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PATRICIA CONRAD

Westside Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 reviews)
68

Reviews of PATRICIA CONRAD

CG
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Christopher G.
Jacksonville, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great
Great service
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/15/2021 11:56 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
JS
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James S.
Jacksonville, FL
2021 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customer Verified Customer
8
Category: Service
Great customer service and people.
Thank you for getting back with me. I do appreciate the concern that yall have for both the customer and employee base.
Employees worked with
PC
PATRICIA CONRAD
BM
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Byron M.
Jacksonville, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
I have always had a pleasant experience dealing with the service department.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 09/15/2021 04:28 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
JS
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Jacqueline S.
Jacksonville, FL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
My amazing sonata
I purchase a 2021 Hyundai sonata this car is amazing the leg room is great to
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 09/08/2021 05:17 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Ellen, Pat & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
GH
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Greg H.
Yulee, FL
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service.
Great deal on vehicle. Great first scheduled service. So far they have provided a great experience. Highly recommend
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 08/30/2021 06:00 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. We hope you'll enjoy our remodeled service area on your next visit. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
JT
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Judy T.
Jacksonville, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Outstanding
I just wanted to thank the service dept?so caring and helpful?and understanding wow the bomb
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 08/30/2021 06:01 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
Verified Customer
Jacksonville, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Ms pat was great ! I couldn’t ask for a better person to help ! Thank you
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 07/31/2021 04:20 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
CT
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Clarissa T.
Jacksonville, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Time
It was all about my time and they delivered an exceptional service visit..
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 07/22/2021 05:00 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
Verified Customer
Saint Johns, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy appointment and knowledgeable
First new car maintenance. Service rep Pat was very knowledgeable and answered all my questions. Free car wash. Good experience.
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 07/19/2021 04:19 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
JW
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Jeffrey W.
Jacksonville, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and support
The team at Westside Hyundai did an exceptional job at diagnosing my issues and repairing the promptly.
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 06/24/2021 01:30 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
GR
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George R.
Jacksonville, FL
2020 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service!
The woman who took care of us that day was unbelievable! She shines in customer service thank you so much!
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 05/28/2021 06:13 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
AJ
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Amanda J.
Jacksonville, FL
2020 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
verified customer Verified Customer
Category: Service
Angel and Sharon are great!!
These ladies go above and beyond to make sure that they customer is satisfied.
Recommended
Employees worked with
PC
PATRICIA CONRAD
Verified Customer
Jacksonville, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
You guys were very helpful and so nice with telling me on what I should do next with my car when booking an appointment.
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 04/29/2021 04:19 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
TG
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Tracy G.
Jacksonville, FL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast friendly staff - first oil change
First oil change. Fast friendly staff.
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 04/21/2021 04:13 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
Verified Customer
Jacksonville, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast service
Took me in earlier. Fast service.
Not Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 04/16/2021 04:07 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
RC
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Rachael C.
Jacksonville, FL
2020 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Service is getting better. I didn’t get my free air filters though.
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 04/13/2021 09:29 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
WB
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Waltina B.
Jacksonville, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Good customer service is what makes Hyundai so great!!!
A few misunderstandings in the beginning with corporate but it was resolved with Ms. Pat tenacity to help us get what we deserved regarding our car. Hyundai is a very good car and they stand by their name when problems arise. I bought a Hyundai Sonata paid it off and gave it to my son. The only thing I had to buy was new tires for the raggedy roads in my city. Then, I bought a Hyundai Genesis, I get so many compliments off of that car. I love Hyundai cars, reliable and they look good.
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 04/13/2021 04:20 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great day & enjoy your new car!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
PC
PATRICIA CONRAD
KD
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Kenneatha D.
Jacksonville, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Exceptional
Anytime I go there everyone is so friendly and very helpful
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 04/01/2021 02:23 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great day!

Employees worked with
PC
PATRICIA CONRAD
Verified Customer
Jacksonville, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The service center is clean well kept, free WiFi, always accept coupons offered online, staff and service advisors professional friendly, and maintenance/repairs are done in a timely manner but quality results.
The air compressor went out in my 2016 Hyundai Accent sedan. Pat Conrad did an awesome job in replacing the part. Now I’m driving with cooler air and no humming sound:) Thank goodness it could be replaced under warranty with my car having 56,000+ miles. If I would’ve hit 60,000, would have cost me $12,000-$15,000! Linda, my car advisor, was really nice and professional.
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 03/31/2021 05:05 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great week!

Employees worked with
PC
PATRICIA CONRAD
BD
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Blanca D.
Jacksonville, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Location
Location is convenient and the staff is friendly.
Recommended
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 03/31/2021 05:09 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. WE promise to do a better job in making sure yor vehicle is cleaner than when we started, every time. We're very pleased to see that you enjoyed the level of service provided by Pat & the rest of our team. Have a great week!

Employees worked with
PC
PATRICIA CONRAD
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