RP

ROBIN PETERSON

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 reviews)
84

KH
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KAYLEE H.
Gainesville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Scheduling
They will do their best to get you into a scheduled time when you call, even if they have a full schedule.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/15/2016 07:32 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

NQ
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Norma Q.
Corinth, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Usual Great Service
We have always received the requested service at the time requested. While the oil changes are higher than some other off brand services, yhou know you are getting it done right when you use Hyundai dealer service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/19/2015 08:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

JG
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Jimmy DeLeon
Jimmy and the entire service department always exceed our expectations. Thanks ya'll
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/13/2015 10:55 AM

Thanks Joe

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DA
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DENNIS A.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintainance
Too bad 35 is so had to travel but still will be an Eckert Customer
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/03/2015 12:55 PM

thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

CA
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Carl A.
Aubrey, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
car repair
you guys did a great job .Work was done right the first time. Neat and very quickly. Thanks for a job well done.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/03/2015 04:50 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

LL
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LEE L.
Highland Village, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly Personnel
Scheduled appointment was on time and auto maintence was quick and thorough
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2015 06:00 PM


Very kind, Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

CB
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CINDY B.
Sanger, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
great dealership and personnel
My sales person Gabe was great-he assisted me and made the experience hassle free
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/13/2015 04:47 AM

Thank You Cindy!

Don Wheeler
Fixed Operation Manager
940-243-6208

RH
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RONALD H.
Lewisville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
understands problem and corrects fast
I would recommend this dealer to everyone
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/24/2015 04:31 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Pilot Point, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Staff
The entire staff of this dealership goes above and beyond to make your experience top notch.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/04/2015 11:21 AM


Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

Verified Customer
Garland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Eckert Hyundai
Easy, fast and comfortable.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/18/2015 02:13 PM


Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

PG
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PEDRO G.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and Courteous
Had my Sonata Oil Change/Transmission Serviced and it all took less than two hours. The dealer provided transportation to the local Shopping Mall so we got some shopping done and had lunch. The driver , Jaime, was very professional and quick also. GREAT JOB!!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/27/2015 11:21 AM
Mr Gonzalez,

This was very kind of you sir. I will pass it forward

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

CM
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CHARLES M.
Highland Village, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding Service
Good folks that take care of business.
I will not go anywhere else.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/15/2014 09:00 AM


Thank you for your support.
It really feels good knowing we got great customers like yourself.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DS
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Very professional & efficient
Every aspect of my visit was handled by a professional. Was greeted, assisted, and checked out with great customer service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/02/2014 05:30 AM

Diane,

Thank You
we are blessed with great customers, like yourself.
Have a great Christmas.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DP
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DAVID P.
Texarkana, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome Service Department
No repair is to small. Service is friendly, fast and convenient.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/07/2014 10:11 AM


Mr. Peak,

 Thank you for allowing us the opportunity to serve you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

MS
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MARIA S.
Aubrey, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast, friendly and professional service
Fast, friendly and professional service, very helpful personel
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/26/2014 10:48 AM

Ms. Sweet,

 I am very happy to hear we have met your expectations and we look forward to assisting you in the future. Thank you for sharing your experience with us and allowing us to serve you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

AB
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ASHLEY B.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service
I am sincerely appreciative of the excellent service I have received each time I have had to have my car serviced or repaired. I always feel that I am valued as a person and not taken advantage of because of my limited automotive knowledge and female gender. Eckert truly epitomizes fairness and quality service. ~Thanks~
Recommended
Employees worked with

LL
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LORI L.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Well trained staff
Techs know their jobs. Good Communicators.
Recommended
Employees worked with

WM
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WILSON M.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Courtesy, professionalism and accuracy of maintenance and repairs.
Still the best service department I've ever experienced.
Recommended
Employees worked with
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