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STEVE ENRIQUEZ

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(661 reviews)
81

AP
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Ajay P.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Above and beyond
Steve in service is awsoem and plus Carlos is also awesome, I drive 30 mile to get my car services, aince Steve moved to taht dealership from Escondido, he is above and beyond, I have received outstanding service more then a Mercedes dealership, where I have bought a 126k car ,and they don't even care at all.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/03/2021 07:30 AM

Thank you for the perfect 5 star review. Hope your day is great. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

EA
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Essam A.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Essam Ali
this guy's are Great and super polite. Make it easy in a few minutes..

Thank you so much...
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/01/2021 01:29 PM

Than you for the great 5 star review. Hope you have a fantastic day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Everything is fantastic
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/27/2021 01:11 PM

Thank you for the perfect 5 star review. We appreciate you coming in to service your vehicle with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

NS
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Nestor S.
Fallbrook, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome Team!
Always polite and ready to assist
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/14/2021 02:59 PM

Thank you for the great 5 star review. We appreciate you coming in to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

DH
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Doug H.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Doug
The only Dealership to work on my Genesis
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/26/2021 01:37 PM

Thank you for the great 5 star review. We appreciate the perfect 5 stars. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JR
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Jocelyn R.
Pala, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best service so far
I had my car towed in to get serviced and I didn’t even have to show up! Hyundai took care of everything and had my car up and running and looking beautiful within a few hours. The service is always quick, easy and friendly.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2021 11:29 AM

Thank you for the great 5 star review. We appreciate you coming in to have your vehicle serviced with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

EJ
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Emily J.
Wildomar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I love Temecula Hyundai!
Thanks Steve for taking care of my vehicle!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/31/2021 09:34 AM

Thank you so very much for the great  5 star review. We appreciate you coming in to have your vehicle serviced with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

DV
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Debra V.
Menifee, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customer Verified Customer
Category: Service
Supreme Customer Service
Steve my Service advisor is very passionate about giving supreme customer service/Satisfaction. I called Steve, explained my service light was on, Steve told me too me my vehicle in right away, there staff corrected my issue with the service light on. Steve explained everything in detail, he even addressed the phone system and inform me they have implemented a better system. Steve brought my vehicle up, it was washed looked brand new!
Thank you for your superb service Steve and Staff. I will defiantly be back!
Recommended
Employees worked with

AE
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Anthony E.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Once again great service!
Great service again, the whole place was clean and practicing social distancing.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/25/2021 02:49 PM

Thank you for taking the time to fill out the survey. We very much appreciate you coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

TC
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Tamara C.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome!
I recently purchased a used Tucson Limited and am very happy with it so far. Noah, in the Sales Department, was very patient and friendly. He didn’t rush me and took his time showing me things and answering all my questions. The people in the Service Department were very friendly and helpful as well.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/09/2021 03:11 PM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you
Thank you
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/08/2021 08:56 AM

Thank you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

MP
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Michael P.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Visit
Had minor service performed and happy with the work performed, and the service personnel who assisted me. Our rep was Steve Enriquez who was especially helpful and provided answers to all of my questions.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/08/2021 08:56 AM

Thank you so very much for the great 5 star review. We very much appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Murrieta, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
verified customer Verified Customer
Category: Service
Great service
Timely, professional, and friendly service. Would recommend to others for efficient repairs and maintenance.
Recommended
Employees worked with

ML
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Michael L.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
customer service
excellent customer service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/19/2021 02:01 PM

Thank you for the great 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

RB
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Raymond B.
Lake Elsinore, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great oil change price and service
Came 1 week earlier than my appointment. they still took me in and got me out in a reasonable time for as busy as they were.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/18/2021 02:43 PM

Thank you for the 5 star review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

DH
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Donovan H.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service
I’ve brought my 2015 Genisis in for repairs and maintenance going on 2 years now. Working with Steve and his professional approach on dealing with my car problems has been amazing.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/22/2020 12:42 PM

Thank you for the great 5 star review. Hope you have a great Christmas and a happy new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

GS
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Gary S.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Reasonable, Helpful and Pleasant
Temecula Hyundai service staff makes your service pleasant quick and easy. Very cost affordable. Recommend their service!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/07/2020 07:53 AM

Thank you so very much for the great 5 star review. Hope you have a great Holiday Season. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Wildomar, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
verified customer Verified Customer
Category: Service
Great service!
The manager provided great service!
Recommended
Employees worked with

NU
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Niki U.
Valley Center, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Very happy, worth the extra drive time to go to Temecula over Escondido Hyundai.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/02/2020 07:44 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

RE
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Rodolfo E.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service department
I always drive the extra mile to get great service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/02/2020 07:39 AM

Thank you for the review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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