NK

NATHAN A KLEIN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(416 reviews)
92

Verified Customer
Everson, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Took my car in for an oil change and didn't have to wait long at all. The staff was extremely nice and helpful. I'll be going there regularly for my oil changes.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 10/06/2015 08:27 AM

Thank you for the review.

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

TF
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TRACY F.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Pleased
I've been to this dealership several times for oil changes, recalls and repairs. Jerry in the front office is extremely nice and professional. It doesn't seem to matter at this dealership that I'm a woman. They are very respectful and not condescending.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 09/28/2015 09:07 AM

Thank you for the review Tracy. Really appreciate the feedback.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

CC
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CHRIS C.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Friendly, dependable, speedy. I had a couple curve balls I had to throw last minute and it was handled perfectly with a gracious attitude.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 09/21/2015 08:18 AM

Thank you for the review Chris.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

JM
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JAMES M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
everything was done with a smile..only reason for 99% survey score askied if car returned cleaner then dropped off ..actually was after free car wash i took it too...great price with coupon...!
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 08/21/2015 02:30 PM

Thank you for completing the review James.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

RD
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RANDY D.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It doesn't get any better
Wonderful service that keeps me coming back to the same place for maintenance on my 2013 vehicle. They know how to treat a customer who always has the option of going to a competitor. The car may not be a standout in its field, but Rairdon's really tries to make me comfortable and is saving me money.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 07/29/2015 08:34 AM

Thank you for the review Randy.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

JR
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JANET R.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Most Responsive Hyundai Dealership and Service
Most dealerships treat after-sale service as a cost, instead of an opportunity to impress the vehicle owner. Rairdon's bends over backwards to accommodate service on your vehicle. They are honest, direct, fast, and zealous about your car and your time.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 07/21/2015 08:38 AM

Thank you for the review Janet. We appreciate you taking the time to submit the review.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

MM
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Marty M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer relations
The front desk was a pleasure to deal with, giving good service with a terrific attitude.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 07/13/2015 08:45 AM

Thank you for the review Marty!


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

RO
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ROSS ANN O.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Jerry and His Crew Are Awsome
Jerry and Staff Are Great they help Me i am
Disabled Open the Door For Me Bring my car Right Up Front After Service Jerry Gives Me discounts On Repairs I get Free Car Wash after Every Service They Give 110% For Me and that Means Alot To Me
I Highly Recommend Them Kind Curtius
And Excellent Service!
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 06/30/2015 07:21 AM

Thank you for the great review Ross. Jerry is know for going the extra mile for his customers.

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

NM
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NORMAN M.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I was met as soon as I walked in the door and the service was done promptly and, with the coupon, the price was right. The service manager was very friendly and interested in my Questions, which he answered.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 06/10/2015 10:40 AM

That you for completing the review Norm.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast & Friendly
Employees did a great job, and discovered an unnoticed problem. Fixed it right away and saved me money in the long run.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 06/05/2015 08:23 AM

Thank you for the review. We do inspect every vehicle to make customers aware of any potential issues that may be coming up.


Norm Shultz
Service Manager
nshhultz@rairdon.com

Employees worked with

SN
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SONJA N.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very happy!
Excellent and pleasant service as always
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 06/04/2015 09:15 AM

Thank you for the review Sonja!


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

PW
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PAUL W.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service & Staff
always excellent service & on time. a great staff.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 06/02/2015 07:33 AM

Thank you for taking the time to complete the review Paul.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

BS
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BOYD S.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best place to go.
Service cost is inexpensive.
Staff is very friendly.
Work is done well.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 06/01/2015 09:06 AM

Appreciate you completeing the review Boyd. Thanks


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

JF
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JOAN F.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees
I have always been treated with respect and helped each time I visited my dealer.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 05/18/2015 08:07 AM

Thank you for completing the review Joan.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

CR
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CLARISSA R.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
?????
I have been very please with the service and the courteous manner that Jerry addresses
his customer. Keep up the good work.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 05/07/2015 08:44 AM

Thank you for completing the review Clarissa. Jerry is a real asset to Hyundai.

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

JM
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JILLIAN M.
Bellingham, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/03/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Not fixed
The real only reason I'm giving a 3 stars is because my problem wasn't fixed. Yesterday, I noticed the same problem occurred again. Frustrating to have to schedule now a THIRD appointment to get my problem fixed.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 05/04/2015 07:28 AM

Sorry to hear your sunroof is still not fixed Jillian. Lets get you back in as soon as possible to recheck.

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

KC
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KLINT C.
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service manager is wonderful
out standing service, always.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 04/28/2015 07:11 AM

HI KLINT, IM THE SERVICE MANAGER NORM SHULTZ HERE AT RAIRDONS IN BELLINGHAM, THANKS SO MUCH FOR YOUR RESPONSE, AND YOUR BUSINESS. OUR TEAM HERE AT RAIRDONS ALSO SHARE YOUR OPINION OF JERRY MC DANIEL. WE ARE VERY LUCKY TO HAVE HIM WORKING HERE. HAVE A GREAT SPRING AND SUMMER KLINT CONRAD.

Employees worked with

JR
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JACOB R.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, low price
They did an oil change for me quick and easy, and performed a recall as well that I needed taken care of.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 04/08/2015 08:08 AM

Thank you for the review Jacob. Nice when we can take care of a recall in a timely manner with an oil change.

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

AB
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ALLISON B.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always fast and friendly
Always happy with level of courteous service at this location.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 03/19/2015 04:37 PM

Thank you for the review Allison and the great feedback


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with

Verified Customer
Bellingham, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
frindly welcome
Good service
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 01/05/2015 08:43 AM

Thank you for the review!

Norm Shultz
Service Managen
shultz@rairdon.com

Employees worked with
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