TL

TINO LOZANO

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(223 reviews)
73

Verified Customer
Corona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very friendly and helpful
Great team
Recommended
Employees worked with

Verified Customer
Monterey Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service
Awesome service!
Recommended
Employees worked with

TA
gravatar
Thomas A.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Engine Light Problem
Worked on it until problem was fixed. Communicated every step of the way as they checked things out. Very appreciated with there effort.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/16/2019 09:30 AM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.  Thank you for the 5 stars!!

                                     

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

MC
gravatar
Manuel C.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
PHH always does a good job. I only bring my cars here.
Recommended
Employees worked with

EG
gravatar
Enrique G.
Norwalk, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Johanna Vetancourt
This place is great
Recommended
Employees worked with

VG
gravatar
Virginia G.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Faustino is great
Faustino deserves a raise his the best
Recommended

AG
gravatar
Adrian G.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
I was satisfied with my visit and will return for future services
Recommended
Employees worked with

PS
gravatar
Paula S.
Walnut, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Timely. They stick to the timeline indicated.
Prices are very high...the only reason I don’t use unless there is no other choice.
Recommended
Employees worked with

Verified Customer
Rowland Heights, CA
2017 Hyundai Sonata Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great advisor
Very knowledgeable person and great to deal with
Recommended
Employees worked with

RL
gravatar
Ruben L.
Baldwin Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Superb Customer service
As always a positive experience getting my serviced done at Puente Hills Hyundai. Thank you Tino for taking care of my car & myself with awesome communication. I really appreciate it.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/19/2019 04:33 PM

We understand your time is valuable.  We appreciate your feedback. Especially when it is a nice one like yours! Lol..

We also appreciate 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with

LN
gravatar
Lynn N.
West Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The dealership was nice...
The staffs were extremely good and very pleasant at what they do every time we were there.
Recommended
Employees worked with

Verified Customer
Walnut, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service
Thank you
Recommended
Employees worked with

BY
gravatar
Byong Y.
Arcadia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Right high
Excellent
Recommended
Employees worked with

Verified Customer
Pico Rivera, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Most courteous staff and extremely helpful !
Always come in, and always get great service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/05/2019 01:33 PM

We are happy to hear you had a great experience.
Our #1 priority is to make each and every customer happy.
Please come back soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with

BS
gravatar
Barbara S.
Pico Rivera, CA
2016 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service & considerate handling of problem
I was helped quickly & my service rep made sure I understood what was involved. He was great! I will definitely go back.
Recommended
Employees worked with

WB
gravatar
William B.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Fast and Complete Service. Well Done!
Recommended
Employees worked with

BZ
gravatar
Bing Z.
San Gabriel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
g
aaa
Recommended
Employees worked with

JW
gravatar
Jose W.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Service was great. No problems. Friendly service
Recommended
Employees worked with

RR
gravatar
Ruben R.
La Puente, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Took my 2012 Sonata for an engine replacement under a recall and Tino from service provided excellent service. I was given a loaner vehicle until my car was repaired. Thanks Tino!
Recommended

RC
gravatar
Robert C.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
PM Service
Excellent Customer Service.
Your personnel are always courteous and respectful.
Thank you for your commitment to your clientele.
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.