Business Solutions
English Español
SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
avatar

TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 reviews)
80

Reviews of TRAVIS KUHN

JD
gravatar
James D.
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding as always
Will always come back for my service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/02/2018 03:40 PM

Thanks you very much for being a loyal customer. We appreciate the survey score. Thanks again. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
very good service.
Good job in a timely manner.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/01/2018 04:07 PM

Thanks for being part of our family. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
MM
gravatar
Mary M.
Fallbrook, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dedicated staff
Like the free exterior car wash.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/30/2018 11:02 AM

Thanks for the great review. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great dealership
I didn’t think I’d ever actually recommend a dealership over a private mechanic, but this place is fantastic. They are friend, timely, and thorough. I highly recommend.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/27/2018 06:43 PM

Thank you so much for giving us a chance and allowing us to take care of your service needs. Hope to continue this awesome relationship. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
CL
gravatar
Cheryl L.
Murrieta, CA
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Elantra Recall
I was notified of a recall on my Elantra. I made the appointment, took it in, I was told it was taken care of and they washed my car. The service people were very nice and helpful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/27/2018 12:00 PM

Cheryl, Thank you very much for the survey. I called to see if maybe I can see what we could have done to get a 5 star review. We are always looking for ways to get better and grow. Please feel free to call me back of possible so I get some clarity on your last visit. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
GV
gravatar
Griselda V.
Temecula, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exellent
Customer service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/27/2018 10:25 AM

Thanks for the survey return. We thank you for being a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Lake Elsinore, CA
2016 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It takes too long.
The staff is nice and professional but it takes too long. It is never ready by the time you they say it would be ready.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/27/2018 10:24 AM

I am sorry about the time taken to service your vehicle. Please feel free to contact me directly if you have any concerns in the future. I will be having a conversation with my staff about the time taken for services. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
GA
gravatar
George A.
Fallbrook, CA
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Most was done correctly
Good experience
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/26/2018 02:28 PM

Thank you for the great review. Truly appreciate you coming by to see us and get your vehicle serviced. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change scheduled maintenance
Great service .
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/26/2018 10:33 AM

We appreciate you coming by to get your vehicle serviced.  Thank you for letting us take care of your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
CN
gravatar
Charles N.
Temecula, CA
2012 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
I bought my vehicle and have received service at Temecula Hyundai since purchase. Over the period, I have reveived satisfactory and timely care from the service center primarily. My vehicle has not required any major repairs but I will not hesitate to refer this business based on my experience so far.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2018 12:34 PM

Thank you very much for being a loyal customer and for being open to refer customers to get maintenance performed at our facility. We greatly appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JS
gravatar
Jene S.
Anza, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Everyone at Temecula Hyundai is friendly and helpful. Travis always takes care of my needs. I will definitely be returning for service on my Elantra.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/24/2018 01:18 PM

Thank you very much for the great review. We appreciate the time taken to fill out the survey. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/21/2018 03:59 PM

Thank you so much for the great review. Hope to see you again soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Ability, professionalism, courtesy
These guys are great -- I'll never go anywhere else if I have the choice!
Recommended
Employees worked with
avatar
TRAVIS KUHN
JP
gravatar
Joseph P.
Menifee, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
I was just short of my 100k miles and I had an issue they couldn't replicate. They noted it and said they'd help me after the 100k if it repeated.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/19/2018 03:33 PM

Thank you for the great review. Hope to see you again soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
TF
gravatar
Terry F.
Wildomar, CA
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service done well
Just had a 60k service performed on my Tucson. Temecula Hyundai made it an easy experience for me. They provided shuttle service for me to home and back and had my car ready to go in about 3 hours. All involved at Temecula Hyundai offered a superior customer service experience to me. I would not hesitate to have my future service performed at this dealership. Well done!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/18/2018 01:34 PM

Thanks for the great response. We appreciate your business and hope to see you again soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
AR
gravatar
Antonio R.
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and efficient car service well done!
Got an appointment by phone and got the oil changed done within the hour. Sevice people were nice and helpful. They informed me of other services needed but did not pressure to have them done that day! Great work! I recommend them!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/17/2018 04:05 PM

I would like to thank you for the awesome review. This is exactly what we work for. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
LA
gravatar
Leann A.
Temecula, CA
2013 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
I I have owned my Sonata for 5 years. I can recall one time out of every oil change, which has been performed at the dealer, where future service may be warranted or needed. Possible service suggestions. Not that I want to spend more money unnecessarily on my vehicle. But I do like to be informed.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/15/2018 08:01 AM

I will surely be looking into this last visit here with us and I will be more then happy to contact you this week for some additional information on your vehicle.  






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2002 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Needs improvement
Better customer service
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/14/2018 04:19 PM

I do greatly appreciate the feedback. I will be looking into this situation and getting back to you on Monday. Please feel free to contact me via email if you wish to see about how we can resolve this situation. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenient and fast service
Convenient scheduling. Fast service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/10/2018 02:25 PM

Thank you for the great survey. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
ML
gravatar
Maria L.
Lake Elsinore, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The costumer service provided by all
I was very happy
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/10/2018 12:17 PM

Thanks for the great review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.