VV

Victor Vasquez

PARTS & SERVICE DIRECTOR
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 reviews)
69

JM
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Jim M.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Service
The dealership was impressive. The scheduling and timeliness for the work done was very good. My service advisor, Justin, was very personable, knowledgeable, and professional.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/25/2022 08:56 AM

Hi Jim,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531

SA
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Stephen A.
Waddell, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Maintenance service
The service was excellent
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/24/2022 10:14 AM

Hi Stephen,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

 

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531

RH
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Richard H.
Frankfort, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
service
good service. car was serviced in a reasonable amount of time
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/17/2022 03:15 PM

Hi Richard,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531

JH
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Jacob H.
Wickenburg, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
The service at rodeo hyundai is better than the other ones I've been to. Easy, fast, and they make you comfortable while you wait.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 10/01/2020 01:32 PM

Hi Jacob
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai apppreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


CG
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Carlos G.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The friendly services.
The service is great and on time. I love the free car wash.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 10/01/2020 01:37 PM

Hi Carlos
I wanted to reach out to you and thank you for taking the time to complete this survery. Itis always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate yoiur feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


RL
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Richard L.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Professional and helpful
Very pleased with the assistance given to me with a concern I expressed with my vehicle
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 09/28/2020 02:26 PM

Hi Richard
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Simply Perfect
Everything was smooth -- all there really is to say.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 09/28/2020 08:20 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customer Verified Customer
Category: Service
Concerned Answered.
Had some concerns about pricing and other needs for my vehicle. Staff was able to call quickly and resolve my concerns and questions.
Recommended

KL
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Kabez L.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Thank You For The Great Service
Went in to have my car checked. They were quick and efficient.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 09/22/2020 08:46 AM

Hi Kabez
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


RP
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Richard P.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
On time, done right.
On time, done right.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 09/10/2020 03:01 PM

Hi Richard
I wanted to reach out to you and thank you for takiing the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Experience
Great service!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 08/26/2020 02:13 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.


Verified Customer
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service!!
Always thorough and quick service!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/29/2020 08:30 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environemt. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunities to earn a 5 star rating.


JM
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Judith M.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Efficient and welcoming
I went there and Victor helped me , they fixed my car , vacuum and washed it in a short time . He explained to me everything and I love Rodeo Hyundai of Surprise. This was my first time there and I highly recommend this place
Recommended

Verified Customer
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service
Been very happy with the service. Never have to wait long for service to be done. Just wish they would set everything back to the way I had it set, meaning seat, air conditioner, steering wheel level and lights.
,
Recommended

SA
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Steve A.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Came in with a small oil leak and was greated by Grayson. He took care of me immediately and was pleased to find out that the leak was covered by warranty. Had me in and out in about 1 1/2 hours.
Recommended

RE
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Ruth E.
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Team
Thank you for always being helpful.
Recommended
HANNAH S M. from Ken Garff Hyundai Surprise responded on 02/05/2020 09:55 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure the team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Hyundai in the future and earn another 5 star rating!

 

Thank you,


Hannah S. McEuen
Business Development Coordinator
Rodeo Hyundai Service
623-214-4100
Hannah.McEuen@earnhardt.com

HANNAH S M. from Ken Garff Hyundai Surprise responded on 02/05/2020 09:55 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure the team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your Hyundai in the future and earn another 5 star rating!

 

Thank you,


Hannah S. McEuen
Business Development Coordinator
Rodeo Hyundai Service
623-214-4100
Hannah.McEuen@earnhardt.com


CT
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Charles T.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Charlie
Warm and fast service
Recommended
HANNAH S M. from Ken Garff Hyundai Surprise responded on 01/13/2020 10:43 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Victor and the rest of the team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your 2017 Hyundai Santa Fe Sport in the future and earn another 5 star rating!

 

Thank you,


Hannah S. McEuen
Business Development Coordinator
Rodeo Hyundai Service
623-214-4100
Hannah.McEuen@earnhardt.com


LB
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Lori B.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
The staff was excellent with making sure my car was properly fixed. They made sure I was aware of any problems.
Recommended
HANNAH S M. from Ken Garff Hyundai Surprise responded on 12/23/2019 03:12 PM

 I wanted to reach out to you Lori and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Victor and the rest of the team received the recognition they deserved.  Our team here at Rodeo Hyundai appreciates your feedback as well as your business. We look forward to servicing your 2012 Hyundai Elantra in the future and earn another 5 star rating!

Thank you,

Hannah S. McEuen
Business Development Coordinator
Rodeo Hyundai Service
623-214-4100
Hannah.McEuen@earnhardt.com


KK
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Kaelynn K.
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Antonio is the best! Always so friendly and helpful.
Recommended
Marie H., BDC from Ken Garff Hyundai Surprise responded on 10/22/2019 08:11 AM

I wanted to reach out to you Kaelynn, and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Antonio and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!


MARIE HARRIS
BUSINESS DEVELOPMENT COORDINATOR
RODEO HYUNDAI
623-214-4100 Ext 4154
MARIE.HARRIS@EARNHARDT.COM


KK
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Kaelynn K.
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Service was great as usual
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 08/22/2019 11:26 AM

Thank you for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to all of the service staff. We try our best to make everyone feel welcome every time they come into our dealership so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business, we look forward to servicing your Hyundai in the future!

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
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