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SureCritic / Hyundai Dealer / Puente Hills Hyundai / TINO LOZANO
TL

TINO LOZANO

Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(223 reviews)
73

Reviews of TINO LOZANO

JH
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John H.
Whittier, CA
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
Excellent service by an attentive and friendly staff of service professionals. Tino and company helped make my visit a pleasant one and when my warranty service required extra days for diagnosis, a loaner car was arranged for me. Much appreciated. Another thing that is great about this Hyundai service department is that they never leave you hanging and always keep in touch to let you know what is going on and how much repairs/service will cost.
Recommended
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
Verified Customer
Ontario, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fantastic!
Quick and easy!
Recommended
Employees worked with
TL
TINO LOZANO
PL
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Patricia L.
West Covina, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great costumer service
They are very friendly.
Recommended
Employees worked with
TL
TINO LOZANO
ER
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Edwin R.
South Gate, CA
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
oil service
expectations at this place are good, good friendly stuff and things get done in a descent time.
Recommended
Employees worked with
TL
TINO LOZANO
KP
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Kathleen P.
Coto De Caza, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very friendly and helpful staff
Brought my wife's car in for service. Everything was done correctly.
Recommended
Employees worked with
TL
TINO LOZANO
YM
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Yuanwei M.
La Puente, CA
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Best and friendly place
My Whole family like this place so far 5 cars from here. And getting service great and taken care
Recommended
Employees worked with
TL
TINO LOZANO
Verified Customer
La Habra, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service
Their turnaround service for an oil change was faster than I expected.
Recommended
Employees worked with
TL
TINO LOZANO
JC
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Janna C.
West Covina, CA
2018 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Will definitely come back
Recommended
Employees worked with
TL
TINO LOZANO
KB
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Katherine B.
Pomona, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Visits
I have always have issue with my Dual transmission 2016 Tucson ( for almost two years )not resolve yet, But still hoping and praying they’ll come out of a solution.
But on the other hand with Regular service Appointments- I’m Happy. Mr. Tino (Service rep) is highly qualified, professional,supportive and care about his customers.
Recommended
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
Verified Customer
Hacienda Heights, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent
My wife's car went dead engine blew call Hyundai told them about the problem what happened it had recall bring it in no questions asked fixed it I have a brand new Hyundai engine beautiful thank you so much
Recommended
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
KI
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Kathryn I.
Hacienda Heights, CA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Between a rock & a hard place
We would much rather return to PH Hyundai, however we leased our car from the Hyundai dealer in El Monte. They sold us a 3rd party maintenance contract and now we are stuck going to them for service or having to pay again if we go to PH Hyundai. The service at El Monte Hyundai was horrible and we have no desire to return there, but we don't have much of a choice unless we want to forfeit the money we have paid up front. It's not a good situation and we wish something could be done to get the 3rd party to allow us to use PH Hyundai instead.
Recommended
Employees worked with
TL
TINO LOZANO
Verified Customer
Los Angeles, CA
2015 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Helpful
Great service
Recommended
Employees worked with
TL
TINO LOZANO
TF
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Theresa F.
Pomona, CA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
great service and customer service
I went to get my car checked there were very fast to attend you even though the day that I went it was super busy but they were able to help me as fast as they could thanks to service advisor Tino Lozano.
Recommended
Employees worked with
TL
TINO LOZANO
Verified Customer
Pomona, CA
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Nice, Polite, and good service
Nice service people. I will be back.
Recommended
Employees worked with
TL
TINO LOZANO
MR
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May R.
Chino Hills, CA
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome customer service
I have been working with Tino Lozano at PuenteHills Hyundai for a while. I have tried other dealerships but was not satisfied with them because they do not listen to my concerns. Tino has a positive attitude and the willingness to help. This is why I recommend him and this dealership.
Recommended
Employees worked with
TL
TINO LOZANO
JG
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Janeth G.
Monterey Park, CA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car service
Very friendly
Recommended
Employees worked with
TL
TINO LOZANO
DV
DONNIE VO
JO
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Jennifer O.
Pico Rivera, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Great customer service!
Recommended
Employees worked with
TL
TINO LOZANO
ML
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Myra L.
Montebello, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
servicing my vehicle
Wonderful service in all departments. Great experience.!. Tino, Sergio, and Jonathan really made things easy for me. Looking forward to my next service. Highly recommend..
Recommended
Employees worked with
TL
TINO LOZANO
Verified Customer
Baldwin Park, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Professional and fast
No complaints
Recommended
Employees worked with
TL
TINO LOZANO
DN
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Dawn N.
Whittier, CA
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/15/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Feedback
see previous comments
Recommended
Employees worked with
TL
TINO LOZANO
JP
JOEY PEARRING
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