WB

WILLIAM BULOSAN

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
73

LR
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Lawrence R.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very customer focus
Get service form my service advisor
Recommended
Employees worked with

RO
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Renato O.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always a great experience
This place provides the best car service by far! The staff is very personable. They really listen to your needs and aim to meet those needs.
Recommended
Employees worked with

AA
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Aaron A.
Aiea, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service experience
My service experience at JN Hyundai was perfect. It renewed my faith in Hyundai as a brand and I want my next vehicle purchase to be another Hyundai.
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!
Professional and friendly! Walked me through the service provided and what to expect next visit. I used to dread having to take my car in for service but JN Hyundai makes the experience pleasant and pain free. So glad I am able to take my car in there.
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very good!
I will be talk to somebody
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 03/13/2020 11:20 PM

Aloha,

Our service staff appreciates your feedback. We will continue to provide exceptional customer service so that your service experience with us is enjoyable.

Thank you,

Lloyd Sanborn Jr.
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with

DK
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Dennis K.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly, helpful service.
JN Hyundai has a conscientious and caring customer service team
Recommended
LLOYD S. from JN Hyundai of Honolulu responded on 03/13/2020 11:27 PM

Aloha Dennis,

We appreciate your fine words. I agree, our service team really are caring individuals. Thank you for choosing JN Hyundai for your vehicle service needs.

Regards,

Lloyd Sanborn Jr.
JN Hyundai Honolulu
808-426-7768
lsanborn@jnag.com

Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
JN Hyundai’s Service Department is great!
Will and Lloyd are great advisors. The service and price were fast and reasonable. I recommend the JN Hyundai Service Department!
Recommended
Employees worked with

RL
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Robert L.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service Review
This was my first visit at this location waiwai loop since the beretania street Hyundai dealer closed. Made an appointment by phone and when I arrived the morning of my appointment I was greeted immediately and the service to my Hyundai Santa Fe was done right away and completed within 45 minutes. Your waiting area was very comfortable and your people were very cordial. I will definitely be returning to this place when I need to service my Hyundai again.
Recommended
Employees worked with

TS
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Tammi S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Will & Lloyd & Their Excellent Customer Service!
Aloha! Will & Lloyd are why I come back to JN Hyundai of Honolulu for service on my 2016 Tucson because they are dedicated to Excellent Customer Service! I met them at their previous location & have followed them to JN Hyundai of Honolulu because they greet me by name when I arrive, they find the best deals for my Tucson's service and they patiently explain the problem and the solution and answer any questions I have to help me make the best decision for my Tucson (and my wallet!). I really appreciate both of them, and look forward to working with them again in the future! Mahalo Nui Loa, Will & Lloyd!
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
N/a
N/a
Not Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change Appointment
Service was great but I thought they would wash my vehicle because Tony Hyundai did every time. Apparently, they don't have enough space to wash cars.
Recommended
Employees worked with

JV
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Joey V.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
No complaints
I have never had any problems with service. They accommodate my needs like a friend. Lloyd and Will r the best in Service.
Recommended
Employees worked with

DP
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Derick P.
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Appointment
Customer service was professional and courteous. The shuttle service made it convenient to drop off and pick up my car.
Recommended
Employees worked with

MP
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Maria P.
Ewa Beach, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Courteous and Consistent
Smooth transition to new location and new owners. Glad to see the majority of the staff in tact especially service consultant, William. I can always count on him to listen to my questions, ready to offer suggestions as he sees fit and is very knowledgeable.

Everyone is always helpful and courteous. I know I will receive consistent service during every visit. Thank you!
Recommended
Employees worked with

TB
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Thomas B.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The staff
My service advisor William (Will) Bulosan provided my Wife Moon and me with outstanding, cheerful, and professional service during our recent annual safety inspection. The associated warranty repairs required extensive coordination with Mainland repair and tool facilities by Will and his staff and we successfully passed the safety inspection thanks to Will's hard work and dedicated service. Thank you Will.

Tom Bowman
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and helpful
Friendly and helpful plus they got Apple TV so you can watch movies in the waiting room.
Recommended
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
.
.
Recommended
Employees worked with

DS
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Damon S.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My experience
From the time Gwen took my call regarding a battery issue to when William got me in and out, the team did a great job.
Recommended
Employees worked with

TM
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Timothy M.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
William was very helpful as we worked with him for servicing of our car. Good communication, friendly service from him. Hope the car wash will be up and running next time is my only negative I can think of.
Recommended
Employees worked with

DM
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Dora M.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
The service was great! They were efficient and professional as well as friendly and understood my problem.
They explained what was done and why in language I understood (not the auto mumble jumble).
I love my car and it just like when I bought it 10 years ago.!
Thank you!!!
Recommended
Employees worked with
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