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SureCritic / Hyundai Dealer / Eckert Hyundai / ROBIN PETERSON
RP

ROBIN PETERSON

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 reviews)
84

Reviews of ROBIN PETERSON

TH
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Timothy H.
Denton, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Super
Friendly and quality work
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/18/2018 01:26 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
DS
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David S.
Lewisville, TX
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
last minute miracle
after getting a bad deal at kwik kar Jimmy was able to get me in last minute for a break job and inspection. saved me $400.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/11/2018 07:35 AM

Thank you, Mr. Shelley

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
JM
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Jack M.
Corinth, TX
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent staff. Quality work.
They are very customer oriented, Good service starts with the service adviser Jimmy Deleon. the whole service staff is very service oriented.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/03/2018 02:01 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
DL
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David L.
Denton, TX
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service; warranty covered A/C work
Service was great. My wife's rare time to take the vehicle in. AC wasn't cooling and that got fixed under warranty. Needed a new battery (4 years old) and the price was reasonable. State inspection was done; all was well.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/24/2018 12:12 PM

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
TK
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Thomas K.
Denton, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Really fine, courteous service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/22/2018 12:09 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
MW
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Maria W.
Little Elm, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Efficient
Went in on a Saturday morning & didn’t have a long wait. Very friendly & efficient.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/18/2018 08:47 PM

Thank you for the great survey 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
BC
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Barbara C.
Lake Dallas, TX
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Pleasant and friendly staff assisted in an efficient manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/17/2018 07:34 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
AA
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Allan A.
Denton, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Everyone is always really nice here, which is why I travel here every time I need a service. This time though I'm not sure if my car was fixed right. It's been shaking when I drive on the highway since I left.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/12/2018 05:10 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
CM
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Corinne M.
Carrollton, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Feels like Family!
This location does not feel like a dealership. It feels like family or your talking to your friend that you've known for a very long time. I will not go anywhere else!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/02/2018 08:57 AM

Thank you for your kind words

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
RC
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Richard/Tami C.
Little Elm, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Every time I bring my car to Eckert they are so attentive and friendly. I love my Hyundai and I love Eckert.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/24/2018 07:56 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
Verified Customer
Argyle, TX
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
The waiting room needs to be remodeled
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/16/2018 09:50 AM

I will pass the information along Mr. Baca, Thank you for your response.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
Verified Customer
Flower Mound, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly folks
none
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/07/2018 04:06 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
Verified Customer
Corinth, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Always a pleasant experience when getting my car serviced here!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/31/2018 07:49 AM

Thank you for the five-star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
LK
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Loretta K.
The Colony, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Santa Fe
they handled a difficult situation very well
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/30/2018 07:34 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
CB
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Christopher B.
Highland Village, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service and great staff
See above
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/26/2018 04:17 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
TB
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Thomas B.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Eckert Hyundai - Service Experience.
Brought my 2011 Sonata in for service at Eckert and couldn't be more satisfied with the experience. Their whole team was exceptional from beginning to end. Explained the process and kept me informed throughout the experience. Has definitely kept me a Hyundai customer based on this experience.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/18/2018 09:55 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
BG
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Beverly G.
Gainesville, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, Helpful, and Accomodating
Exceptional Customer Care! My daughter, who lives in another state, was in for only a brief bit, but Eckert kindly worked her car in for some needed maintenance. She's now good for another 30,000 miles! Thanks Eckert!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/08/2018 06:03 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
Verified Customer
Denton, TX
2010 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Service is always great at Eckert Hyundai
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/26/2017 03:13 AM

Thank you. 



Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
RP
ROBIN PETERSON
BC
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Bob C.
Denton, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
In and out quickly, very friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/11/2017 12:52 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
AS
gravatar
Alan S.
Flower Mound, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Well done and no extra sudden charges
It was handled well and quickly. My only complaint was the loaner which had had the windows cleaned badly on the inside, Driving into the sun was like driving in a whiteout. I couldn't see anything and finding a place we to pull over and clean the front window was dangerous. I went several miles before this happened. I informed the dealer of this. But the service has been top notch and very meticulous. This is my only complaint. I am very happy and will return in a few years to buy more Hyundai's!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/07/2017 06:09 AM

Thank you, you are very gracious

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
RP
ROBIN PETERSON
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