MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

Verified Customer
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
This place always has the customers fullfiment in mind. Do everything they can to make sure the visit is as pleasurable as the last.
Recommended
Cara M. from San Tan Hyundai responded on 07/27/2018 01:54 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DS
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David S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Follow through was great, excellent communication
Didn't even get a chance to take a nap!!!! Great communication, these guys in service are 5 stars.
Recommended
Cara M. from San Tan Hyundai responded on 07/26/2018 01:39 PM

David,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

BK
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Brian K.
Florence, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service on 2017 Sonatas
Great service and staff! ?
Recommended
Cara M. from San Tan Hyundai responded on 07/26/2018 01:01 PM

Brian,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

VS
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Vicki S.
Gilbert, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Mario is awesome. Great customer service. Thank you
Recommended
Cara M. from San Tan Hyundai responded on 07/25/2018 12:34 PM

Vicki!
Thanks for much for your response! We are always so pleased to hear of your great experiences with Mario. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Professional, friendly, and communicative. Speedy service, nice environment to wait in and overall complete satisfaction.
Recommended
Cara M. from San Tan Hyundai responded on 07/25/2018 12:16 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

MB
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Michael B.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
key to success
With a service dept. like this one -- a dealership will always be a success, especially with people like Mario Macias working there
Recommended
Cara M. from San Tan Hyundai responded on 07/25/2018 09:51 AM

Michael,
Thank you for your wonderful response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

AW
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Allan W.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
My service advisor informed me on needed information on me and my wife Heather vehicle.
Recommended
Cara M. from San Tan Hyundai responded on 07/25/2018 09:44 AM

Allan,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

MN
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Michael N.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, courteous personnel
From the time that I made the appointment to having the service performed, the staff I dealt with were very friendly, courteous and made me feel special.
Recommended
Cara M. from San Tan Hyundai responded on 07/25/2018 09:39 AM

Michael,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

NT
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Nikole T.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
San tan Hyundai rocks
The service is always quick. The customer service is impeccable. Mario is super friendly.
Recommended
Cara M. from San Tan Hyundai responded on 07/25/2018 09:36 AM

Nikole,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

LT
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Lizeth T.
Maricopa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
Everyone greets you kindly and in a timely manner.
Recommended
Cara M. from San Tan Hyundai responded on 07/25/2018 08:58 AM

Lizbeth,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regrds,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

NF
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Nancy F.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Customer Service
Mario is excellent.
Recommended
Cara M. from San Tan Hyundai responded on 07/24/2018 02:43 PM

Nancy,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

TT
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Tim T.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I was please with the service provided by San Tan Hyundai
Recommended
Cara M. from San Tan Hyundai responded on 07/23/2018 12:32 PM

Tim,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JV
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Joe V.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, Courteous and Helpful.
I am beyond pleased with my 2011 Hyundai. It has been the most reliable, economical, comfortable and yes, with the incredible array of features, one of the nicest cars I've owned. And before you roll your eyes, we once owned Mercedes and BMW's. Notice I said once. Never again. Another Hyundai? Oh heck yes, in a New York minute! Mine has occasionally gone to San Tan Hyundai for a routine oil change (usually when it is too hot outside for me to want to bother with it) and they have always done a excellent job. The waiting area is quite nice; clean & comfortable with complimentary refreshments. The staff has always been friendly, courteous and helpful from Mario greeting me at the door to the cashier who hands me my keys sends me on my way.
Recommended
Cara M. from San Tan Hyundai responded on 07/23/2018 12:29 PM

Joe,
Thank you for your feedback. We appreciate you and your continued loyalty. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

WB
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Wynn B.
Chandler, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Problem with car being serviced
My light still comes on that says my car is due for service and I just had it serviced. This happens all of the time. Can this not be fixed???
Recommended
Cara M. from San Tan Hyundai responded on 07/23/2018 12:20 PM

Wynn,
Thank you for your reponse. I will look into this for you. Thank you.

Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

YC
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Yolanda C.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personal
Customer service
Recommended
Cara M. from San Tan Hyundai responded on 07/23/2018 12:13 PM

Yolanda,
Thank you for your feedback. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DB
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Deborah B.
Tempe, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on sante fe sport
Mario very helpful and polite
Recommended
Cara M. from San Tan Hyundai responded on 07/23/2018 12:12 PM

Deborah,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

DL
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David L.
Eloy, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Other than traveling a good distance to get auto serviced overall great service.
Excellent
Recommended
Cara M. from San Tan Hyundai responded on 07/23/2018 12:06 PM

David,
Thank you for your feedback. We appreciate you and your businses. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

ED
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Eubie D.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
GreAT Service and Advisor -
Leaving on vacation had trouble starting vehicle. Went out without an appt. Ask for Mario Marcus my advisor and he took car of me right away. The battery was bad but he had me on road within an hour...so we could leave on vacation on time. Great Service alway.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 07/21/2018 12:48 PM

Good afternoon.  Thank you for responding to our survey with the great story.  We appreciate it and hope your vacation was super fun.  See you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230

PR
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Patricia R.
Miami, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
helpful and prompt
The service visit was quick and efficient.
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2018 02:58 PM

Patricia,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

GM
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Gabriel M.
Gilbert, AZ
2014 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great as usual
Recommended
Cara M. from San Tan Hyundai responded on 07/20/2018 12:04 PM

Gabriel,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
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