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SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

EC
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Elaine C.
Fort Washington, MD
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent Service and very professional, kept me inform about my car.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/12/2021 05:10 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
OJ
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Ola J.
Washington, DC
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personnel
Clean Efficient Friendly Knowledgeable
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/07/2021 01:59 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
RB
RICHARD T BRITT
Verified Customer
Arlington, VA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Sean made my service easier
I've just droped my keys and it was ready in a hour. Sean sent me messages for any update. Highly recommend.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/05/2021 06:10 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
RB
RICHARD T BRITT
LG
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Linette G.
Fort Washington, MD
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service and Sales
Pohanka Hyundai in Capital Heights, MD provides excellent service! No appointment is necessary, staff is professional, and the facility is clean and comfortable. I have done business with them for over 20 years and I have never had a problem. My husband and I have purchased about 6 cars from them as well, Hyundai and Hondas. Highly recommended.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/01/2021 05:14 AM

Thank you for your review and for choosing Pohanka for your service Linette. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Temple Hills, MD
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice work
Great work
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/29/2021 05:32 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
PM
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Porshia M.
Accokeek, MD
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The professionalism
The wait wasn't long and the service offered was excellent. Sean was very pleasant.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/25/2021 11:10 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
TB
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Terri B.
Greater Landover, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Mileage Service and Brakes
The service provider was knowledgeable and ensured I was aware of the appropriate service needs.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/22/2021 05:16 AM

We appreciate your positive feedback about our business and employees Terri. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
Verified Customer
Bowie, MD
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
My service advisor
Sean is always helpful and respectful of making sure everything is taken care of for me. He’s the best.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/16/2021 04:39 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Employees worked with
ST
Sean Tolton
ASM
RB
RICHARD T BRITT
TW
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Tyrone W.
Suitland, MD
2014 Hyundai Equus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sean @ Pohanka Hyundai
Sean has always been proactive, understanding and professional about issues I present to him with my vehicle and he addresses my issues with pleasantry and knowledge.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/16/2021 04:40 AM

 We appreciate your kind feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again. Feel free to follow up with any questions or concerns regarding your service with your Advisor. 

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
DS
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Diane S.
Fort Washington, MD
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Service was prompt, professional and courteous.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/12/2021 02:22 PM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
JM
JEFERSON MARTINEZ
TB
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Terri B.
Greater Landover, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Hello, I am currently driving my third Hyundai and the service provided by Mr. Sean Tolton has been exceptional as he is very knowledgeable. He is the reason, I will purchase the next vehicle from Hyundai. I have another family member and a friend who I referred as well and purchases were made.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/09/2021 09:51 AM

We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
GS
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Gerri S.
District Heights, MD
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and people
I have had nothing but great service and great experience with the service employees.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/26/2021 05:13 AM

 We appreciate your kind feedback about our business and employees Gerri. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
PB
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Patrice Danielle B.
Suitland, MD
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Service
Quick service. Service good, but cool be great.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/22/2021 04:39 AM

Thank you for providing your feedback. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. Someone will be reaching out with you soon to discuss any problems or concerns you may have encountered.

Employees worked with
ST
Sean Tolton
ASM
JM
JEFERSON MARTINEZ
Verified Customer
Oxon Hill, MD
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sean Customer Service
Sean is the only reason I come to this location. He is the best. Highly recommend him for service.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/18/2021 06:43 AM

We appreciate your positive feedback about our business and employees. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Fairmount Hgt, MD
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people
Communication between you & the maintenance worker , keeping you informed of finding and updates.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/16/2021 06:50 AM

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit.

Employees worked with
ST
Sean Tolton
ASM
JM
JEFERSON MARTINEZ
CO
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Charlene O.
Washington, DC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Labor
I am very satisfied with my car this is the second one that I have also the service that is giving it’s always excellent with Pohanka they make sure the customer is satisfied and comfortable before they walk off the lot and they take pride in what they do.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/16/2021 05:59 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Charlene. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
BG
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Brenda G.
Upper Marlboro, MD
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people and the service.
Since I have purchased my car for Pohanka Hyundai, I've never has any problems with the service they have done and excellent job, always on top of the repairs by keep in informs to what's going on with the car and always letting you know what you need to be word on ect.
Excellent job going beyond here expectation.
so Sean and your co-worker please keep up the good work.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/15/2021 04:45 AM

We appreciate your positive feedback about our business and employees Brenda. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
CL
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Carolyn L.
District Heights, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
I am always pleased with the service provided.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/15/2021 04:43 AM

We appreciate your positive feedback about our business and employees Carolyn. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
Verified Customer
District Heights, MD
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service!
Great staff and speedy service!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/15/2021 04:41 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
TW
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Tyrone W.
Suitland, MD
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sean, Service representative
Sean is always friendly and accommodating!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/12/2021 06:25 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
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