulled in, did a quick conversation with Mario and walked the car. Grabbed some ice tea and before I know it Mario was explaining the findings and the car was being washed. My car has 100,000 miles on it and over the course of owning it I have had it serviced by Hyundai and never felt pressured to do anything more than I feel was needed. Its awesome to find a dealership that is honest and dependable. I will keep coming back and we bring our daughters used Hyundai's to you as well :0
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2018 11:09 AM

Richard,
Thank you for your response. We are pleased to hear of your great experience. We are here if you need anything. Have a great weekend!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
AP
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Amitkumar P.
Chandler, AZ
2016 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
verified customerVerified Customer
Category: Service
Car will fix soon
Thanks to Robert! for great support and I really appreciate all effort he did to resolve my car issue. my car will fix within few days now. thank you again to all team.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/20/2018
Service Type: Maintenance
Category: Service
Car returned with damage
Gave car for service which I do regularly and i don't have any issue till date, but this time car returned with damage, went back immediately again to explain the problem but till date waiting for call from them to resolve issue.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/21/2018 06:34 AM

Good morning.  I apologize for the inconvenience.  I have been out of the office.  I will give you a call today.  I will need to see the vehicle in person before I can make any decisions.  Thank you and have a great day.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/27/2018 01:02 PM

Thank you for stopping by to see me.  I'm glad we are able to get your problem resolved.  Thank you and have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JG
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John G.
San Tan Valley, AZ
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
John Gilbertson
I definitely appreciate the prompt and courteous service I receive each and every time I go to San Tan Hyundai.
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2018 11:06 AM

John,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
JW
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Jacqueline W.
Gilbert, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I had to use my Bathroom Blue Link to get my car towed to the dealer. Everyone was great and my car was fixed within 12 hours. Thank you Mario!
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2018 11:03 AM

Jacqueline,
Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DA
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Diane A.
Chandler, AZ
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Internet sales was great he has sold my family for cars
Internet sales aka jay s. was great he has sold my family four cars
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2018 11:01 AM

Diane,
Thank you for your feedback and for recognizing Jay. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
BW
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Barbara W.
Maricopa, AZ
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nice surrounds ane friendly people
take care of the customer right away and nice waiting area
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2018 10:59 AM

Barbara,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
EL
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Erika L.
Mesa, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st time visiting
Great customer service sitting area was spacious and clean
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2018 10:50 AM

Erika,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DP
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Devan P.
Gilbert, AZ
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
One word Mario :)
Mario did an amazing job. He also is one cute Mexican and I love his Guac;) He was excellent with relaying about concerns with my car without being pushy on me buying anything just wanted to keep my options open. I will always come back to San Tan Hyundai! Mario is the best!
Recommended
Cara M. from San Tan Hyundai responded on 07/19/2018 01:35 PM

Devan, 
Thank you so much for your superb review. We think very highly of Mario and we are glad you do too! We appreciate you and your continued loyalty to San Tan Hyundai. We look fowrard to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Mesa, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Splendid Service
Marion was fantastic! Got my service taken care of quickly and my car washed as well.
Recommended
Cara M. from San Tan Hyundai responded on 07/19/2018 01:37 PM

Thank you for your feedback and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
ZM
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Zena M.
Gilbert, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
my review
Smiling faces. free coffee. and fast service
Recommended
Cara M. from San Tan Hyundai responded on 07/19/2018 02:21 PM

Zena,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous Service.
Friendly service. Car gets done in reasonable time.
Recommended
Cara M. from San Tan Hyundai responded on 07/19/2018 01:13 PM

Thank you for your response. We are pleased to hear of your great experience. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Chandler, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Efficient
Mario did a great job in getting my car checked in considering I didn’t have an appointment and I had to get to work. He communicated with me throughout the morning via text and made it easy to plan when I needed to pick my car up.
Recommended
Cara M. from San Tan Hyundai responded on 07/19/2018 01:18 PM

Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TL
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Tracy L.
Chandler, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Organized Service Department
From the moment I pulled up, they were attentive and explained what was going on. My service advisor, Mario Macias, was very friendly,
knowledgeable and informative! Ask for him for your next service. Thanks!
Recommended
Cara M. from San Tan Hyundai responded on 07/19/2018 10:10 AM

Tracy,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RC
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Roc C.
Gilbert, AZ
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient, great service people.
Honest assessment of your needs. Vehicle returned washed.
Recommended
Cara M. from San Tan Hyundai responded on 07/19/2018 10:10 AM

Roc,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TL
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Tammy L.
Chandler, AZ
2015 Hyundai Genesis Co
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
verified customerVerified Customer
Category: Service
Service review
Returned to service department. Robert was attentive to my concerns after reviewing. We came to a resolution to the issues at hand.
I met with the mechanics and reviewed any issues. Robert and the mechanic was very helpful and I am satisfied with the results.
Other notes: your shop is very nice and I would have been proud to have worked in a shop that nice in my days as a mechanic.
Recommended
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
TA
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Tracy A.
Chandler, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service!
got my car serviced at san tan and it was great. they even took care of a recall all within a half hour.
Recommended
Cara M. from San Tan Hyundai responded on 07/18/2018 10:32 AM

Tracy,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
RZ
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Ronald Z.
Gilbert, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer experience
Great customer service and the service maintenance team dose outstanding work. San Tan Hyundai is the our place to go for all our vehicle needs.
Recommended
Cara M. from San Tan Hyundai responded on 07/18/2018 08:44 AM

Ronald,
Thank you for your response. We are pleased to hear of your great experience. We appreciate you and your continued loyalty. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
DB
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Dakota B.
Mesa, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario did great!
Mario was awesome! Got me in and out with out a hassle!
Recommended
Cara M. from San Tan Hyundai responded on 07/17/2018 09:44 AM

Dakota,
Thank you so much for your wonderful response. We appreciate you taking the time to recognize Mario for the great customer service he provides for his customers! We think you're awesome too! We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
Verified Customer
Queen Creek, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire Repair
Good prompt service on tire replacement
Recommended
Cara M. from San Tan Hyundai responded on 07/17/2018 09:34 AM

Lois,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Employees worked with
MM
MARIO MACIAS
#1 IN THE NATION
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