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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

JE
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John E.
Scottsdale, AZ
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly & prompt
Very good
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/21/2017 07:50 AM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TH
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Thomas H.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Excellent service in a timely manner
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/21/2017 07:50 AM

Thank you for the excellent review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
MM
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MARCY M.
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Refreshments
Great coffee
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/21/2017 07:46 AM

Thank you for the 5-star review.

We are happy to be your coffee shop - oops, dealer, and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service folks!
Service Agent R. Garcia is fabulous! Great customer service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/21/2017 07:49 AM

Thank you for the fabulous review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GL
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Greg L.
Fountain Hills, AZ
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
All was well on this visit, except for finishing the job during the car wash. Nobody vacuumed the rugs. I am glad I was able to get in this time, as I had to go to Chapman last time, because nobody got back to me for a week from Earnhardt.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/17/2017 07:48 AM

Thank you for the positive review.

We'll make a note to pay special attention to the vacuuming next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis Co
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Keep your Hyundai in like new condition
Excellent mechanics and service representatives ensure that your Hyundai is in like new operating condition
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/16/2017 11:13 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KT
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Karen T.
Mesa, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Karen J.
It is always a pleasure to have my vehicle serviced at here because of the friendly, professional employees.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/15/2017 02:32 PM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Cave Creek, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
As always, this Hyundai location continues to give great maintenance service and appts. always accommodate my schedule.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/14/2017 02:50 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GB
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Gary B.
Cave Creek, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Knowledgeable
The knowledgeable and helpful
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/14/2017 02:03 PM

Thank you for the wonderful review.

When you're here you're family.  Thank you for choosing us and we look forward to serving you for all the years, miles, and Genesis to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always very professional, competant service. Honest & fair too...
Excellent dealership!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/14/2017 01:53 PM

Thank you for the wonderful review.

We are very happy to be your neighbor and your Genesis dealer these many years and miles, and we look forward to serving you for all the miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
GM
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Gary M.
Scottsdale, AZ
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
First Experience is top notch..
My first experience with Earnhardt Hyundai service was great...My only issue is that as a second owner, the valet service is not an option..
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/14/2017 01:39 PM

Thank you for the great review.

We are happy to be your Equus dealer and we do wish valet was an option even for second owners, but we still look forward to being at your service again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
AG
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Ana G.
Phoenix, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Es un buen servicio y son amables ...
Siempre toman el tiempo para hacer el servicio y tenerte informado de lo que necesitas ..
Recommended
Ricardo G. from Earnhardt Hyundai North Scottsdale responded on 11/14/2017 03:00 PM

Muchisimas gracias por su comentarios. Siempre es un placer ayudarle con el mantenimieto de su vehiculo. Estamos a sus ordenes para cualquier cosa que se le ofresca. Gracias por si visita y nos vemos pronto.

Employees worked with
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Ricardo Garcia
EM
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Elaine M.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Excellence
All was exactly as you would expect as a Customer!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/13/2017 12:22 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Was grateful for the all points inspection when i came in foe an oil change, as my battery would bave left me stranded within days! Thanks for taking care of me!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/13/2017 07:03 AM

Thank you for the great review.

Dead batteries always seem to happen at the worst possible times.  We are glad we caught yours before it left you stranded.  We are thankful to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SK
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Staci K.
Phoenix, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Their Customer Service!
I'm usually in and out of there within the hour!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/13/2017 07:01 AM

Thank you for the great review.

We are happy to be your Car Care Express dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
All service was completed in timely manner. My service tech was very helpful.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2017 07:10 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
HL
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Howard L.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Flat tire
Ricardo was great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/10/2017 07:26 AM

Thank you for the 5-star review and recommendation for Ricardo Garcia your advisor.

Flat tires always happen at the worst times.  We have been happy to be your Hyundai dealer through multiple Santa Fes now and we look forward to serving you for many more years, miles and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TB
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Timothy B.
Phoenix, AZ
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional service friendly and knowledgeable staff
Purchasing car there was the best experence and tony wahl treats u like family even after the sale couldnt be more impressed with this dealership at every level
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/09/2017 09:01 AM

Thank you for the wonderful review and recommendation for Tony Wahl your salesman.

We are happy to be your Hyundai dealer and we look forward to being here for you and your Hybrid for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Fountain Hills, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
60,000 mile service
Approve
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/08/2017 11:33 AM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
price of oil change
I was told what parts of my car needed maintenance and honesty
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/08/2017 11:32 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
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