TF

TREVINE KEITH FERNANDO

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(139 reviews)
74

DH
gravatar
Donald H.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service at the desk and in the shop
Great service
Recommended
Employees worked with

KH
gravatar
Kathleen H.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Decade customer
I've had my car nearly a decade, purchased new at Larson Hyundai and exclusively serviced there. I constantly have complements from friends thinking my car is almost new rather than being ten years old. Larson watches over the maintenance schedule to make sure my car receives all the required services to keep it running like new.
Recommended
Employees worked with

Verified Customer
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Excellent service on my vehicle and timing is always never long.. pleasant atmosphere and friendly staff.. it’s good to know they truly care for the safety of me and my vehicle!
Recommended
Employees worked with

Verified Customer
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department
Easy appointment process Was even taken early. Car return to me before the ETA.

Thank You!
Recommended
Employees worked with

DB
gravatar
David B.
Tumwater, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick and easy
My santa fe went in for a seized engine and was back to me in less than a week. New engine was covered, which was amazing. The service team was phenomenal and they even provided a loaner car for use. Keith who was the main service guy was in constant contact. Larson Hyundai will always be my number 1 choice for service to my vehicle.
Recommended
Employees worked with

EE
gravatar
Emily E.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy and Excellent
Easy, quick, and efficient and Kieth was wonderful!
Recommended
Employees worked with

DM
gravatar
Demitri M.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people there
The car was a great deal and our salesman was great also!!
Recommended
Employees worked with

PS
gravatar
Patricia S.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thank you
Good service
Recommended
Employees worked with

TL
gravatar
Terry L.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Larson Hyundai did not hesitate to repair my vehicle without a service appointment.
Recommended
Employees worked with

JB
gravatar
Janet B.
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great customer service
quick friendly customer service
Recommended
Employees worked with

BA
gravatar
Bassem A.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent customer service
The customer service I received from Larson's Hyundai was outstanding. The staff made me feel welcome, valued as a customer and explained everything in detail, ensuring I got the best possible service for my 2019 Elantra, I would come back again and again, Service dept, they are very professional. ( keith- service mgr) he took care of my car from A to Z.
Recommended
Employees worked with

LA
gravatar
Lynn A.
Spanaway, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
I had the tow hitch installed on my Palisade. Keith was so helpful and worked diligently with me in researching the complete set up I would need to pull my travel trailer. He effectively communicated with me the entire time he had my vehicle. Honestly, this was the best service I have ever experienced at any dealership because of Keith from Larson Hyundai. Thank you
Recommended
Employees worked with

JO
gravatar
Jeffrey O.
Roy, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Communication
They kept me updated almost daily on every step they were taking. Service was prompt, professional and I couldn't be happier with the results. Ask for Keith. He'll take care of whatever you need!
Recommended
Employees worked with

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly and helpful employees
Everyone was extremely helpful and friendly. The gentleman who helped me with my car service communicated well and kept me informed.
Recommended
Employees worked with

Verified Customer
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Staff
During this Covid time the staff was excellent! I had an appointment the service was quick. No problems!
Recommended
Employees worked with

RD
gravatar
Ricky D.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service
great
Recommended
Employees worked with

MA
gravatar
Mark A.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Profesionalism to the Highest
Everyone was very professional and I'm extremely pleased with my car service.
Recommended
Employees worked with

RW
gravatar
Ruby W.
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service.
I have had nothing but great service from Larson Hyundai,from purchase to first service
Recommended
Employees worked with

CE
gravatar
Chancie E.
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommend
Great business
Recommended
Employees worked with

TT
gravatar
Terri T.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Terri Tyson
Thank you for excellent customer service... I am always greeted with a smile and I appreciate that. I never feel pressured when I arrive.
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.