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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / STEVE RISLEY
SR

STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

CB
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CINDY B.
Saint Augustine, FL
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service and detail
Good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2015 07:54 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service and Detail Teams
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
DK
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DAVID K.
Palm Coast, FL
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people
Excellent facility, staff and atmosphere
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/28/2015 12:00 PM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine. It is always a pleasure when you come in to visit.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
JG
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JEAN G.
Palm Coast, FL
2013 HYUNDAI SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, courtesy, knowledgeable, and efficant
I have averaged a new car about every 2 years and in the last 7 years I have either bought or leased a vehicle from this dealer. Will not go anywhere else. Customers for life.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/27/2014 10:30 AM

Thank you for the kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
PC
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PETER C.
St. Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
great emplyees
great service with great service people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/13/2014 08:38 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
PM
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PHILLIS M.
Elkton, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
I was in and out was great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2014 07:38 AM

Phillis,

 Thank you for the kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
PF
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PAMELA F.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St Augustine
A great experience. From purchasing my Sonata to the service department, I have never been so well taken care of. Love my Sonata and all the staff. I usually find car dealerships very intimidating but this was a totally different experience for me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2014 06:09 AM

Hello Pamela,

 Welcome to our Hyundai of St. Augustine family. Thank you for the kind words and loyalty to our dealership.

Sincerely,
Service Team
Hyundai of St.Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
AM
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ALPHA M.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly - helpful - knowledgeable - talented
the title is the review of the service department people at Hyundai of St. Augustine
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/04/2014 11:31 AM

Thank you for your kind words and loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
PK
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PAUL K.
Palm Coast, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, at a fair price!
They do a great job, keep you informed, are polite and helpful and fair in their business dealings! The work has always been done right the first time!
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 08/09/2014 06:07 AM

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JG
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JONQUIL G.
Jacksonville, FL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
I love coming here to have my car serviced! Deb is great and really helpful!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/24/2014 05:01 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine. Debbie is a wonderful asset to our service team and understands excellent customer service.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
GW
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GARY W.
Palm Coast, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
your service advisors make the service department great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/21/2014 12:02 PM

Our Service Advisors greatly appreciate your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
TH
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TERRI H.
Jacksonville, FL
2010 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
EXCELLENT SERVICE
Friendly, knowledgeable staff. Service provided in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/16/2014 06:11 AM

Our service team thanks you for your kind words and appreciates your loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
TT
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TRAVIS T.
St. Augustine, FL
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
THE BEST THERE IS, PERIOD!
Fast, courteous, even showing me service (cabin filter) that did not need replacing. Car dealers just don't do that...except St. Augustine Hyundai. Joe King, Sheryl, Debbie and all the mechanics are top flight. I just did their survey and my only lament was not being able to give them 11's. It's just above and beyond service.
And yes, I'm buying another Hyundai. Car is great, but the service is even better.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/30/2014 06:06 AM

Our service team appreciates the kind words and candid feedback. It is truely a pleasure having you in our Hyundai of St. Augustine family.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RZ
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RICHARD Z.
Fleming Island, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Fast Service
No appointment but still able to work me quickly in. Fair price with excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/23/2014 06:04 AM

Thank you for the kind words. We appreciate your loyalty to Hyundai of St. Augustine. Our service team knows how important your time is and we are continuously working to make sure we can get you in and out quickly.

 

Sincerely,

Service Team

Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
JE
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JOHN E.
St. Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Service completed in a timely manner
Service department was fast and courteous. Car was washed and vacuumed, looked like it was detailed.. Good job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/20/2014 12:02 PM

We appreciate your kind words and loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
DH
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DANIEL H.
Ponte Vedra Beach, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I receive true service when I bring my car in.
I really appreciate the friendly service Debbie provides each and every time I bring my Genesis in for service. She never fails to respond.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/10/2014 08:53 AM

Thank you for the kind words and your loyalty to Hyundai of St.Augustine. Debbie takes great pride in providing all of her guests with excellent service.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
EG
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ERNEST G.
Crescent City, FL
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and thorough service
Better than the normal, run of the mill service experience. Definitely would recommend it to my friends.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/04/2014 08:47 AM

Mr. Gentry,

 Thank you for your kind remarks and your loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
JJ
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JOSEPH J.
St. Augustine, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
As good as it gets
This dealership is top notch for both service and sales. It's the best I've experienced in the whole area.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/04/2014 06:42 AM

Mr, Johnson,

 Thank you for your kind words and loyalty to Hyundai of St Augustine. Our staff appreciates the feedback.

Sincerley,
Service and Sales
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
PF
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PATRICIA F.
St. Augustine, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Punctuality and great attitude
Great staff and they know what they are doing. They are punctual and pleasant.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2014 08:12 PM

Thank you for your kind words and we appreciate your loyalty to Hyundai of St Augustine. Our staff prides themselves on exceeding expectations.

Sincerely,
Hyundai of St. Augustine
Service Team

Employees worked with
SR
STEVE RISLEY
CW
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CRAIG W.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding Service and Hospitality
Needed oil change. Drove in. Greeted by Deb and received full service instantly. A very excellent visit.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/20/2014 07:18 AM

Thank you for the kind words. Debbie takes great pride in doing her job and appreciates the acknowledgement.

Sincerely,
Hyundai of St Augustine
Service Team

Employees worked with
SR
STEVE RISLEY
SS
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SANDRA S.
Elkton, FL
2008 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2014
verified customerVerified Customer
Category: Service
happy camper
after my bad review last week, Joe King the service manager called me and appologized and told me he was going to refund the price of the oil change and waS GOING TO GIVE COMPENSATION FOR MY TIME. WHAT A GREAT CUSTOMER SERVISE THAT WAS.
Recommended
Employees worked with
SR
STEVE RISLEY
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