BUYER BEWARE
WARNING!!!
#HYUNDAICORPORATESUCKS...
SO AFTER BUYING A WHITE 2017 ELANTRA FROM A REPUTABLE DEALER WITH 16,150 MILES, THE PAINT STARTED PEELING OFF THE ROOF WITHIN 10 MILES OF LEAVING THE DEALERSHIP!!!
I THEN LEARNED FROM GOING ONLINE, THAT THIS SAME YEAR, MODEL AND COLOR HAVE HAD NUMEROUS COMPLAINTS ABOUT THE PAINT PEELING OFF WITHOUT REASON AND EVEN AFTER HARD RAINS, "CHIPPING" OFF.
I SAW PICTURES THAT LOOKED JUST LIKE MY ISSUE AND EVEN FOUND OUT THAT A CLASS ACTION LAW SUIT WAS FILED FOR THE SAME REASONS.
UNFORTUNATELY, THAT CASE WAS DISMISSED AND CONSUMERS WERE LEFT WITH SUBPAR PAINT.
#HYUNDAI PAINT COMES WITH A 3 YEAR/36,000 MILE WARRANTY OF WHICH THE 3 YEARS EXPIRES NEXT MONTH.
THE DEALERSHIP IS PAINTING PARTS OF THE CAR THAT HAVE ISSUES NOW UNDER WARRANTY, BUT I CALLED
#HYUNDAI OFFICES TO EXPLAIN MY SITUATION AND ASK THAT THEY ALLOW ME TO HAVE THE MILES PORTION LEFT ON THE PAINT WARRANTY (19,600) IN CASE THE PAINT STARTS PEELING IN A DIFFERENT AREA BUT AFTER NEXT MONTH'S "TIME EXPIRATION."
I DIDN'T ASK THEM TO PAINT THE WHOLE VEHICLE OR DO ANYTHING THAT COSTS THEM MONEY. JUST STAND BEHIND THE 36,000 MILES IF THE PROBLEM ARISES IN A NEW AREA OF THE CAR.
I WAS INFORMED BY CHRISITINA, A SUPERVISOR IN #HYUNDAI CONSUMER RELATIONS DEPARTMENT THAT #HYUNDAI WOULD NOT EXTEND THE TIME PORTION AND SIMPLY ALLOW THE REMAINING MILES PORTION TO STAY VALID IN CASE IT STARTS PEELING OFF ELSEWHERE.
I EVEN TOLD HER I PASSED A SIMILAR CAR WITH PAINT PEELED ON THEIR DOOR THAT LOOKED JUST LIKE MY ROOF ISSUE.
THANK GOODNESS, THE PROBLEM HAPPENED BEFORE THE TIME EXIRATION NEXT MONTH AND I WAS ABLE TO GET THE WARRANTY TO COVER THE AREAS THAT ARE CURRENTLY PEELING. THANKS TO #ILOVERICKCASEHYUNDAI
SO AS A RESULT OF #HYUNDAI NOT GRANTING MY REQUEST, I INFORMED HER THAT I WOULD BE GOING ON SOCIAL MEDIA TO WARN OTHER CONSUMERS ABOUT #HYUNDAI.
AND, THAT THEY ALL KNOW THIS IS A PERVASIVE PROBLEM WITH THIS YEAR, MODEL AND COLOR AND EVENTHOUGH NO RECALL WAS EVER DONE, THEY DO NOT STAND BEHIND THEIR PRODUCT WHEN OBVIOUS PREEXISITNG ISSUES EXIST.
AND, I HAVE LOVED MY 2005 BLUE SANTA FE THAT I BOUGHT IN 2014 WITH 174,000 MILES AND NO PAINT ISSUES AND EVEN 5 YEARS AND 100,000 MILES LATER, I HAVE NO PAINT ISSUES AT ALL.
I JUST HATE WHEN CORPORATIONS KNOWINGLY SELL PRODUCTS WITH INHERENT ISSUES AND THEN DO NOT STAND BEHIND THEM.
AND I WOULD NOT HAVE SAID ANYTHING IF I DIDN'T KNOW ENOUGH OTHER PEOPLE HAVE HAD THE SAME ISSUES TO THE EXTENT OF ESTABLISHING A CLASS ACTION SUIT.
SO HYUNDAI BUYERS BEWARE...
I WILL REPOST THIS EVERYDAY UNTIL MY MILES RUN OUT.
GOOD P.R. MOVE #HYUNDAI.
GO ASK MIDAS, AT&T, CITIBANK AND WESTLAKE VILLAGE HOME BUILDERS IF THEY SHOULD HAVE LISTENED TO MY FIRST OFFERS...
#HYUNDAI
#HYUNDAICORPORATESUCKS
#ILOVERICKCASEHYUNDAI
AND HERE ARE MORE PEOPLE WITH THE SAME PROBLEM...
http://www.carproblemzoo.com/hyundai/elantra/paint-problems.php