Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,560 Reviews)

ReScore Reviews™ (48)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
94% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


PS
Paul S.
Barnstable, MA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019 Category: Service
friendly competent fair
friendly competent fair
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 12/07/2019

Hello,

Thank you so much for the excellent review!

 


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


Verified Customer
Sandwich, MA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019 Category: Service
Santa Fe Recall
Madison and Karon in the service department took very good care of us during the recent recall of our 2014 Santa Fe Sport. And Jonathan in sales was great as well. We've purchase two SUV's so far from Balise and will return again.
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 12/05/2019

Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


RI
Robert I.
Falmouth, MA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2019 Category: Service
Great service !
The service was on time, efficient and friendly ! Couldn't ask for more .
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 12/05/2019

Hello,

 Thank you for taking the time to give us an excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


LG
Lisa G.
Harwich, MA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2019 Category: Service
Review
First time owning a Hyundai. Love my new vehicle and the service at Balise was wonderful!
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 12/02/2019

Hi Lisa,

 Thank you for taking the time to give us a stellar review! We enjoyed meeting you!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


SD
Steven D.
West Yarmouth, MA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2019 Category: Service
routine service
service was carefully explained and done quickly
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 12/02/2019

Hello,

 Thank you for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


JR
Janet R.
West Dennis, MA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2019 Category: Service
Service
Always friendly and informative on the work that is being done to the vehicle and what to do for the next visit for the vehicle next service.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/30/2019

Hello,

 Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


JS
John S.
MA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2019 Category: Service
Attentive service representatives
Top shelf service
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/30/2019

Thank you for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


BH
Brittany H.
Cotuit, MA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019 Category: Service
Professional Employees
Employees are always upbeat and professional. Always great service !
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/26/2019

Hi Brittany, 

 Thank you so much for the great review! We enjoy seeing and helping you!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


JN
Jerome N.
Yarmouth Port, MA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019 Category: Service
Good service at reasonable price
Fast service and fairly priced. Tries to save money for customer
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/26/2019

Thank you for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


AC
Americo C.
Falmouth, MA
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019 Category: Service
Hyundai Service
Paulo, is an outstanding individual very concerned with the customer, and their needs.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/26/2019

Thank you for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


EH
Emily H.
West Yarmouth, MA
2011 Hyundai Veracruz
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/21/2019 Category: Service
limited service hours for working folks.
please accommodate people who work for a living and only one vehicle.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/21/2019

Hello,

 I would love an oppurtunity to speak with you and discuss options we have for customers like yourself. Please let me know when a good time would be to discuss. We value your feedback.


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


Verified Customer
MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/20/2019 Category: Service
First Service
This was my first service, included with purchase. Too soon to evaluate quality of work. However it’s my third Hyundai, so far love them!
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/20/2019

Thank you! We look forward to exceeding your expectations.


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


Verified Customer
MA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019 Category: Service
Service Department is top notch
Very pleased with the recent service on 11/16. Came back on 11/18 without an appt. because a dashboard light was still on. Was greeted by Madison and helped right away by a technician who turned it off. Was on my way in 10 minutes.
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/20/2019

Thank you so much for the review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


SS
Susan S.
Mashpee, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019 Category: Service
Routine Maintenance
Always a friendly atmosphere and the service received was excellent.
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/17/2019

Hello, 

 Thank you for taking the time to give us an excellent 5 star review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com


MG
Michael G.
Falmouth, MA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019 Category: Service
Efficiency
Good customer service! Courteous and
friendly and competent!
SC
STEPHANIE C., Service Manager from Balise Hyundai of Cape Cod responded on 11/14/2019

Hello,

 Thank you so much for the excellent review!


Kind Regards,

Stephanie Cannon
Service Manager
Balise Hyundai of Cape Cod
508-957-6370
scannon@baliseauto.com