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SureCritic / Hyundai Dealer / Pohanka Hyundai / JEFFERSONS VALLADARES
JV

JEFFERSONS VALLADARES

Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 reviews)
71

Reviews of JEFFERSONS VALLADARES

NS
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Nicole S.
Suitland, MD
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Sales
I enjoyed purchasing my Hyundai Sonta my sales lady her personality and knowledge about Hyundai vehicles was Outstanding. She was a very good listener I explain to her what I wanted. And she made it happen I’m driving in 2022. All because she knew her job.
DAVID P. from Pohanka Hyundai responded on 09/11/2021 08:26 AM

Thank your for your feeback and comments!

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
Verified Customer
Washington, DC
2018 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customerVerified Customer
Category: Service
They Made It Right
I had an issue and they made it right.
Recommended
Employees worked with
WB
WILL BISHOP
JV
JEFFERSONS VALLADARES
Verified Customer
Washington, DC
2018 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
verified customerVerified Customer
Category: Service
They Made It Right
I had an issue and they made it right.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/20/2021
Service Type: Repair
Category: Service
Service was fine
No complaints about servicing vehicle but you have to better about notifying the customer when done. It would also be helpful if you let customers know that service hours are not the same due to Covid so you know when to start check on the status.
Recommended
KALYN M B. from Pohanka Hyundai responded on 05/21/2021 05:40 AM

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. Someone will be in contact with you soon to see if we can resolve the issue that took place.

Employees worked with
WB
WILL BISHOP
JV
JEFFERSONS VALLADARES
CS
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Cherelle S.
Hyattsville, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service done fast
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/29/2021 05:40 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
Verified Customer
Washington, DC
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service experience
Highly recommended
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/20/2021 11:53 AM

Thank you for your review and for choosing Pohanka for your service Terri. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

 

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
Verified Customer
Gambrills, MD
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Great service!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 04/02/2021 05:12 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
JV
JEFFERSONS VALLADARES
Verified Customer
Temple Hills, MD
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice work
Great work
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/29/2021 05:32 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
PM
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Porshia M.
Accokeek, MD
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The professionalism
The wait wasn't long and the service offered was excellent. Sean was very pleasant.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/25/2021 11:10 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
EN
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Enyinnaya N.
Glenarden, MD
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Clean location. I waited to have my car service and was happy that there was ample space for me to sit and get some work done while I waited. Will, my service provider, was great. Very friendly, patient, and knowledgeable. Appreciated the text updates. They had me in and out in the time expected. Would recommend.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/17/2021 05:15 AM

We appreciate your positive feedback about our business and employees Enyinnaya. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
WB
WILL BISHOP
JV
JEFFERSONS VALLADARES
Verified Customer
Washington, DC
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great
Recommended
MIGUEL D. from Pohanka Hyundai responded on 03/04/2021 09:48 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
JV
JEFFERSONS VALLADARES
Verified Customer
Clinton, MD
2021 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Good timing, great customer service and great communication
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/22/2021 04:33 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
JV
JEFFERSONS VALLADARES
TV
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Tamesha V.
District Heights, MD
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Delivers fast and efficient services!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/15/2021 04:41 AM

Thank you for your review and for choosing Pohanka for your service Tamesha. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Employees worked with
JV
JEFFERSONS VALLADARES
LM
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Latoya M.
District Heights, MD
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Always professional
Always professional and attentive to my needs. I've been dealing with Pohanka for a really long time, since they were located on St. Barnabas Rd in Maryland and they are never short of professional. I get in and get out. I have 3 favorite people there who are always attentive to my needs and friendly Mr. Charles Bivens- salesman
Ms. Joanne- finance and Mr. Will- service. Always super nice to me. I would definitely recommend them to anyone trying to purchase a vehicle ?
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/15/2021 04:36 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Latoya. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
WB
WILL BISHOP
JV
JEFFERSONS VALLADARES
TS
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Taqiyyah S.
Temple Hills, MD
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I have had a great experience at this dealership. Personnel friendly. knowledgeable, and all wearing their masks appropriately.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/12/2021 06:39 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
KS
KIRSTEN SHANNON
JV
JEFFERSONS VALLADARES
TW
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Tyrone W.
Suitland, MD
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sean, Service representative
Sean is always friendly and accommodating!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/12/2021 06:25 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
CB
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Christine B.
Washington, DC
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great Service only place I get my car serviced!
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/10/2021 11:32 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Christine. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
JV
JEFFERSONS VALLADARES
AW
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Amaree W.
Capitol Heights, MD
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
It was outstanding and great
Recommended
MIGUEL D. from Pohanka Hyundai responded on 02/10/2021 09:17 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Amaree. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
IB
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Ian B.
Capitol Heights, MD
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Just had an oil change
I brought my car in for an oil change and got it back in a hour.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 01/27/2021 04:55 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Ian. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
PJ
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Patricia J.
Upper Marlboro, MD
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Wouldn't take my car anywhere else.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 01/25/2021 05:04 AM

We appreciate your positive feedback about our business and employees Patricia. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Employees worked with
ST
Sean Tolton
ASM
JV
JEFFERSONS VALLADARES
FB
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Fateema B.
Upper Marlboro, MD
2020 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai - Capitol Heights
I love Hyundai cars. Good experience at the dealership.
Recommended
MIGUEL D. from Pohanka Hyundai responded on 01/15/2021 06:18 AM

Thank you for providing your feedback Fateema. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Employees worked with
KS
KIRSTEN SHANNON
JV
JEFFERSONS VALLADARES
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